SanDisk Sansa c100 Series Review

sandisk sansa c100 main SanDisk Sansa c100 Series Review

The SanDisk Sansa c100 series includes a 1GB (c140) and 2GB (c150) version of this flash based MP3 player. The player includes your basic set of features, including a 1.21 inch screen for viewing photos and navigation through WMA and MP3 audio files. The player will also support WMA DRMed tracks, including subscription services such as Yahoo! Unlimited and Napster To Go. The Sansa c100 also packs in an FM tuner and voice recording.

Overall the SanDisk Sansa c100 series is a good entry level MP3 player, but has some issues with build quality.

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Inside the package you will find a decent set of accessories, such as earbuds, lanyard, proprietary USB cable, user guide, and a AAA battery to get you started. The accessories are pretty straight forward, except for the USB cable. It is very unusual that SanDisk would use a proprietary cable for such a small flash based player like the c100. The connection is also fairly large- like something you would most likely find on a larger hard drive based MP3 player. I believe that this is a good indication that SanDisk will be rolling out various accessories, such as docking stations for the home and car.

SanDisk already sells a car transmitter and home speaker dock that works for their e100 series players, which connects to the proprietary dock. They are using this same connection on all of their MP3 players, past and future, so that SanDisk docking stations and accessories like this can be used with all SanDisk MP3 players. This promise of accessories for the Sansa line of players could be nice, but it still is slightly disappointing to have to carry around another cable.

Transferring Music

SanDisk made a brilliant move appeasing two different crowds by including MTP in addition to true UMS drag and drop support. This means that the Sansa c100 can be used on any operating system that supports UMS. Additionally, the player can be used with DRM based unlimited subscription music services using Windows Media Player 10.

SanDisk accomplished this by allowing you to select the transfer protocol in the settings. The player can be set to either “Auto Detect” or “MSC”. Auto detect will automatically detect the transfer protocol, but prioritizes MTS over UMS. If you want to use the c100 on a Windows computer as a UMS device you will have to set it to MSC. (Mass Storage Controller is the same thing as what we always refer to as UMS.)

When using the player in UMS mode you can simply drag and drop your music in any file folder configuration and the Sansa c100 will create a database using the ID3 tags for browsing, keeping your folder structures in tact. Transferring by MTP using Windows Media Player works just as any MTP device, allowing you to auto synch or transfer songs ala carte.

The player allows you to use both modes for uploading, but will segregate the MTP transfers from the UMS transfers. All tracks will be visible while browsing and listening but you will have to switch back and forth from these modes when you want to access them with your computer. This is nice when you use DRM ala carte and subscription; it allows you to separate the DRM tracks from non-DRM tracks.

One of my biggest complaints with new MP3 players is that they are MTP only, restricting consumers to operating systems as well as how they organize their media. However, MTP will please those who want DRM services like unlimited subscription music services and ala carte downloads. UMS will also please those who want ultimate simplicity and control. SanDisk did this right, period.

Design & Interface

The design is plain, but its small size allows it to fit nicely in most hands. However, the build quality is probably the Sansa c100’s worst attribute. The player feels like a toy with a lot of empty space inside. The buttons main control circle feels loose and can rattle around. Nonetheless, the cheap build quality does not affect the performance, as the buttons still respond accurately. The user interface is straight forward, and after only a few minutes of pressing buttons, you will be acclimated to the players OS. SanDisk also decided to have dedicated volume buttons on the top of the player, which I believe is an essential feature.


The c100 uses AAA batteries. The downside to this is that you would either have to spend mone
y on batteries or buy additional rechargeable AAA batteries along with a charger. But on the on the upside it is nice to have for travel when you don’t want to take along a charger, especially when you are in a different country and your charger won’t fit in those crazy looking sockets.

The battery is rated at 15 hours. With a few tests using a standard battery it fell a bit short of the 15 hours at around 12 to 13. However, by using the expensive lithium AAA batteries you will get a minimum of 14 hours and up to 18, from what I tested. The battery times will highly depend on how you use the player and at what volumes you set it to.


