Sony WALKMAN (NW-A3000 and NW-A1000)

sony nw a3000 Sony WALKMAN (NW A3000 and NW A1000)

Sony has released another MP3 player and they are taking it back to the eighties, as they are simply calling it the WALKMAN. But, apparently this time it’s in ALL CAPS. Two versions of the player will be a 20GB and a 6GB that features OLED display touting ease of use and a nice user interface. In addition, they are introducing two additional shuffle modes, “My Favorite Shuffle” and “Time Machine Shuffle”. The first of which will shuffle the 100 most played songs and the second will shuffle tracks in the selected year of music.

If I am stuck using their SonicStage to transfer music just like the Sony NW-HD5 then I will have to give it the thumbs down. If Sony would make transferring music on and off of their players less restricted, they would have some really good digital audio players, especially since the NW-HD5 has audiophile quality sound.

[Press Release via: Engadget]


Thorin78 on September 8, 2005 4:30 PM

How come you didn’t report on the NW-A608?

Kamil on September 9, 2005 1:08 AM

SonicStage was scrapped, and the new sony mp3 players will use Sony’s “Connect” which is very similar to iTunes.FINALLY!!!

Matt on September 9, 2005 7:49 AM

Why not just let people drag-n-drop audio files to the player’s drive? I can’t understand.

Thorin78 on September 9, 2005 10:16 AM

Ya I didn’t like how I could not add mp3s directly on to the player and play it. I do suppose it stops people from using it to directly traffic mp3s over county lines. They had to convert it. I wonder if the Sony connect will allow us to use previous mp3 players on it. That would be so much better

dan on September 13, 2005 9:31 AM

is it useable as a mass storage device?were the previous sony models mass storage devices?(i.e. plug them into any computer without installing drivers and using it instead of those flash drives?)

EnzoTen on September 13, 2005 10:09 AM

I found no information saying that it will be a mass storage device. But my guess whould be yes. However, you will still need to use thier programms to load music properly.For instance, the HD5 will show up as UMS but when you drop mp3s on it to they wont play. Its more for just file storage.

Sibyl on September 16, 2005 2:41 AM

Hmm. This looks nifty and stylish as always, although a little blocky-shaped because it’s still HD-based, while Apple came out with the flash-based iPod Nano only hours before Sony announced this. Still cool, and I like the idea of “My Favourite Shuffle” and “Time Machine Shuffle” (I personally like sorting my songs by decade, with full tagging for years and stuff).I would love to have one, since I am a big Sony fan (for their sound quality and aesthetic sense, not their SonicStage software :P ), but I see that this has the same OLED display feature as the NW-E400/500 line (those cigarette lighter- or flask-shaped flash players). Those happen to be VERY unreadable in sunlight (or just outdoor daylight in general). I’m thinking this one might suffer from the same problem.It’s okay for the E400/500s to be unreadable at times, since they are only 3-line displays and after using them for a while you don’t need to look at them any more. But these A3000/1000s may not get off so easily, since they have larger displays with a MENU to navigate, meaning they are more crucial to operation (maybe?). I don’t know. I just don’t see that thumb-sized D-pad being particularly touch-intuitive…Regardless, I still want one of these, even if it turns out to be a mistake. Go Sony.

M:) on September 21, 2005 10:02 PM

This is a great site. I ALWAYS check here to get caught up on the latest. Thanks!

Bill on October 1, 2005 4:31 PM

Why no WMA support! ARGHHH!!!

Ascariss on November 9, 2005 5:52 PM

Available in Canada in Mid November:

Sony Unveils Trio of Walkman Digital Music Players
“All models provide up to 50 hours of continuous playback from their built-in, lithium-ion, rechargeable battery (NW-A608 – 50 hours, NW-A3000 – 35 hours, and NW-A1000 – 20 hours). G-Sensor shock protection safeguards the player’s internal mechanisms to protect against impact. The NW-A608, available in violet, stores up to 1,300 four-minute songs recorded at 48 kilobits per second (kbps); the NW-A1000 (violet, silver, pink and blue), stores up to 4,000 four-minute songs recorded at 48 kbps; and the NW-A3000 (violet and silver) stores up to 13,000 tracks.All three models will be available in mid-November at the following MSRPs: NW-A608 ($249.99); NW-A1000 ($299.99); and NW-A3000 ($379.99).”

Muriel on November 20, 2005 5:27 AM

When Connect converts all the files to ATRAC format, is that only when it is on the WALKMAN, or will it convert all the files on the computer too? Basically I want to know will I still be able to play my music from my computer in WMP?

EnzoTen on November 20, 2005 8:16 AM

I dont know about this player but with the HD5 it converts WMA files when you transfer them to the player.

John on December 20, 2005 4:01 AM

Yes like the nw hd5 you can use it as a mass storage device. I previously had the HD NW5, but it stopped working and Sony replaced it with the A3000. The NW HD5 held 20GB, had a replaceable battery and was small. The A3000 is big, does not have a replaceable battery and still only holds 20GB! This seems like a step backwards as oppose to forwards, also the new software Connect is absolutely terrible. It’s slow, and inferior to sonic stage-which was bad enough.Starting to wish I had bought an IPOD nano.

Lynda on December 26, 2005 10:01 AM

How do you transfer audio files onto the mp3 player (NWA3000)? Having spent the last 2wks uploading all my CDs onto Connect, NOTHING i do will transfer it over to the walkman. I have followed the manual, the help box, everything. It’s so annoying. Thanks.

Obli on December 27, 2005 11:08 AM

Lynda,(Sorry if this is teaching you to suck eggs…)In Connect, click on ‘Library’ (where all your MP3′s have been imported). Select individual tracks by holding down ‘Ctrl’ on your keyboard and left-clicking the desired track with the mouse. This allows you to select multiple tracks of your choice. When you’ve finished selecting tracks (you don’t have to be holding ‘Ctrl’ still), drag all selected tracks to the ‘NW-A3000′ (at the top left of the Connect window, located underneath ‘Library’, ‘CONNECT Store’ etc.) by holding down the left mouse button on any of the highlighted tracks and moving the selection to ‘NW-A3000′.You should see a transferring message at the bottom right of the Connect software window. Of course, make sure the NW-A3000 is connected via the USB cable! When it’s done, and the actual player’s screen no longer says ‘connecting…’ or ‘do not disconnect’, you should be good to remove the USB cable from the player (I just leave it attached, the PC end).Hope this helps. I got an NW-A1000 for Christmas and I’ve been farting about with the Connect software for longer than I wanted to! =) I went into as much detail as possible as I don’t know how good you are with PCs – have fun!

Mat on January 4, 2006 9:52 AM

But what do you do when you’ve clicked “Remove Device” in Properties and now nothing you do will recognise the wretched device (and SonicStage wants to format the HD before it will transfer any files onto it)..

Mat on January 5, 2006 1:17 PM

Update:I reformattesd the HD (of the Walkman), downloaded the firmware upgrade (from, not – that one didn’t work). Upgraded the firmware and things became a little better. Loaded up 4ish GB in an hour and a half then took the money and ran.

elsa on January 25, 2006 8:51 AM

how do you put the hold onto the device when it is switched off? its simple enough when it is switched on, but simply ends up turning on when i have tried it when it is switched off.appreciative of any solutions to this.

reason on February 1, 2006 9:04 AM

When HOLD is on , if you pause/stop the song and do nothing it shuts itself down in sometime.

reason on February 1, 2006 9:06 AM

Also after it shuts itself down when HOLD is on , the HOLD stays on. When you press a button on the machine it wrties on the screen “HOLD is on”. I think this is the worst thing on this machine but still the best mp3 player.

matt on March 6, 2006 12:36 PM

im thinkin of getting this, however i have itunes on my computer and i have heard that i will not be able 2 play the songs i have put on2 my computer bcos itunes has converted them to mp4 files. is this true? and is there anyway i can put them on my NW-A1000 without putting every cd back on?

reason on March 20, 2006 11:19 AM

itunes converts these files to mp4, only when it’s transfering it to the ipod. the thing that it does to the files is “indexing”.

nini on March 21, 2006 5:17 AM

Hi, i have recently purchased an NW A1000 and want to use it to play backing tracks as part of a live thingy I’m doing, but can’t seem to get the player to convert files to ATRAC format to get the (much hyped by the help menu!) ‘continuous play without pauses’ effect. Anyone know in what way I’m being stupid/blind?! (coz it’s supposed to be reeeealy easy!!)

SK on March 25, 2006 7:21 PM

Hello,I’ve bought the A1000 today and I’ve installed the Conncect player. I’ve imported a few mp3′s as wel as albums.My problem: I can’t get the songs on my player… :( Next to the songs in Connect player it says: Ready to export…but nothing happens. Also, my a1000 says Connecting but it stays like that :( I’ve been trying for hours now but can’t find how to get it working… I just want to listen to my music and not just to the two free songs that were on it… Can anyone please help me?

reason on April 2, 2006 11:28 AM

I advise you to use SonicStage3 to transfer your files SK. Because of the stupidity of ConnectPlayer -not bugs, stupidity- , it works as a RAM Murderer rather than a program; and does everything besides its real thing. May be your computer’s configuration is not good enough for ConnectPlayer. Also I use a P4 1.8 mhz and 512 MB SD RAM and makes the same thing on my computer too.. So do not use it, use SonicStage3 for Sony. You will have much better performance.

Nick on April 20, 2006 7:26 AM

i got a nw a1000 about a month ago, it worked fine untill i tried to put more music on it and then the connect player just froze and then windows explorer said not responding! so i closed the program and tried to re-open the player and it said “Databose Corrupted” and when it opens it just spazes out. Tried to re-install it but it didnt work so i rang sony and asked them and they said it was somthing to do with the pc not being compatible! the funny thing is its a Fucking sony vaio desktop. What has happend to what i thought was one of the best companys in the world?

reason on April 28, 2006 4:58 AM

Just use SonicStage3. You can not use some special things on your mp3 player, but at least you can transfer music.ConectPlayer also frozes on my P4 1,8 ghz and 512 MB DDR Ram Computer. The program is just too heavy and use too much resources. You will not face any problems with SonicStage3. I use it for 4 months.

Sara on April 29, 2006 9:06 AM

Hi. I’ve just bought the nwa1000 and i have heard that sonicstage3 works better than the connect software included with the player. which software should i use? should i risk messing the mp3 player up and use connect?Also i had an ipod mini and all my music is on itunes which means they are mp4 files. does anybody know how i can listen to them on my sony’ please helppp meee1 thanks

Samurai on May 18, 2006 10:32 AM

Use SonicStage 3.4I bought the 20GB version the other day and SS works flawlessly ;)

Minki on May 22, 2006 7:04 AM

Hi,does anybody know whether it is possible to export all the files I have on my Sony NW-A3000 onto a friend’s PC?He would like to share my music library and now I am trying to get the 673 songs on my Sony walkman onto his PC. I installed the Sony software onto his PC and I can easily import more music files onto my Sony walkman, but how do I put them back onto his PC? Is it possible at all?Thanks for your help…

Ben on May 22, 2006 1:47 PM

hello allI own an nw a-1000 and have had many-a-problem with the software but this latest one really takes the piss. My player was working fine until one day i treid to add more music from a cd and the dialoge box said: ‘skippping file “0″ file failed to import’ Thinking that i could overcome this i reinstalled all software and hardware and re added the library (…uhh) and this still didnt help.All my software and drivers area bang up to date. I dont want to use sonic stage becasue: 1. It has a preset library for someone elses music who uses this comp. 2 It does not allow the user to use all the nw-a1000 functions such as time machine shuffle etc. 3. The hardwares isnt desgined for it.Any help from anyone would be appreciatedBen

werner on May 28, 2006 2:15 PM

HI Ben and all Sony Mp3 player users,Yes the PLAYER is great, but the software is worse than anything i have ever seen or worked with.Sony has managed to make the worse software EVER, well done you MORONS!!!Now i am left with a player i got for christmas and I couldn’teven load my brand new Korn CD I also got for christmas, why have we payed so much for such a horrible piece of software.I want to return my player for a full refund and buy an Iriver, seems like a GREAT idea.One problem, I got it for christmas from my girlfriend and she might be offended if i want to send it back, i feel seriously pissed off!!!!I want them to bring out new software or give me a refund!I payed good money for this, well my girlfriend did.The software doesn’t work properly! Give me something for my money NOW!If we all take our players back they might listen to us!So who is with me?I’m sure you’ll be in Ben!Bye GuysWerner

Fflur on June 2, 2006 4:41 PM

Hi, I have the 20GB Sony MP3, and I’ve uploaded about 900 songs, but it says that it’s used about 6GB memory already. How can this be possible if it’s supposed to hold up to 13,000 tracks and I’ve only uploaded about 900!! Would be thankful for an explenation, thanks, Fflur Angharad.

bluecap on June 6, 2006 9:37 PM

Hello!Can anybody tell me how on earth can I put mp3 files in my NWA-3000, without having them converted? In Connect (updated version) there is a preference saying that supported format will not be converted (and mp3 is supported!), but it still converts the songs to .OMA. The same happens in the previous version of SonicStage. Has anybody done this yet?Thanx

bella on June 22, 2006 6:49 AM

I recieved my sony A1000 for christmas last year, and up to now I have had no problems with it… but recently when I was using my A1000, it suddenly turned itself off. I thought it may have run out of battery so when I got home I re-charged it for several hours, however when I tried to turn it back on it began to load and once again turned itself off automatically.I’ve tried linking it up to my PC and re-setting my walkman but nothing seems to work! Everytime I try to turn it on it displays ‘every moment has its music’ and the spinning CD appears, then after a few seconds everything goes black again. Does anyone have any ideas as to how I could fix my player or what has gone wrong?I would try and return the thing but since I didnt get the reciept (as it was a present) sony will not give me the guarantee. Typical.Can anyone help me?thanks.

Mandy on July 5, 2006 4:27 PM

Can anyone help please????? How can I transfer playlists that I have created in Connect Player onto the device? According to the manual, this can be done. I have created playlists in Connect and followed all the instructions of dragging the list into the transfer window, but when it transfers, it only transfers the songs into ‘All Songs’. It does not create a new playlist. If I carry on doing this, all of my songs will just be on 1 long list which seems a bit pointless to me.I am aware of the bookmark function, but there are only 5 of these bookmark lists, which I will use up very quickly, so I really need to know how to transfer my own playlists.Thanks !!!!

Issy on July 14, 2006 2:53 PM

Can any one help please??? My connect thingymajigit seems to have blocked and will not let me put any more songs onto my sony walkman NW-A1000.Thank you!!

Sony Sucks on July 26, 2006 7:20 AM

OK sony officially sucks!!!!!i just got an nw-a3000 player .-Firstly i cannot simply play mp3 files that i have dragged and dropped onto the player through windows explorer. THIS IS BULLSH*T! It stores the mp3 files on the hard drive but the player is incappable of playing them. THEY ARE CALLING THIS AN MP3 PLAYER! this doesnt seem to play mp3 files! False advertising!-Secondly, After the connect software finally loaded after about 5 minutes i figured out how to add music files to the connect music player library which took about 30 mins for 600 tracks.-Thirdly, to add music tracks to the nw-a3000 via the connect music player from its library it is insisting on converting them into either ATRAC plus or ATRAC when they go onto the nw-a3000. I cant just leave the files in mp3 or wma format even though on sony’s site it says the nw-a3000 plays mp3 files and wma. SO its impossible to send music files without using the connect player software and the connect player insists on using ATRAC plus or ATRAC so in conclusion it is impossible to play mp3 files or wma files on the nw-a3000!. THIS IS FALSE ADVERTISING! AND im absolutely fuming about this rubbish and sony doesnt even tell the consumer about this nonsense system on its website! ARRGGGGGGGGGGGHHHHH!!!-Finally, Just to add the icing on the cake, the connect player software has now crashed my pc every time I use it and forced me to restart the pc. Also the operating system of the nw-a3000 has now deleted itself either via the connect music player doing so when ive had the nw-3000 connected via usb and the connect music player software running at the same time or by itself. I cant operate the mp3 player now so it has basically become an overpriced memory stick that has no other function than storage of files.

poooo on July 26, 2006 7:38 AM

I have just now realised this is to stop copying of files illegally. ATRAC files are impossible to copy and by converting mp3′s to atrac on ur nw-a3000 player it ensures that u dont give the tracks away by connecting the nw-a3000 to someone elses pc via usb. also it relables all the tracks to numbers(not the title) so that makes copying of them even more difficult. This sucks as not all mp3′s are neccessarily copyright.

Eirik N on July 28, 2006 8:57 AM

Nwa-1000 and 3000 are not MP3-players. Cleverly enough, it doesnt say “mp3″ or “mp3 player” anywhere on the device itself, it only says “digital music player”I have translated it all for you:”Slow, complex and difficult to manage player of digital files regocnized by Sony as music files.”Atleast it has long battery life… oh wait! it doesn’t.

fiona milne on July 28, 2006 11:13 AM

i would like to set the dat on my sony walkman as i have been told i am able to, but i don’t know hot to. can you help me???

Shark on August 2, 2006 8:38 PM

Can anyone tell me how i can remove a playlist from the device??

Prasana on August 5, 2006 4:15 AM

Can someone please tell me why my battery life is so low! ive got about 500 songs on my 20GB NW A3000 , and more than a quarter are ATRAC. the rest are MP3 tracks. And dont even get started on the software…. Anbd how do you actually convert MP3′s into ATRAC. Im kinda rubbish at that stuff… Doese it do it Automatically?

Prasana on August 5, 2006 4:16 AM

Can someone please tell me why my battery life is so low! ive got about 500 songs on my 20GB NW A3000 , and more than a quarter are ATRAC. the rest are MP3 tracks. And dont even get started on the software…. Anbd how do you actually convert MP3′s into ATRAC. Im kinda rubbish at that stuff… Doese it do it Automatically?