The photo viewing works, but I question the usability of this feature due to the small screen. The photos lose a lot of detail by being compressed to fit on the screen. You can browse the photos just like music files in a list, flip through them one by one full screen, or play them full screen in a slide show. The c100 was able to handle big files coming from a 7 megapixel camera, but it was very slow when viewing them. Overall, the photo viewing feature works better than most tiny MP3 players, but it is just not practical on the small screen. The player supports JPEG only, but it comes with software that will convert and transfer other picture formats such as TIFF, GIF, PNG, TGA, PCX, and BMP.


The audio quality sounds surprisingly good for a flash based player. The c100 plays at its loudest volume with a flat EQ and little to no distortion on a pair of decent headphones. There was however, a slight audible hiss when the volume was at its max and the music levels where low. The player does a great job driving standard headphones and earbuds, but it may have trouble driving larger audiophile headphones. Overall the audio in the Sansa c100 performs very well for its class.

SanDisk managed to pack in a user adjustable 5 band EQ along with a few different factory presets. The 5 band EQ responds smoothly and sounds natural.

Other Features

The player also has FM and FM recording. The FM reception on the c100 is typical to any portable radio with similar features such as presets and auto presets. Recording FM is lacking, recording in 32kbps WAV formats, which is barely tolerable to listen to for music. On the other hand if you don’t want to miss your morning talk show it may be ok along with a selectable auto recording duration.

Voice recording is good, but if you are messing with the player while it is recording you may pick up sounds of the buttons shaking around in the housing. Otherwise it works as expected, but again, it only records in 32kbps WAV format.


The Sansa SanDisk c100 series is not the most solid feeling MP3 player nor does it have the best color screen. Overall the player feels like a toy. The c100 may not appease hardcore portable MP3 player fans.

The Sansa c100 however, should not be dismissed- it is a great entry level MP3 player with a great feature set for the price. In addition to all the features most people would need, the player comes with a nice set of included accessories. The sound quality is better then most flash based MP3 players, helped by the c100’s custom EQ.


You won’t have trouble finding this one in brick and mortar stores; SanDisk has a vast distribution network reaching into a lot of different retail stores. Check out Amazon for the best price.


  • MTP & Drag and Drop UMS
  • Good Sound Quality
  • Audiable Support
  • Music Subscription Support
  • OTG Playlists


  • Build Quality
  • Proprietary Dock
  • Sub Par Screen


Don on March 23, 2006 11:58 PM

Judging by that picture showing the bottom of each player, it looks like the c100 has the same USB interface/dock port as the Vision:M??

Mikael on March 24, 2006 12:17 AM

Umm…no way is it the same as the ZV:M, read “Proprietary Dock” meaning NOT the same as anyone else!

Michael Pereira on March 24, 2006 5:40 AM

Nice review. I’m still surprised the c100 series has an EQ setting, and the bigger and better e200 doesn’t (from what reviews say).

Dten on March 25, 2006 11:27 AM

One thing you got to learn my friend. DO NOT COMPLAINT ABOUT SANDISK QUALITY. I can tell you this, I own a first generation MP3 player from Sandisk (SDMX1-1024), it looks and feel cheap. Guess what? I gave it to my wife and that device when into a washer machine FULL cycle and a dryer machine, not only once but TWICE!!!! The player is still working like the first day. Do that to an iPOD.

zip22 on March 25, 2006 6:39 PM

ok belive most flash players would do fine in a washing machine after they dry. build quality greatly effects user experience. my brother also owns the SDMX1-1024, but he doesnt use it a lot. it just feels very cheap. anytime you attempt to take off the battery door, it feels like you’re going to break the player. i have had to re-solder the connections on both the left and right channels.

ohiospectre on March 27, 2006 7:58 AM

I am looking for a player for audio book files. The main requirements are the ability to resume at the point in the file where the player was powered off and to be able to fast forward through a file to a point within the file. Do either the C100 or e series players have this function? SanDisk has very little information on these players on their website.

Andrew on March 28, 2006 5:13 PM

Hey, great reviews, have been looking for review on the e200 and c100 for a while. Just wondering if you could take a pic of the c100 in your hand, i dont know if its just me but the thing looks massive compared to other flash players.Thanks

Joe Gianoli on April 12, 2006 1:07 PM

Ohiospectre- I too have questions about the bookmarking ability of this player. I mostly listen to audiobooks. I have a Y! Unlimited subscription. Currently I have two players, it would be nice to meld into one. I use Creative Nano for audiobooks and it does what you require. However, it does not play subscription music. If all you do is audiobooks, I would check out the Creative NanoJoe

Scott on April 16, 2006 7:57 PM

I bought 2 of these and returned them both. they lock up all the time. I can’t really reccommend this unit at all. Even the demo at Best Buy is usually locked up when you go there to check it. The sales dude says they have to keep taking the battery out. This unit isn’t ready for sales.

none of your damn buissiness on April 22, 2006 10:52 PM

yes it does have the fast forwarding feature who ever asked and it is an amizing product.

bob on April 22, 2006 10:55 PM

anyone know the dimensions of the c150?

Noam on April 23, 2006 12:04 PM

Dimension of C150:Height – 3.1″Width – 1.3″Depth – 0.88″Wieght – 1.7oz;)

Mark on May 8, 2006 4:18 PM

the c100 and the e200 series do support audiobooks, get the latest firmware update (( of )) and you should be good to go. Using audible manager u have to remember to activate your device, wich is usually my troubleshooting for those kinda calls ( i do tech support ).but none of our players support a TRUE bookmark feature, where u can say listen to your book… decide to listen to the radio, and pick up from wher eu left off in the book. only turn it on and off and pick it from where u left off.- Mark / SanDisk Tech support-

Maisy on May 15, 2006 3:21 PM

Mark, you say right above here, “C100 and e200 series do support audiobooks … ” and then go on to mention audible manager and activating your device …I just got a Sansa e260 and support say IT IS NOT Audible Ready and says SanDisk isn’t going to make it Audible-able … at least that’s what their one response to me via email was. (There is no way to activate an e200 either, since Audible isn’t providing a plugin in Audible Manager for it since they aren’t supporting it …)I am waiting on a support email from SanDisk about it too, I kindly asked to have the Sansa e200 series Audible Ready as soon as possible since it’s ridiculous that past models support audible, but this nice new one doesn’t.I have what appears to be the same Firmware as is listed for the e200 series on sandisk site, with the exception that in my player it ends with “a” and there is no such designation on the firmware listed .exe file on the site.Any way you can enlighten me about the firmware, that my new, just bought it this past weekend, e260 has the latest firmware, 1.00.12a — or is the ..1.00.12.exe on scandisk for firmware download actually a more recent update?If it is newer, does it provide Audible support, really? I want that and am actively campaigning, personally, via email, to get my Sansa e260 usable with my Audible audiobooks … or else … :( I don’t know what else to do. I have written about this, the other day, on the Sansa e200 Review, under comments. Looking forward to a bit of feedback, of course I hope it’s Positive Feedback about the Sansa e200 series and and SanDisk!

Maisy on May 17, 2006 6:15 PM

I got this message from SanDisk today regarding the e200 series, specifically the one I have that I asked for it about is the e260″”Several other customers have requested Audible for this player, so hopefully it can be added in the future. Although there is no guarantee of this.”I’m adding this here due to [Mark] who’s written above about being a SanDisk tech person and that the c100 and e200 being compatible with Audible Manager and being ready-able or already devices.Audible Manager has no way of recognizing the e200′s, like my e260 … unless someone can hack me a fix … which I’m game to try since it **seems** Sandisk is not going to do anything about it at all. Urg!

Dawn on May 18, 2006 11:58 AM

I have had 3 (due to exchanges) and all 3 have frozen up….. One frozen, they are unusable. SanDisk offered to replace my last one, but what is the use if they keep doing this? My 11 year old daughter was THRILLED when she got her player but is now extremely disillusioned. Has anyone else experienced this?

John on May 23, 2006 11:12 PM

I have returned this 3 times. Most were exchanges for a new one. I found that each player made a low level refrigerator hum noise when the screen turned off, while using the radio. I usually turned the screen on completely to avoid the noise. Later, the player froze after I used the hold lock button. Is this just me or does it happen to anyone else too?

Jason on May 24, 2006 2:37 PM

E200 does not currently support Audible; c100 series does. E200 series only supports audiobooks in mp3 or wma format.Regarding a resume feature, c100 series resumes the file if you DON’T pause it before turning off the player.E200 series can resume whether the file is paused or not.In the future, both players will be able to resume a file even if you change the mode and then come back (but not if you play a different audio file).