Tom Bird on August 8, 2006 8:04 PM

Is it possible to create worse software!! after buyin an iPod and gettin too frustrated with the battery life i done some heavy research into what mp3 player i would be most pleased with and what would satisfy my needs…finally comin to the conclusion that the Sony NW-A3000 would be the most suitable option. Thats all well and good but if only songs would upload onto the bloody thing, for many songs it says “ready for export” but then doesnt actually do anything!! also is there anywhere i can disconnect the player because when the songs havent exported i cannot cancel them and so it remains to say “do not disconnect”, my computer then freezes and so when i turn it off and then remove the player, the songs that DID sucessfully upload are no longer on there!!!!!!! HELP ME PLEASE…………………….

kim on August 11, 2006 6:17 AM

how do u get 4000 songs onto the A1000 do u have to change some of the settings on the program or something???i have about 700 songs on mine and its almost half full at this stage i will only be able to fit around 1500 songs onto it… someone please help me

Damian Wesst on August 12, 2006 10:53 AM

i have a nw-a3000 but my pc is runing on xp x64 and SonicStage CP dose not work on x64 any alternatives?

laura on August 13, 2006 6:45 PM

Hi can anyone help just got the sony nw-a3000 20 gb and the f***ing software will not download on to our pc getting more and more frustrated by the min got another disc from the sony shop and that won’t work either have tried the sonic stuff but having probs any ideas before i throw the piece of crap through the window

Zoe on August 14, 2006 11:53 AM

Hi Laura, I’m having the exact same problems, nothing seems to work, and I’m starting to think it was a total waste of money!!!!!! If anyone has any solutions please let me know!

Scott on August 14, 2006 4:13 PM

I had to wipe out my whole computers memory, and as a result I lost all the music on my computer library… is there any way I can use my NW-A1000 to restore it back?

Alex on August 15, 2006 4:36 PM

I had an NW-A1000 bought for me in July…all working ok until just recently. Even after I have fully charged the battery, I get to listen to just one track…two if I’m very lucky…before it says the battery needs recharging and shuts down on me….what do I do now?…buy a new MP3 Player??? Does anyone know if the battery can be replaced??

nicholas on August 19, 2006 6:02 PM

i got my a-1000 christmas 05 and the sony connect software was fine a biiiiiiiitt long but fine after a few months it stopped working on my coputer it wouldnt completely load i then bought more memory which made it faster but it would only say something about intialzing database then just restart the program. i then ran the software on my friends laptop and it worked for about 1 month then evertime it loads it cuts off. i got the sonic stage 3.4 and i dont know how to transfer music on to the mp3 player. furthermore the mp3 player isnt being detected by my cousin computer which has more ram but it is charging. i had aglimer of hope when it was detected yesterday by a laptop and said low battery so i charged it and today it is still not working but charging.can you give me help on which software to use and how to use sonicstage 3.4 peoperly since it only looks like it can only import music

patrick stritch on August 26, 2006 7:40 AM

COULD SOMEBODY PLEASE HELP ME?????I just got the new sony (nw a10000). In my connect library I have lots of mp3 songs that i downloaded and i am wondering how to transfer them to it??????????? PLEASE HELP!!!

sal on August 29, 2006 12:06 PM

hellocan ne one tell me how to get rid of all of my music on my walkman, its the little 6GB one????It tells me that the songs are ready for removal but then they dont leave my device and it just says on the computer that there is an error but the songs are still on the walkmanthanks

G on August 30, 2006 3:47 AM

Good News! The latest SonicStage v4 now supports the intelligent shuffle features of the NW-A1000 & 3000. No more need to struggle with the very crap Connect software. You can download it from here:

G on August 30, 2006 3:53 AM

Oh and dont forget to check your firmware version! This new version of SonicStage works better with v3.0 of the firmware. These can be downloaded from:NW-A1000:*****WARNING!*****You may have to wipe the drive and reload all your songs after, so make sure you have a backup first before flashing the firmware.Enjoy

catherine on August 30, 2006 6:53 PM

can anyone plzz tell me how to remove playlists from the device? i’v removed them off the computer and it says the device is empty yet when i put it on there still there and when i tryed opening them it says ‘insufficient information’ why o why cant you just delete playlists straight off the device!! it would make it soo much easier! unless you can but sony have decided not to include it in the no imformation guide that comes with it!also when i transferred new playlists to the device it does the same thing! i seriously feel like throwing it thru the window!would really appeciate it if anyone knows a solution on how to deal with this :) thank youucatherine xx

ivaylo panayotov on September 1, 2006 12:42 PM

hello i am ivo from bulgaria and i wnt to by nw-a 3000 but i dont know the price .pleace wright me please on my emaeil .thanks before that

ivaylo panayotov on September 1, 2006 12:42 PM

hello i am ivo from bulgaria and i wnt to by nw-a 3000 but i dont know the price .pleace wright me please on my emaeil .thanks before that

alip on September 8, 2006 8:42 PM

ok hi guys im the lastest in this little problem we haev with our nwa-1000/3000,i have updated the firmare,down loaded sonic stage 4 and imported my music….but……….not all the music in my music library has been imported which it did do with connect player but with connect it didnt name the albums or the tracks of albums i named my self, i have found no matter wot program i use or how i name the albums in my music it will not import or show the other thing that is driving me mad is this artist link crap…it puts artists into the artist list even if they have played with can i import the music i named myself as the stupid grace note stuff doesnt know of local bands or mix cd i done my self on my decks.with itunes u can name any track and any album to wot u want and it puts it onto the ipod so why cant SONY being the inventors of the whole personal stereo/mp3 world we live make a program that works. damn if apple can do it and they farelly new to the game then im sure sony can.SONY PULL YOUR HEADS OUT OF YOUR BUTTS AND MAKE A DECENT PROGRAM TAHT ISNT SLOW AND THAT WORKS HOW YOUR CUSTOMERS WANT. im sure if sony done a survey they find that every single person in the world with an nwa 1000/3000 is truely pissed with there programs and should listen to us.anyway any suggestions please post ….many thanks ali.p

JK on September 8, 2006 11:31 PM

Can sb help me? I tried to upload those songs on Connect to the mp3 but it keeps showing ready for export…wad on earth is going on????If anyone can help, pls email me at…thx

zo on September 20, 2006 12:26 PM

hey, my Sony NWA3000 aint workin. i clicked “erase disk” from da settings, and, when i plugged in the player to sonic stage, da bloody software started updating my player, which erased all the songs(about 2,000 songs) from my player! so now, its not workin, just a piece of metal..junk. can someone please help me, tell me what to do with it. should i change the player or is there any way to fix the damn thing. u can e-mail me 2 with solution.

jaz on September 21, 2006 5:43 PM

hey can anyone help? i accidentally unplugged the player from the pc while i was transferring songs, and now it says “error 032″ or something. i plugged it in again and now it is stuck on “connecting” and it wont budge at allplease help??jaz

Lora on September 28, 2006 1:13 PM

hello,i have a 20G A3000 (which works perfectly, suprisingly)however, recently all my songs were deleted off my PC,they are still on my walkman,but i was wondering if there is any way of transferingthem back onto my PC?i’d really appreciate some help because this is driving me mad.

L on October 3, 2006 6:40 AM

Has anyone else had problems loading the new firmware 3.0 for the NW-A3000. I keep getting an error saying that ‘ FWUdaterCom.dll’ is not found.Can anyone help??L

No Name on October 5, 2006 7:22 AM

I have an NWA-3000 (the 20GB) one and I have to say that the sound quality is exceptional. 10 times better than the iPods I’ve heard, even when you use the EQ on the iPod.But, Sony really didin’t concentrate their efforts on anything else. The first one I had I returned on build quality, because the buttons stuck down, and because the battery only lasted for 3 hours. I knew Sony’s claims of 35 hours would be exaggerated, but this???The second one I got the buttons worked better, not perfect, but at least useable, and the battery lasted for 11 hours on it’s first charge, and ~15 hours on it’s second charge.But the Sony Connect software is so bad it is beyond belief. On my PC, a 3.4GHz Pentium 4 with 2GB dual channel RAM, it works just as bad as the other posts describe. So I don’t think it’s anything to do with PC speed. The first time I installed the program, it kept creating ‘phantom tracks’ everytime I imported a track. These tracks totally ruined the organisation of the player’s library and COULD NOT BE DELETED from either the player or the computer. So, I thought, I’ll de-install the software and the library in the My Documents folder, and start over. However, when I opened the Connect Player it had all of the library listings STILL THERE!? (I had not connected the player at this stage.) So I thought, I must have to delete all information of the Sony Connect software from the registry, and then re-install.Then when I went to re-install the software for the third time, It said that there were files corrupted and I needed to connect to the internet and retrieve licenses to play my library content (which I had physically deleted from the library folder??!!) At this point I was fuming because I do not have internet access at home and never will have (too many security issues) (I am writing from college). However, I knew enough about computers to know that System Restore should solve the problem. So I selected the day before I bought the player, and hit go.Problem solved, the program worked fine. I ripped a few CDs into the newly emptied library, and imported tracks with no trouble. The problems came when I tried to rip a 25-track CD. The listing of the CD on the CD-ripping screen was too long, so a scroll bar appeared at the side of the screen, as you’d expect. But after entering all the track information for the first ~20 tracks, I scrolled down and the screen just completely corrupted, all of the track names attached themselves to different (wrong) track numbers. I tried correcting, say, Track 13′s name and as soon as I clicked off of the text box, the data placed itself into Track 11. Not good.I’ve never been able to solve this problem, and I was a little annoyed that the Sony Connect CD proudly proclaimed that it was version 1.0.I bought my player in August, over a year since Sony announced thias model, and you would have thought that they’d have put an upgraded version CD in the box, but no. Typical Sony.As for problems that other people have mentioned, such as the player saying that the ‘Database is corrupted’, you must wait until the ‘Do not disconnect’ message dissappears from BOTH the player and the PC screen (bottom left of Connect player window). And I know there will be people saying ‘It takes ages after it’s finished transferring for the message to dissappear’. I know. I once waited over 20 mins after it said ‘Transferring 100%’ for the ‘Do not disconnect’ message to dissappear. If you do pull it out by accident, and the database corrupts, just restart the PC, open Connect player, connect the player, and it will mend the database for you. But don’t pull it out ’till the message goes.JK, who posted September 8th, you need to turn Automatic Sync on, just right click on the player name in Connect Player and click ‘Properties’. It’s on the first tab that appears.And as a closing note to this post, which seems to have turned into a Sony-slating essay, I have used Apple’s iTunes in the past and it seems much harder to use than Connect Player, but at least it does what it says.Thanks if anyone bothered to read the whole lot.P.S. The volume switch is now loose on the player. And the whole case flexes.P.S.S. One good point about the player is that it can be dropped/fall off the desk while playing (as I’ve done may times), and used while jogging, as it loads each song into it’s internal RAM, and switches off the hard drive about 10-20 seconds into a ~4 minute song. So the chances of dropping it while the hard drive is spinning are considerably reduced. And even if you do drop it while the hard drive is spinning, it has an inertia switch, so it will detect the drop (supposedly, I’ve never deliberately tested this) and park the disk heads so the hard drive doesn’t get damaged.