Shawn on June 3, 2006 1:24 AM

Anyone know if there is a firmware update for the c150 since I am having numerous locks playing certian MP3 files.

Craig on June 5, 2006 11:12 PM

Anyone know if I can create playlists on the C140? It comes with a “go list” but I cannot seem to create my own custom playlists… Documentation is lax and I am a relative novice with MP3 players.

Lisa on June 8, 2006 9:33 AM

I bought the C140 for my daughters bday in April. Since then we have had to return to SanDisk company 3 times. We just rec’d the 3 one on Tuesday and downloaded around 20 songs and then it freezed up the same day. It freezes on “SanDisk” I have tried taking the battery out and replacing but does not help. We bought the player from Best Buy and the first time it broke it was out of warrenty with Best Buy so I contacted SanDisk and replaced the unit through them 3 times so far. Is anyone else having this same problem? I will have to contact San Disk again and return the unit for another player.

atlr on June 11, 2006 7:42 PM

Thanks for the posts about bookmarking support.I have recently been introduced to listening to podcasts and audiobooks using a borrowed Ipod Nano. As the site says, I would like to find anythingbutipod.So far, I have only found details about features like bookmarking any file, fast-forward and fast-playback in user-to-user blog type postings like here and at this place. players listed in the above link may have these feeatures but the players are a bit long in the tooth.Anyone know of places that document what players support bookmarking any file, fast-forward and fast-playback ?

Jav on June 13, 2006 6:36 PM

I have heard a lot of complaints about the c100 players freezing up so that you have to take out the battery to reset. I think I might have an insight into why this is happening: Soon after I got mine, it froze when I tried to play a song. I noticed that I could use almost any other feature, but it would crash the moment I pressed “play.” I figured out later that it only happened when the memory was 100% full; I had put as many songs on it as would fit, then voice-recorded to fill the remaining space. As soon as I got rid of a few files it was fine, just a little slow. I am guessing that it probably just needs a little free memory to load the songs into when they play… anyways, I could be wrong… hope this helps.Also, a tip about music storage:I found a way for the c140 (1GB) to hold up to 1000 songs! Using a program called Audio Converter by Ultimate Shareware, I converted all my mp3′s to 32khz stereo CBR 32kbps WMA format, and now most of the files are less than 1MB each! The sound quality is not bad at all in this format, especially if you use the Rock EQ preset (or experiment with the custom EQ). Audio converter is shareware, 30-day trial, but there is no limit to the number of songs you can convert.

Renan on June 17, 2006 1:23 AM

I intend to buy a model c140 1GB and I would like to know if I can use this with others files as .xls or .doc

RayBiez on June 18, 2006 2:53 PM

Is there any firmware update available for c100 series?I did not founy in … there were some other models but not c100 series ones.

Bernd on June 21, 2006 10:35 PM

I just bought Sansa C140 1GB, and didn’t figure out how to record FM.I owned an Iriver iFP 180T, it can record FM, besides voice.

Esteban on July 16, 2006 6:09 AM

JavI had same problem as you, I uploaded all my music to the player, and for sure it is full. After the mp3 transfer to the unit, I unplugged it and guess what: Frozen in Sandisk logo and Resets in a never ending loop.I get mad about this…and started to test a lot of things because I have no method to mount the player in the system to reset it or free up some space. I discovered one thing: unplugging AAA battery and pressing SELCT button then pluging USB cable the unit reports an USB device but I dont know what kinda device :SAnyone tried this?

emz on July 18, 2006 3:59 AM

i was wondering does the E200 have a menu, where you can choose like witch artists you want to listen to etc. like the ipod? I’m thinking of getting one and i like my songs all orded in certain folders.

kyle on July 22, 2006 12:02 PM

Yeah i have one of these, i got it three days ago. but now when i turn it on all it does is flash sandisk. and wont do anything else. you cant even turn it off, unless you take out the battery. and on top of that it wont connect to any computers. Does any one no what is wrong with it. before all i did was put a pic and and audio book (didint update the firm ware first if that helps) Any one no what to do?

kyle on July 22, 2006 12:03 PM

HelpOh i forgot its a c100 1 gig if it helps

STACY on July 23, 2006 10:08 PM

HELP!!!!!!!!!I have model c140 (same thing I think) Here is my problem…..How do i get the songs off of it that were already in it when I bought it. There are 20 songs on it that i did not put there and I want them off…Can anyone help?….thanks

Esteban on July 24, 2006 9:30 PM

If you want to erase the songs inside Sansas you must format it in FAT32 format. As you format a diskette or a pen drive.I had the Loop of death in my sansa there is no fix, they changed my unit.Sorry, by now there is not solution to this.

Jacq on July 25, 2006 9:40 PM

Did anyone have problems installing the rhapsody software? I can’t seem to get pass the error message telling me to conect to the internet. System support for both Sansa and Rhapsody suck. I just bought the device and I am thinking about returning it before I even get it up and running. Can anyone help me?

Saia on July 28, 2006 1:52 PM

hee, Jacq I so regret buying this piece of sansa.It scrambles my songs, looses some, doesn’t recognize playlists (which I created via MediaPlayer) and generally is a pain. I have cds converted to mp3 and it just plain sux not being able to play them.As to Rhapsody- it NEEDS internet connection so the dudes over there can get the data they need on you. It is not going to work otherwise.I so regret not buying another creative player-even though they don’t have such ‘elaborate’ features (I’m talking regular creative) the use of creative’s mp3 player is a breeze. Imagine trying to rename all your mp3s so that the stupid sansa is going to sort it by the folders I want it to sort.I wonder if RadioShack would take my player back because I feel like I’ve been cheated.

Steven on July 29, 2006 3:02 PM

Just curious, but did you guys change the USB setting in the player? This is so you can just drag and drop the files into the player instead of having to “transfer” or copy over.

Tabitha on July 29, 2006 6:03 PM

I’ve had a c150 since May 16th and it’s been working fine up til now. I’ve had it completely full or close to it for the majority of the time I’ve had it and never had a problem until today. It froze up on me today and I took out the battery and turned it back on and it started working fine then I went to skip a song and it froze up and now it won’t turn back on. I don’t think it has anything to do with the amount of songs I have on it because it’s only about a third full right now.

Ryan on July 29, 2006 6:26 PM

I had an M240 and it worked great but the battery door broke. My wife (worked Geek Squad at Best Buy) has one of the c140′s that she has returned twice and I knew my M series was better but the only thing they had in stock was the C series. I traded it in (much to my regret) and tried to use it. I don’t get the loop of death but if I try to select by artist or album it locks up. I hate this thing and I feel like I’ve been sold a product that was not properly tested and not ready for market. I really think a class action lawsuit is in order if a firmware update is not forthcoming. I’m an engineer for a company that works with electronic gambling systems and if we released something like this we’d be in serious trouble. I think I’m going to talk to some of the wife’s ex-coworkers when we get back home (I’m on assignment right now) and see if they’ll swap this for the cheaper M series. I hope these comments help keep other ppl from buying this thing and getting stuck with SanDisk’s mistake like we have.

malk on July 31, 2006 1:10 AM

HELP!where can you find the lastest firmware for the c140? something happened and everything is gone, even the menu headings and preloaded songs, etc.

RainUnit on August 1, 2006 11:25 AM

I agree that I feel cheated on buying the Sandisk C150, 2Gb MP3 player too ! It is my 1st foray into online music, and now I feel I should have stuck with my CD’s ! don’t they test this junk ? I already returned one to bestbuy and now the “new” one gets the “loop of death” too !Mine says “plz sync your device to listen tracks” (sic) well, I tried five times last night, to re-sync it, and still the same message !any suggestions ? Is it possible that Rhapsody expired, and then the songs are not “renewed” ? or what ?what a pice of junk in my opinion

nifelseki on August 2, 2006 8:04 PM

does the battery door on the c100 series break easily..?i’ve been reading a lot of reviews and some people say the player doesn’t feel solid.. like it feels cheap or something.. can anyone enlighten me on this..?

RC on August 2, 2006 8:12 PM

i have a c140 and when it’s playing on fm radio i can hear a humming noise…anyone else have this problem?