Disgruntled NWA3000 Fan on October 6, 2006 8:10 AM

I recently purchased a Sony NWA3000, and found it to be a very attractive, well built (hardware side) mp3 with good sound quality. However, problems with the Connect Software aside, I find that the battery life is severely under the apparent 35 hours.After charging my Sony player throughout the night, I find it fully charged when I wake up, and ready for some listening. But after 2 or 3 days of about 1-2 hours a day listening periods, I find the battery dying on me! This in my opinion is a joke, as one of the main features I was attracted to when purchasing this player was it’s ’35 hour battery life’. But on average I tend to get about 6-8 hours of listening!Is there something wrong with my particular player, or are the batteries drained at a faster rate when browsing the menu or having brightness up? I’ve made a few attempts at pro-longing the battery life by: limiting the Display time to 15 Seconds, turning New Song Pop-Up OFF, turning Screen Saver OFF and turning the brightenss down a bit. However, this seems to have little to no visible effects at pro-longing the battery life! Any advice on this subject would be greatly appreciated, as i am half tempted to get a refund….

Astor57 on October 6, 2006 5:25 PM

Totally agree with the comments regarding the Connect Software – it’s dire.Also, can’t install the Sonicstage on the PC either – every time I try to install it i get the following message ‘Installation Process for SonicStage 4.0 has been terminated (2051, 20803)’. Any ideas as at the moment I’m stuck with a NWA-3000 with a limited amount of songs on it!!

jim on October 9, 2006 10:44 PM

lol everything about this program is really have to rename your own songs just before u send music to device because the song names might come out with somethign different.what im really mad about is i cant even make a playlist for the device.when i send the playlist to device it said its working, but clearly its not because if you look at the a1000 it doesnt even says its connecting.WHAT IS WRONG WITH SONY MP3′S (you cant even make a playlist)when people say’s about buying an ipod i cant even say why dont you get the sony walkman as ipod its just the name.

jim on October 9, 2006 10:45 PM

lol everything about this program is really have to rename your own songs just before u send music to device because the song names might come out with somethign different.what im really mad about is i cant even make a playlist for the device.when i send the playlist to device it said its working, but clearly its not because if you look at the a1000 it doesnt even says its connecting.WHAT IS WRONG WITH SONY MP3′S (you cant even make a playlist)when people say’s about buying an ipod i cant even say why dont you get the sony walkman as ipod its just the name.

Mr siraj on October 11, 2006 8:54 PM

i ve a sony mp4 nw-e5. but the recharging sytem is giving me a problem,when ever i recharge the battery it shows low: I don’t know why, It a new mp4 bought a month ago.Secondly am looking it Guide i lost mine. plz help me to solve the problem

walshy on October 19, 2006 2:18 PM

How do i get songs from the walkman nw-a3000 onto my pc?

EGG on October 20, 2006 5:35 PM


Benny Nevis on October 26, 2006 11:51 PM

After a LONG fight with my brand-spanking new A3000 i have finally maaged 2 harness it beautiful hardware!!! the SonicStage 4 is a great piece of software, i much prefere it 2 iTunes, not quite Media Player happiness yet, but a LOT better than the supplied CONNECT software *growls at disk…but, errr, yah! it works, and the problem i was having was that my Snow Patrol music just wasnt working, at all… it was in media player, but not in Connect, n it works in SonicStage 4, as well as now on my MP3 (or shud i say ATRAC) player…well, hope this helps, if not, e-mail me at and i will TRY and help…CIAO!!! (sleep now, 8 hours l8r…lol…)

Farry on November 1, 2006 2:48 PM

Got mine this morning.First transfer, everything seemed great (using SonicStage ver. 4), lasted all day on a 20 min charge via USB.But when i got home i wanted to put my entire music collection on to it, about 6 GB. One problem Sonic stage seemed to of “lost” my player. When plugged in it did nothing and didn’t appear on the device list. Everything else saw saw it (my computer).So now i am transfer all the songs using the NEW Connect player, and its fine. Didn’t even attempt to use the supplied disc, just installed that and immediately downloaded the latest version.It has finished already (blimey that was a fast transfer!!!).Very happy with it now. Connect seems better that ver 4 Sonic stage, had no errors either!!

joe on November 10, 2006 2:55 PM

Please help!!I know how to put sngs onto my mp3 (NW-A3000) but on connect player the icon at the top is shaded and not white like it should be.My MP3 is still connected so thats not a problem.Oh and when i connect my mp3 it says do not disconnect for about 10 seconds then it disapears.Please help, im frustrated

joe on November 11, 2006 6:49 AM

oh nd dis may b a reli dumb question but can u use windows media player 2 put songs on to your mp3 that would solve a whole load of problems

Helen on November 12, 2006 4:32 AM

This is for Australian readers – has anyone purchased songs from bigpondmusic and been able to transfer them to their Sony NW-A3000 Walkman with any success. If so how did you do it. I am getting a feeling that the licence that is downloaded with the songs does not allow you to transfer them to the Sony.

Dale on November 12, 2006 2:50 PM

hi everyone can anyone please help me cos i have got all my music stuck on my sony nw-a3000 and i had to reinstall my windows so they’v all been wiped so does anyone know how i can convert all the songs from my nw-a3000 back to mp3′s?? any help would be greatly appriciated!!.. ( is my email address)

Pedro on November 12, 2006 5:35 PM

I bought my sony nwa3000 about a month ago; I must confess I bought it although being somewhat scared (make it “warned”), since I read just about every single review I could find on the Internet about this mp3 player. But nevertheless, this piece of shear artwork just had to be mine…So the very first thing I did when I arrived home, was to :1 – let the mp3 player charging all through that night2 – downloaded the firmware upgrade (v3.00)3 – installed the CONNECT player, and allowed him to automatically download all the updates he could possibly need4 – installed the SonicStage v4.0The next morning, before going to college, and having the sony nwa3000 fully charged, I immediately linked it to my PC and upgraded it’s firmware. It took about 2 minutes, tops.And what can I say…so far, having it for about a month now, it works flawless! No errors, no crashes, no sluggish delays… So far, and having just about 6 GB of transfered music into my sony, no problems, delays or confusions whatsoever. Simply perfect, having all transfers done in USB 2.0 speed!I find the link SonicStage has to Gracenote simply brilliant: I have allot of CD’s of indie, underground or alternative stuff (for example,does Dead Can Dance sound familiar to anyone? The Gathering ? Joy Division?) that would probably take ages for me, should I be forced to manually write down all those album’s information. Kudos to Gracenote for automatically identifying them all !As for the battery life, the 35 hours Sony annouced so proudly are just a BIG FAT LIE; 15 hours tops, and this comes from someone who uses it every single dayRegarding the issue of transferring music from the sony nwa3000 back to the PC, this is just a huge enigma to me…could it be possible that something like this cannot be done? Damn… :\

dom on November 14, 2006 5:41 AM

Yeah I got a NW-A3000 a few weeks back (after my old Sony playe got stolen!). Love the design — but transferring is really slow. I am running in on a few PCs but it is still slow… I find that when the player is charging and I unplug it — it freezes. I reset it, then it says “Repairing Library”. I don’t know why — I wasn’ transferring anything, just charging it! Also it take 30 minutes to build the Library… I have about 12gig on it — does that sound right?15 hours sounds about right — I wonder if this will improve the more the battery is used?