Esteban on August 3, 2006 8:06 PM

I have a Sansa C150 and dont hear any noise, unless I am in the buenos aires’s subway…the battery door is weak, but you will have to make extra-force to break it. Buttons are loosy, like keys in a keyboard. But I give a 7.5 points to my C150.I couldn’t use the MTP mode in my windows because of a problem in registry, until I found a document in the Microsoft knowledge base related to this issue. Every thing is going great by now…btw: this is my second C150, first one has to be returned for a NEL (never ending loop)

Nester on August 4, 2006 1:59 PM

HELP!!!Anybody knows how to activate FM-tuner in European version of SanDisk Sansa C140 ? Best regards and thank you for help!!!

Stefan on August 5, 2006 1:29 PM

the c140 has no fm tuner in europe…. at least, thats what the sandisk website tells me

nifelseki on August 6, 2006 1:20 PM

ok.. thanks for the reply.. just have another question.. i’m seeing some of these players with the backside being black.. is that for the c150 only or does the c140 come in black backside too..?

Esteban on August 6, 2006 5:53 PM

The C150 i all Black. The C140 is silver? in the back.

guillermo on August 7, 2006 10:35 PM

My C150 is “never end loop” . The Sandisk boy gave me a return authorization … from Argentina to the States!!So now I have to wait for a new one to have the same problem as I can read in the forum.Don´t buy this stuff!!!!

Esteban on August 10, 2006 12:10 AM

Please visithttp://digitalsoundz.blogspot.comto talk and discuss about this MP3 player.Esteban

Esteban on August 13, 2006 7:42 PM

OK my 2nd Sansa C150 died after uploading 2 albums.This is serious.

Nina on August 13, 2006 11:48 PM

How do i get the 20 songs that already come on the player off???HELP!!!!

Jessica on August 14, 2006 2:06 PM

i just got my new sandisk sansa c100 mp3 player from best buy. i cant seem to find how to transfer music onto the player. can any body help me? my music downloader is Etomi. if you have answers, please email me at

Nina on August 14, 2006 4:15 PM

I found out how to delete the 20 songs that already come on the player. What you do is plug the player into your computer and click on My Computer and you will see MTP Device. If you click on that you will see Media. After clicking on Media that click on music and you will see the names of the artists of the songs that come with the player. Right click those names and press delete to remove them. I hope this information will help people with the same problem I had.

JONATHAN on August 15, 2006 4:12 PM


MattyD on August 18, 2006 10:19 PM

Does anybody have a solution to the unit locking up with the SanDisklogo and not resetting? Removing the battery, synching with the computer, nothing works!

Esteban on August 19, 2006 10:04 AM

I have same issue as you Matty, but seems that even Sandisk does’n understand what you mean with “Locking up with the Sandisk logo and nor resetting”. I have same problem as you, they say return it…but this is my second one.”very dissapointed I am.”Esteban

Dillon on August 20, 2006 1:44 AM

Okay, I’ve had my SanDisk Sansa™ c150 Series MP3 Player since March 24th, 2006. It’s been working beautifully until earlier tonight. I had been using it in my car, with the use of one of those audio tape digital converter tapes. Turned off the MP3 player, got inside the house, and left it in my jacket pocket. Two nights later, tonight, I try turning it on and it turns on, per usual, and it’s at the end of the song I was listening to. After a couple seconds I realize it’s not starting the next song, so I start fiddling with the device, I pressed next, power, select, everything. I took the battery out, the only way to turn it off. This sort of thing has happened once before, but not on this scale, as I recall it was stuck at a different screen, might have been the on screen. That time I just took the battery out, popped it back in, and it worked fine. So I pull the battery out, put it back in, turn it on, and pow, I’m still fucked. Song in the same position, 7:47 Operation Ground and Pound by Dragonforce.I recall before that I ran out of batteries for a couple days and when i turned it back on when I finally replaced the battery, the mp3 player said “0/0″ for all of my songs. I had to wait until my computer came back from repairs (I feel very unlucky now, first this computer dies two months after purchase, now my MP3 player is on the fritz a little after four months of purchase) and I plugged it in, the songs returned miraculously.I’ve used this player extensively, bringing it to school almost daily, and it blows without it, thankfully school isn’t in session right now. I plan on calling the Sandisk tech support tomorrow, instead of my original idea to leave the batteries out long enough for it to die like it did last time. This is the first real qualm with Sandisk, and it happens to be during the evaluation of the first product I’ve purchased from the company. I’m thinking of upgrading to the Creative Zen Sleek Photo 20GB for $179, compared to the $150 I payed for this 2 GB fuckup over here. Maybe in a few weeks. I still want a replacement though, I’m not throwing $150 away.Any similar experiences?