Adam on November 14, 2006 5:17 PM

hi same question as before really, does anyone know how to get music OFF the player back onto the PC?? any help would be appreciated!

J on November 14, 2006 9:50 PM

While sony has abandoned ‘sonicstage’ for ‘connect’ but it has terrible bugs and I’m actually considering selling it because it drives me mad especially since i paid top dollar for this piece of shit.

Sima on November 16, 2006 7:03 AM

Hi, anyone pleaaassseee help! im going crazy with this!How do you transfer songs from Itunes onto my Sony walkman? I have tried everything it just wont work. Has anyone done it, if so please tell me, e-mail me on: Simamatrix@aol.comI paid so much money for this craapy thing and now i cant even use it.Help!xxx

kate on November 25, 2006 3:42 PM

I have the nwa3000 and its fine when transferring tunes to it and it used to say creating library when i unplugged it from the pc but all of a sudden its not saying that when i disconnect the device it just freezes out and i have to press reset every time i unplug it, its really annoying, what shall i do? please help or email me on, thanks

Racheal on November 29, 2006 7:35 AM

Hello I have an older version on the sony walkman and i LOVE it, I want to get my sister one for christmas however i cant find a 20G one!!! Have they stopped making them? and where can i get one from? Thanx

Ethan on December 2, 2006 7:55 PM

You cant transfer them back to MP3 as far as I know, they’re stuck on it til its life is over.And also, one problem I have, my computer crashed and I re-installed Connect player, but the player doesn’t seem to recognise the MP3 (NW-A3000). Any help here as to fix this?

Lisa on December 3, 2006 5:22 PM

Does anybody know how to delete all the music off of the player? There has to be an easier way than using the garbage can. If i use the garbage can it will take forever as i have well over 600 songs on my player. If anyone has any info on this problem please e-mail me at any help wpuld be appreciated, thanks.

Mike on December 8, 2006 1:29 AM

Can anyone help me? I have the NW-A3000 and yesterday it flashed an error mesage and the screen just blanked out but the lights were still on. I hit the reset button but it just got stuck on the opening message screen. Is there anyway to fix that?

Mike on December 8, 2006 1:31 AM

Oh ya I forgot to tell you I never got a chance to see what that error message was it was really quick.

scott on December 9, 2006 7:00 AM

can i have a intsallation disk for this model mp3

Jon Riley on December 12, 2006 8:14 AM

Hi GuysI bought the aw-1000 model for my girlfriend in March and now the bloody thing has stopped working. When it comes on it just shows a spinning disk and fuck all else. V frustrating. has anyone else come across this problem and if so what did you do.Jon

Tina on December 12, 2006 1:02 PM

Hi Jon I have exactly the same with mine, been like this for weeks now, I’ve dug out the receipt and tried to phone Sony their number is 08705 111 999 but the office was closed it’s open 9 – 5 apparently, the product is guaranteed for a year, so might be worth giving them a call. I’m calling again tomorrow, will bookmark this and update what information i can. I have tried resetting, upgrading the firmware etc, but no joy. I can be contacted via email on – will get back to you on this.

trevor on December 17, 2006 3:33 PM

some 1 plz help ive got an nwa1000 just bought a car stereo kenwood with usb connected it 2 the nwa1000 and ot doesnt play all the folders says i hav 2 sort the mass strorage out some1 plz plz help

Jason on December 24, 2006 10:46 AM

Fantastic Digital Audio Player !!!!!!!! shame about the software!!!!!!!What a pile of poo!!! For those out there thinking its your fault the programs not working or that your PC just isnt up to it sleep happy this xmas in the comfort that its not you or ya PC IT’S SOME NUMB NUT SONY SOFTWARE DESIGNER!!!!!!!!This program is just so out of control!!! it eats ya mem an ya cpu. The lag time with it shreading ya pc to keep up it is criminal. Ive an athlon 4400+ duel core, 2GB ram an it still makes my pc screamIve filled my nw 3000 up after 2 days and 15 reboots an several restarts of the program, twice loosing the libary to coruption………….NUTS!!!Ive run sonicstage3 with my old NW E400 this was bad enough. before buying the nw3000 i got the nw1200 (8gb) this came with sonic stage 4. worked good in a sort of this is crap but better than connect.I returned the nw1200 as it was faulty an upgraded to the nw3000 only to find it was supplied with connect. Now stupidly when i saw the connect software I though ooh new better softwar and uninstalled sonicstage4 wot a mistake!!!I could download it but i have know internet……………Im writing this connected via my mobile phone !!!!!!! costs loads so to download a program would be crazy money lolupdate ya firmware to v3 an get sonicstage4 an alls well with this player suplied software ya might as well put ya coffee mug on it ;) :P Jaymerry xmas

gary b on December 25, 2006 10:29 PM

Absolute POS. Hey Sony…thanks for the 8 million programs. I just want to drag and drop MP3s onto my player.What were they thinking?I fricken recommended my neighbor by one for his wife just because it was a SONY. Now he thinks I am a turd-boy. Fecking SONY dipsh!ts.Gary B

clo on December 27, 2006 12:28 PM

Anyone help me?I have a sony nw a3000 — which i have had for a while now — almost a year. it has been working fine and dandy, but i currently have a bit of a problem…I got a new laptop recently and I downloaded Sonicstage from the website and it was just working fine a minute ago, and it recognised all the music i had on my mp3 when i plugged it in and i added a few albums onto it… However, after finishing uploading the songs onto the player, i unplugged the mp3 and now it is not responding to anything. I guess it has something to do with it not “creating the library” properly, but nothing will work and I do not know what to do — any button i press or if i plug it in again to charge or to the computer, it doesn’t respond. I don’t really want to press the reset button because i do not want to lose all of my music…can anyone help me, please?thank you

clo on December 27, 2006 12:28 PM

Anyone help me?I have a sony nw a3000 — which i have had for a while now — almost a year. it has been working fine and dandy, but i currently have a bit of a problem…I got a new laptop recently and I downloaded Sonicstage from the website and it was just working fine a minute ago, and it recognised all the music i had on my mp3 when i plugged it in and i added a few albums onto it… However, after finishing uploading the songs onto the player, i unplugged the mp3 and now it is not responding to anything. I guess it has something to do with it not “creating the library” properly, but nothing will work and I do not know what to do — any button i press or if i plug it in again to charge or to the computer, it doesn’t respond. I don’t really want to press the reset button because i do not want to lose all of my music…can anyone help me, please?thank you

lauren on December 28, 2006 10:33 AM

i got a 6gb sony player for christmas and after faffing about with all the software nightmare my player won’t even switch on!! i am utterly furious. my mum got it for me off of ebay without a guarantee so i really don’t know what to do. i had read such good reviews about it, i really wish that i had read this page a month ago!turns out that the first generation creative player that i have had for 3 years was the best thing ever, i have had some serious use out of it and it has never let me down/boo to sony!

t-rev on December 30, 2006 7:54 AM

Have you guys tried the reset button at the bottom of the player? I haven’t read all of this thread, maybe someone else has mentioned that…

Need help on January 1, 2007 9:59 AM

Helloi ripped some cd’s to my computer using connect player fortunatley it worked fine and it uploaded the traks to my NW-A3000 and it plays through there fine but due to the sheer awfulness of connect player i began using window media player to listen to music through my computer but the cd’s i ripped via connect player dont play through window media player.could someone help me i think i need to convert the connect player traks to wma but whatever i try wont the way those of u wiht battery problems try turning the brightness right down and scren savers of also dont play it to loud that drains battery, by doing this i get neer 25ish hours battery.

Sara on January 11, 2007 10:41 AM

Hi… suddenly my nw a3000 cannot hear any song… i can hear the beep sound… but the songs keep playing and no songs coming out through the earphone… issit hardware problem and need professional repairing?

Sara on January 11, 2007 10:44 AM

Hi… suddenly my nw a3000 cannot hear any song… i can hear the beep sound… but the songs keep playing and no songs coming out through the earphone… issit hardware problem and need professional repairing?

Dan on January 11, 2007 11:31 AM

Hi,Just wondering if the NW-A3000 is compatible with the new micro-hi-fis with a USB port for mp3 players? The guy in the shop reckoned it wouldnt be as the 3000 only supports ATRAC files, but I looked around a bit online and apparently it supports mp3s as well?

bungle on January 17, 2007 2:48 PM

sara have a look to make sure your players output is not through lineout. goto options > settings > audio output > headphone.

Clare on January 23, 2007 12:42 PM

HELP! I’ve had my player since April/May 06 and cant live without it. But suddenly the past couple of times Ive tried to connect it to my computer and go into Connect I get a message saying”The portable device NW-A300 failed to initialize and can not be used. Error code: 82040008″Whats happened? It was working fine about two weeks ago then suddenly its not working. The player itself is fine still playing and being its good self. The only thing Ive done since it worked and it sopped working was sort some bookmarks and add some files into the trash bin, could that have anything to do with it?Any help would be great

Ben on January 28, 2007 1:13 PM

I created a few bookmarks on my NW-A3000, but after a while i stopped listening to them. now i can’t delete them. when i try to do it via the connect player, i right click on it and the delete option isn’t highlighted, so i can’t use it. as far as i know, there isn’t a way that i can delete them on the walkman.does anyone know how to sort the sodding thing out????????

Dan on January 29, 2007 10:45 AM

The fact is… The player (mine is NW-A1000) has a stunning design. And that`s it. Everything apart of that, comparing to Apple`s gadget is worse.If i could, I would have bought the iPod.The worst thing is the software – crap!. Connect Player (provided) is too slow and much less ‘professional’ than the iTunes. It doesn`t look like a Sony software or even work like that. And we have no choice… cuz the player doesn`t connect with any other software (iTunes, Media Player…).I think most problems come from the idea that SONY doesn`t want to be blamed of piracy.Regarding the software, it automatically converts all your music into OMA (extension name) files. I think that`s why it is so slow. So, I don`t have an MP3 player, but a OMA player (what the fuck is that??).Since nobody can deal with that format, you cannot connect it with any other thing. For exemple, your car sound system. A friend of mine has connected the 60GB video iPod with a Pioneer and can easily control folders and files from the remote control. That is possible because the files in the iPod are compatible with the other players/readers and OMAs aren`t.IF YOU NEED TO TRANSFER BACK THE FILES FROM YOUR SONY TO YOUR PC, TRY TO ‘EXPLORE’ YOUR PLAYER MEMORY, COPY THE OMA FILES AND USE PROGRAMS TO CONVERT THEM INTO MP3 OR ANYTHING. Note that I never tryed it, but I think it should work.The other thing is the ‘fantastic’ OLED screen. It is beautiful at first sight, but try to use it on the beach at lunch time. It is like a ghost… and I don`t use glasses!The VOLUME LIMITATION is another thing that annoyed me. It wasn`t loud enough to allow me get the tube and listen just music! But I could revert the situation by pressing the following sequence of buttons:1 – Activate HOLD2 – Keep pressing LINK and press UP, DOWN, OPTION, UP, DOWN, RIGHT, LEFT, RIGHT, LEFT, LEFT, PLAY/PAUSE, OPTION3 – Turn HOLD offYou have acessed an special mode.4 – Press RIGHT to start the menu.5 – Press UP/DOWN till get to OTHERS6 – Press RIGHT to get to the following menu7 – Press UP/DOWN till get to SP/SET8 – Press PLAY/PAUSE to show ON/OFF9 – Press OPTION to select the option ON/OFF10 – Press PLAY/PAUSE to activate it11 – Get out of the menu by keep pressed BACK for a few secondsThis is real… I have already done and it works!

Alex on January 29, 2007 11:48 AM

Connect Player is SHIT, lol, i cant add anything, its soooooo slow.okay, sonic stage is slow, but the new CP edition, is really really good, it makes it very easy now, even tho is is slow. Dan, u got it all rong, connect sucks. use sonic stage mate, none of my files are oma, they suport even i-tunes files on mine, its so easy. i have wma, mp3, oma, and acc(itunes) which is awesome

sarah on February 5, 2007 7:44 PM

Dan, does that volume limitation thing work on the NW-A3000 aswell, i tried it but it didnt but not sure if im doin it have major problem here guys, i downloaded the latest version on sonicstage 4.2 but it will not recognize the player without formatting it first, but that means i would lose all my music from the player, and i dont have them on the pc as i had to restore my computer and lost everything. wondering if anyone has any ideas what i can do to sort this out? plzz

sarah on February 5, 2007 7:50 PM

oh man dan u like are a genius, i tried it out again the volume limitation sequence and it really works!!! people try it u wil notice a difference for definate!still need help with my major problem!

Jim Woodcock on February 20, 2007 2:56 AM

my sony NW-A3000 mp3 player wont work whilst flying. it comes on then just shows a spinning disc….. is it a fault on my player or do they just not work on aeroplanes ??

Dan on February 26, 2007 9:47 PM

Hey guys… I can see you are having fun with the code to unlock the Volume Limitation. It is really good!But once more I would like to ask for help. I haven`t tryed to use the SonicStage yet, but checked all options in the ConnectPlayer and it still converts my music files into OMA format.Please, anyone, try to connect your Sony Player using the USB cable and tell me what appears when you open the Windows Explorer and have a look into the player by exploring it. And if it is not just OMA files, and MP3 instead, tell me which program you used.Alex, please… Should I format my player and install the SonicStage to have MP3 in there instead of OMA?Sarah. If you want to solve your problem (TRANSFER BACK THE FILES FROM YOUR SONY TO YOUR PC), TRY TO ‘EXPLORE’ YOUR PLAYER MEMORY, COPY THE OMA FILES AND USE PROGRAMS TO CONVERT THEM INTO MP3 OR ANYTHING.Jim: mine worked perfect flying from Europe to Brazil. It should be a fault. Try to format and reset it.

tpeter on March 2, 2007 1:36 AM

Hello guys,Do you have any idea about where to get a spare battery for the NW-A1000?I would be very grateful for any information you have. Thx

Maria on March 4, 2007 12:16 AM

I first saw the nwa3000 on this site and fell in love with it. Saved-up and bought one but my happiness lasted only a li’l while. While painting the house, workers shifted all furniture and have misplaced/lost/stolen it’s usb + charger. Where can I get them from now? Please help. :(

Drew on March 5, 2007 11:32 PM

ive just bought the nwa3000 and the volume goes up to 30 which isnt loud enough for me at all! ive noticed Dan and Sarah have managed to find a special menu to get it louder but i cant seem to do it. Do i have to do it exactly as it is writen or can i do it in any formation or is there anything i can download for it to make it louder?? Can anybody please help me out? Thanx.

SG on March 7, 2007 4:04 PM

Trying to use my NW-A1000 to listen to podcasts (e.g. BBC’s in mp3 format).Can get some to work, but not others (e.g. radio podcasts such as Russell Brand). Have downloaded the podcats via i-tunes and successfully imported to them to connect player, where I can listen to them on my PC.However, when I try to sync them to walkman, I just get ‘Transcode error’ !!Any suggestions? Is it ‘cos I’m using i-tunes?Can you download them from the Sony music store? – can’t seem to find a link.Cheers, SG.

Paul Robinson on March 8, 2007 6:23 AM

just purchased a nwa3000 from currys in the uk as a discontinued item and shop soiled for £129.00.ok so having read all the horror stories i still decided that this was the player for me (having had three cheeper MP3′s die within months of ownership and none charging from pc) i only use it for 2 hrs per day traveling to and from work.installed the software SONIC STAGE CP VER. 4.0 (supplied ver.)and version 1 firmware, tried to copy all mp3′s (3300) in one go, as i have a 2.8ghz full P4 pc with 1024gb ram and 250gb hd (MP3′s on separate 20gb laptop drive in caddy) thought this would be no problem, no such luck program crashed every i tried to transfer 100, fine, 200 – fine, 400 – fine 500 in five mins perfect only took 1/2hr to complete full list (3300).stuffed up on first try (it takes twice as long to delete off player as putting them on, still pls delete in batches of 300 and you will be ok)day 2 and all is well, as well as can be expected although some tracks have the wrong id3 tags (maybe its my fault as i did name them all in 1 kamakazi session while i was off sick with a broken ankle and high on ibrufen).software is very intutive both on the player and the transfer software, but with this being a discontinued item will we see any more updates only time will tell.regardslong time SONY fanPaul Robinsonp.s. I have oned many SONY items over the years from a pocked radio to a video camera (2ND HAND), cd player, minidisc (2ND HAND),psone, ps2, psp, and all have far outweighed their cost in terms of longevity, infact all still work.lets hope this mp3 player doesn’t dent my unwavering trust in SONY?

Ange on March 8, 2007 11:18 PM

HiHad an nwa3000 for over a year and been really pleased with it, fortunately had no major problems with the software, but yes it has been very slow.Thanks for the tip of increasing the volume, will give it a go if I can get the thing to work again.Unfortunately it has decided to die on me, I can get a flicker of life out it when trying to switch it on. When plugged in to charge, the usb connection lights up, but nothing from the mp3, could this be a problem with the usb connection into the mp3?? Has anyone else had any problems?? Or any tips???Lucky for me I’m travelling India at the moment, so anytips that don’t involve connecting to the pc would be really appreciated.Thanks

Jess on March 14, 2007 4:40 AM

I have the exact same problem as Ange but I’ve only had mine for about 8 months. Anyone have any suggestions?

Melissa T on March 15, 2007 4:39 PM

NW-A3000 error code 82040008:hey, i had the same problem with my NW-A3000.i had just loaded up a load of new songs onto the softwear but when it came to connecting my device, it said i couldnt and told me that i had this error code one seems to know what it means and im at a loss aswell.but i found if i just re-set my device (i’d lost all of my music anyway) then connected it up again it was fine and not only that it re-loaded on all the music id lost in the first place. not sure if this will be a help but its worth a try?

Jonny W on March 20, 2007 6:28 PM

Hey, rescently i heard that sonicstage was better to use than connect player so i tried it out. when i connected my NW-A1000, sonicstage completely changed my favorite 100 list (adding songs that i havn’t listened to for months) and keeps randomly changing it whenever i connect my player. is this a fault or something that is meant to happen? and if it is meant to happen is there any way to stop it doing that?Cheers

junk head on March 23, 2007 5:36 AM

is there ne way of transferring back songs from the player to some other comp? can we copy the oma files and convert it to mp3?is there any tweaked software or patches available which let you do this?

John on March 24, 2007 8:06 AM

I have my nw-a3000 connected into my sony car radio but it doesn’t charge as it is being used. I have a separate car charger but I can’t listen to it as I am charging it. Is there any way to listen to it while charging it?

sophie on March 29, 2007 9:09 AM

ive got the error code too and it didnt help. i dont know what to do. i bought it from so im not sure whether i should ring sony or or what to try and fix it. what to do?? helppp

Bushra on March 29, 2007 7:05 PM

Hey quick question, does anybody know how to put the sony walkman NWA3000 on hold while its switched off, i know you hold the hold button down when its on but when i switch it off and put it in my handbag it switches itself back on again and wastes the battery-im forever charging it!!!any suggestions will be very much appreciated!thank you

sarah on April 9, 2007 2:18 PM

Got the Sony Walkman last Christmas and worked perfectly fine until i (stupidly) decided to initialize the disk and delete all of my tracks from the player as they were not in order etc. Now, i can get the music onto the player, but i cannot access ‘my favorite 100′, ‘play history’, or ‘my favorite shuffle’. Its bugging me because i used to use these all the time but now, i cant. :( Could someone please help? i tried to contact Sony but they havent replied.

Phil on April 10, 2007 12:46 PM

To answer some questions from above, no, you can’t convert .OMA files to MP3. It’s impossible.Based on my own experience of Sony players (NW-HD1 and NW-A3000) DO NOT buy them. The NW-HD1 was fantastic, but I decided to upgrade to the 3000 as it was old (2 1/2 years) and bought the 3000. Because of Sony’s anti-consumer policies, I lost all my music as they won’t let you transfer from MP3 player to MP3 player or from MP3 player to computer to another MP3 player, even if it IS Sony!My 3000 has just broken (SonicStage won’t recognise it, even though it the computer sees it as a drive and I can explore it) and Sony say to initilise the hard disk and so I will lose all of my music AGAIN. Thanks Sony, I’m off to buy an Ipod…

Halo on April 14, 2007 4:14 AM

Hi, I listen to the songs I transferred to my NW A3000, and I connected it to Connect Player and Sonic Stage few times but still it says “Insufficient information. Connect compliant…..” when I try to reach ‘Favourite 100′ or ‘Play History’. What do you think? Why is it still saying this although I listened to some tracks and connected the device to Connect Player and Sonic Stage a few times?Thanx.

dark_fool on April 16, 2007 5:12 AM

Dont know Halo, im getting the exact same problem too.Have you always used Connect? Because ive found that if you use Connect at first and then use Sonicstage it stuffes everything up because it uses diffrent ID3 tags i think.Unfortunatly im at the stage where it would just be ALOT easyer to just deal with the loss of top100 and play history…with 1200+ songs on it and about half i dont have copys of thanks to a corrupt D drive in my computer -_-

Halo on April 18, 2007 4:42 PM

Yeah, I first used Connect, in an internet cafe:) (because my computer’s Connect does not see the device ( I dont know why, do you?) after a few uses in Connect (in the internet cafe), I downloaded SStage to my computer and now I use it. I also look at Connect if it sees the device or not, but -negative-. I have just transferred a few tracks to the player (using SStage) and after unplugging the device, I (unfortunately) saw that they are (fav100 and playhistory) still not working…:(

Tom on April 21, 2007 5:26 AM

hi can somebody help me. i was recently applying the volume fix to my NW-A1000 but it froze!!!! ive only had it in a few days. i cant find a way of shutting it down and i dont know how to get to the battery… someone help me please!!!! i hope to god i havent screwed it up. email plz

B on April 25, 2007 6:25 PM

sup ppl …I’ve had this sony NW-A1000 for a few months now and it was working fine (didn’t like the actual mp3 player when i bought it) the battery wasn’t lasting long on full volume and now, to top it off … i went to turn it on on the train and the scren frose, it says loading, and makes a small buzzing sound … im so annoyed cuz i havnt got an mp3 player nowcud one of u please help me out … thnx ;)

B on April 25, 2007 6:44 PM

Just to add, if u know how to fix it, send me an e-mail :)

Jan – Itor on May 17, 2007 5:04 PM

NWA 3000 needs the firmware to be updated fully (Version 3) for you to be able to use the my favourites and the history thing

e smith on May 29, 2007 1:13 PM

i own a sony nwa-3000im using it to play music straight into car radio but output seems very low any thing can be done to increase output?ive tried avcl

paddy on June 9, 2007 11:35 AM

I am sorry I bought the nwa 3000 because in isnt actually an mp3 player (false advertising)..Connect software is a load of crap…however I have a big problem and because I spent €300 I cant afford to bin it and buy a new one…..—-HERE’S MY PROBLEM AND CAN SOME OF YOU PLS HELP ME!…….I seem to have accidentally formatted my walkman to windows, because when i connect via usb it is recognised as usb mass storage, connect player will not recognise the walkman and i have tried resetting it and reloading the connect player software, i even downloaded the update hoping it would overide the problem..but bottom line the software will not recognise the walkman…..any help much;

paddy on June 9, 2007 11:43 AM

ps. my guarantee is out of date!

Gem on June 10, 2007 9:14 AM

I have had my NWA300 for just under a year.. had no problems with the software or anything and loved the player itself..until this morning.Having loaded a bunch of new albums on there, I unplugged it as normal (and in the method recommended, by stopping the device on the computer before disconnecting). Now it won’t work.Won’t do a thing. Won’t turn on, won’t charge, won’t be recognised by the computer.There was absolutely no reason for it to break like this and I’m really quite upset by this as I am now mp3 playerless.After an age on the sony site i found somewhere to email.. problem is I can’t find any of the leaflets that came with the player in the box (thought they were in the box.. they aren’t), and I bought it from anyone else had this problem with the player? Is it fixable and will they still do something like an exchange or repair even if I can’t find the leaflets/booklets?

Saad on June 11, 2007 6:07 PM

Hi everyoneIn order to increase the volume sound on the NW-A3000 u have to keep hold of link thats the only difference to what dan said and follow the procedure hes written it will work then

jm on July 7, 2007 8:52 AM

try a program called..VAIO MUSIC TRANSFER.. its a sony program and it works for me.I have the NW-A3000. and after all the outher programs never did there job this thing works fine its slow.all you have to do is drag and drop and that is all

sara on July 12, 2007 9:03 AM

I just bought an A1000, and I found an annoying problem. I could download 5 playlists onto the device. The problem is that I could not select the desired item from the list of playlists, i.e., when I select the third playlist, and press the playing key, the fifth or the fourth one would be activated.I do not have large fingers.Does any one know how to solve this problem?

John W on July 21, 2007 6:28 AM

My NW-A1000 until recently has been fine but after upgrading software I had the usual problems that most other consumers have mentioned after resolving these I now find the the display on my player has become so dark its impossible to see the brightness is on full, has anyone else had this problem and what should I do?Thanks

Floss on August 12, 2007 4:56 AM

I have just purchased a new sony NW A1200 but my computer does not recognise it when i plug it in so i cannot download songs.HELPThank u

Cam on August 24, 2007 4:50 PM

hi i have had my sony walkman NW-A3000 for quite some time now and i lent it to my friend for a weekend (worst thing to do!) he was playing around with it until he pressed “initialize disk” now how do i get the database back because it keeps saying “Database not found” when i turn it on and it will not play any songs PLEASE HELP ME!!!thanks a bunch ^_^

Hag on September 3, 2007 1:45 AM

I have had the NW A3000 for a year and was on a plane yesterday listening away when it just suddenly lost all the music on it. Right after a song finished it lost the album info and everything else. It says there are no songs, no files, nothing…”Insufficient information. Connect compliant software and transfer information.” does this mean I have lost about 4500 songs on the device? I no longer have the computer I uploaded from and fear so….not sure if it is worth uploading music back on to it when it will do this in mid-song…can anyone help, please??”Every moment has its music.” I think not.

ELECTROface on September 17, 2007 3:50 PM

how do i put music onto my NWA- 3000 now that the mp3 player has bee discontinued?i’ve tried using the same program (connect) as i used before, but it wont let me transfer the music onto the player, it wont even give me the option. can anyone tell me what to do?

Gavin on October 27, 2007 9:54 AM

10 reasons why the Sony NW-A3000 is the worst product of all time:1. Software: whether it was Connect, Sonic Stage or Sonic Stage CP, all of the programs were slow and crap and, apart from CP (so far), just stop working one day for no apparent reason2. Changing the PC that you use to transfer music or, in some cases, updating the software, will result in you losing 90-100% of the music on your NW. Not a huge problem if you back up but then again if you like to hold on to your playlists and ratings, you’re screwed3. Battery was never even close to lasting the promised 35 hours. Maybe 15 hours if you never ever pushed a button and just had continuous play4. Battery is dead after max 2 years use5. Player will not perform any function if plugged into mains, so any idea you have to resort to using your doomed portable player as a hard drive at home is useless6. Any type of navigation on the player is incredibly slow and chews up battery life7. It’s really not portable unless you carry a handbag.8. The product support site is complete crap “how useful was this information?”, “Not at all”, and now?9. Sony know this product is crap and have never taken any kind of step to compensate their victims10. It’s a Sony!!!I have been hoping some American would start a class action lawsuit against these idiots that I would join because I’m down €300 and about 2 weeks of my time from trying to fix its many shortcomings.It’s a real shame because the sound is great and some of the minor features were way superior to the iPod. Maybe Sony have finally got it right with their new players, but I’ll never know because they will never make another cent off me

boris on October 27, 2007 12:42 PM

I had my nw-a3000 for more then one year and apart from sonic stage/connect player problems i am very pleased with it! Battery life is 13-15h but i knew there was no chance of being 35 hours??!!! I really hope that sony will make a mp3 player that has the interface of nw-a3000 and the qualities of nw-hd5(this was the great peace of mp3 i have ever used)

Joe on February 8, 2008 10:39 AM

I really do not understand the issue so many of you seem to have with the A3000/A1000, or other HDD based Sony players.I have 5 Sony HDD based players; NW-HD1, NW-HD5, NW-A1000 and NW-A3000 (2 of them). My only big complaint on the A3000 is the weight. The HD-5 has the best battery life; well over 25 hours. The A3000s last around 10 to 15 hours. All my music was uploaded from 320 kb MP3s, which allows for approx 1600 tracks on the 20 GB units. Sound quality is fantastic.All units were bought used on eBay, for reasonably good prices. I am quite careful not to drop or abuse them so knock on wood, they will last for a while.Luckily the remotes from my Minidisc players work on all of the units.A co-worker of mine who has an iPod, was blown away by the quality of sound from the Sony players.While the Sony software is a bit cumbersome, I have never had any issues transferring to or from the players.

Joe on February 8, 2008 10:40 AM

I really do not understand the issue so many of you seem to have with the A3000/A1000, or other HDD based Sony players.I have 5 Sony HDD based players; NW-HD1, NW-HD5, NW-A1000 and NW-A3000 (2 of them). My only big complaint on the A3000 is the weight. The HD-5 has the best battery life; well over 25 hours. The A3000s last around 10 to 15 hours. All my music was uploaded from 320 kb MP3s, which allows for approx 1600 tracks on the 20 GB units. Sound quality is fantastic.All units were bought used on eBay, for reasonably good prices. I am quite careful not to drop or abuse them so knock on wood, they will last for a while.Luckily the remotes from my Minidisc players work on all of the units.A co-worker of mine who has an iPod, was blown away by the quality of sound from the Sony players.While the Sony software is a bit cumbersome, I have never had any issues transferring to or from the players.

Adani on February 17, 2008 1:32 PM

Hey!Regardless of the many users of this device who dont have this problem (really really great, ofcourse but i dont expect it to lend it to me for my holiday), i have and im trying to fix it now for so many hours.. without any succes.. Is there anyone who has a solution to this problem??

mbsqw1d on February 27, 2008 10:23 AM

Get the winamp plug-in. far quicker than crappy connect or sonic stage. saying that, i’ve recently had a problem with the player showing ‘repairing library’ . very annoying walkman (i’d call it an mp3 player but it isn’t!)

Faith on March 4, 2008 7:57 PM

Hello!i have nw-a3000 sony mp3 player. but i cant download a songs coz i dont have could i used my mp3 sony?Once i opend the mp3 player. they said” INSUFFICIENT INFORMATION CONNECT COMPLIANT SOFTWARE AND TRANSFER INFORMATION” THIS IS WHAT MY PROBLEM.Pls help me coz i cant used my sony mp3 player here.

hugh on March 27, 2008 3:55 PM

hi i keep getting connect compliant software whenever i try use my nw a1000 can anyone help please

VPRAMAN on May 11, 2008 3:06 AM

my library gets vanished if i shut down connect prog.why?can anyone fix my prob please?.mine is nw-a3000 walkman purchased 6months back.the prog of loading the songs is awfully i have this prob of library or loaded songs in connect prog getting vanished.

Roley on May 28, 2008 9:57 AM

For some reason my NWA3000 takes at least 30 seconds to turn on. The logo at the bottom right just keeps flashing and eventually it turns on.Also navigation is soooo slowBut all of these problems seem to have happened after i put the new firmware 3.00 on the walkman.PLease can someone tell me what to do, ive had it for well over a year, but its been in the last few months that this has happened.

Ash on July 16, 2008 12:27 AM

I did not get my copy of the CD-ROM for the CONNECT Installer … does anyone know where I can get this online ?

Radhika on August 15, 2008 4:35 PM

I have a sony nw a3000 and for some reason sonicstage doesnt recognise that the device is plugged in when it definitely is. So I can’t tranfer any music across.I updated to version 3.00 a while ago and have this problem for about a month and have no idea what to do.Help?!

Ramakrishnan on September 29, 2008 2:47 AM

@RadhikaUninstall all the usb drivers and go to control panel>add harware. All the usb drives will again be installed. open sonicstage. Now connect your player. Now the player will be recognized. Hope this solves your problem. I also had this problem. I solved it by the above method

Chizzle on October 23, 2008 5:34 PM

RadhikaGet into the menu setting in sonic stage for your device and turn off the advanced options for your nwa3000.It will then see your tracks..took me a month to sort that one out myself

michelle on October 25, 2008 7:46 PM

the sony walkman sucks! doesnt add songs to it and takes ages

Mark Doherty on October 31, 2008 7:40 AM

HiI have a sony walkman NW-A3000Version 1.01When i connect to the computer and transfer songs, it transfers them ok but when i disconnect and go to play it, it says ” No database found please connect complient software”.Any help would be welcome.

Stephen Mendes on November 13, 2008 1:47 PM

Re: HW-A3000.Generally I agree with all comments regarding the software, however it is a fine piece of hardware. I have put up with all the software glitches and more or less have everthing working the way I want . Thats is utill today!!!!! Suddenly Soncistage 4.2 which I have being using all along will not allow the player to connect and shuts down. I get an error that refers to the OMBGJBOX.exe file.Not sure why? I have tried uninstalling the Sonicstage and reinstalling but have the same problem. Anyone have any ideas. Thanks

Max on November 26, 2008 1:27 AM

Mark: see Sony support site to check for firmware update. Also, disconnecting device before it is ready results in the no database found message. I use Canada support page Sounds like your Sonicstage installation has become corrupted, which can happen in certain situations. Try installing the current version of Sonicstage 4.3 on top of what you are currently using. If it doesn’t work, Uninstall SonicStage again. Next, in Add/Remove Programs, uninstall OpenMG Secure Module, and OpenMG Limited Patch. Your PC will need to restart.Run Crap Cleaner (free, I use it myself) which will identify and offer to remove problems in your system that are making problems for Sonicstage and other programs.Reinstall Sonicstage. If your library is lost, use Sonicstage Back Up Tool to restore your most recent backup. If you do not have a backup, re-import the OMA files again, which by default are located in C:\Documents and Settings\All Users\SonicStage\Packages\ (I think). Your non-OMA files will be wherever you normally have them typically “My Music”. Note that your player may view the new installation as a new PC, and perhaps require re-initialization (deletes all tracks from player, sucks hard I know I know).Once you do get everything sorted, be sure to make a backup using Sonicstage Backup Tool.Other Folks: Use SonicStage, most current version, and update to most recent firmware. It is normal for transfers to take a long time when transferring more than one album’s worth of songs. Disconnecting too early messes things up. Sonicstage was designed for ripping CDs into ATRAC and transferring them onto Sony devices. The other formats (Mp3, etc) were all tacked on over the past years, and glitchy as you have seen.The “I Only Want Drag and Drop” People: The newer 2008 Walkman units all do this, and do not use Sonicstage or ATRAC. They all use WMP10 and up.About Me: I own three NW-A3000 players (Violet, Black, and Silver). I had many many problems getting them to work properly, as have many of you. One day I ‘lost’ all of my Mp3 files (no, not because of Sonicstage…was a PC HD failure). I started over, and realized how amazingly well Sonicstage works when used to manage music that originates from my own CDs as opposed to Mp3 files of uncertain origin .My players work flawlessly now, and yes battery life is indeed 30-ish hours, since the music is all in ATRAC from my own CDs.

KIM on March 20, 2009 9:57 AM

I own a NW-A3000 which i havent used for a while due to software problems. im on vista and have downloaded the sonic stage software 4.3 version.When i come to transfer tracks onto my NW-A3000 it comes up wtih a message saying ” the connectin between the device and computer is unstable, disconnect and try again.” i have done this numerous times and my tracks still wont transfer.Does anyone have any ideas why and how to rectify the problemThanks

ashraf on June 3, 2009 2:23 PM

need help plz,i have Digital Mp3 player but stil (starting)only if i connect Device withPC via USB cableDevice is showing, windows demade frist instal usb Drive but sir i dont haveusb driver i dont no witch usb driver support this device plz help me

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