KinossuWisconsin on August 21, 2006 3:24 PM

I just purchased a sandisk c100 and i’ve had an issue with loading the songs on to it. The problem being that my pc recognizes the player yet it does not show up in either My Computer or My Powerdesk. I’ve managed to delete songs from it using Winamps portable units options. however when i try to pull up files that i want to load on it they get hung on waiting. So atm im stuck with a device that i can’t get songs on to.. I’ve been through the listed drivers that sandisk has on their site but nothing for the c100 there is listed. Anyone have this issue or able to help pls contact me.Also my pc is in good order win xp service pac 2 the works.

Robert on August 21, 2006 4:44 PM

Add me to the list of people stuck on the SanDisk logo screen when I turn the unit on. I have a c140 (1 Gb model) that I bought about 3 weeks ago to listen to audiobooks. Everything has been more or less fine up to now (except that there are some audiobooks the unit just will not play in the proper order, and I have not figured out how to download playlists, so far). This morning, I was happily listening to the latest track when the unit just stopped playing. Like others have described here, I was unable to turn the unit off (by pressing and holding the menu button down for 2 seconds or more), so I shut it off by removing the battery and replacing it. When it came back up, I played with the menu a little, and even got it to play tracks from other books; but when I attempted to play a track from the audiobook I had previously been playing, it just wouldn’t play. I tried removing and replacing the battery, and I found that I was starting to see garbage (random characters) on the menus, until it finally got to the point where the screen would only display the San Disk logo and do nothing else at all.I have tried connecting it to my laptop (for the first time – I usually use my desktop), and the first time, the computer recocnized that it was a SanDisk player, but I never could get the device to show up in Explorer (it offered me 2 options to handle the hardware – Sync with Windows Media Player or Do Nothing – I chose Do Nothing because I wanted to delete all files on the player and do a fresh download). Unfortunately, the player never showed up in the Explorer menu, so I could not delete the files. I then unplugged it from the USB port, removed and re-installed the battery, and plugged it back into the conputer’s USB port. This time, Windows XP did not recognize the new hardware as a SanDisk player but only as a USB device and asked for a Device Driver. That’s where I’ve been ever since. I will try it on my desktop when I get home tonight, but I am not optimistic. I think the unit has been writing to random locations and has overwritten the firmware – that would be my best guess for the degradation of unit performance over time. The one new thing I did over the weekend was to try to record a couple of minutes of audio. I think I had 50 to 100 Mb free space left on it, but it could have been less, and I may have run out of memory – I can’t tell at this point.Based upon my experience and the similar experiences several people have written about here, I would NOT buy one of these Sansa C series devices. In fact, I’m not going to buy any more Sansa products at all unless I see some very good reviews for them without problems like people are reporting for these MP3 players.

Anthony Soons on August 21, 2006 10:17 PM

Does any one out there know if the MP3 Car transmitter SDAMX-FCT-P35 is compatable with the E200 range of players? Has anyone actually used them together with sucess?

Stephen A. Davis on August 24, 2006 5:53 AM

Is the SanDisk SDMX1-1024 compatible with Napster to Go or Yahoo Music to Go?

kris on August 26, 2006 4:37 PM

does anyone know if the ipod cable and the sensa cable are the same? I lost my cable and I can not find a replacment anywhere and they look the same as the ipod is this a possiblity?

Esteban on August 27, 2006 1:27 PM


Ray Win on August 28, 2006 11:49 PM

Another one bites the dust; I have had my C150 for almost four months now and for some reason or another it decides to want to stay stuck at this one point in this song. It’s a podcast I was listening to and I turned it off around the 48:05 mark. Now everytime I turn my player on it won’t stay stuck at the Sandisk logo like the others have mentioned but rather it will display the podcast and stay at the 48:05 mark no button presses of any kind will do anything to get it unstuck. I’ve taken out the battery and waited several times with the battery out for periods of time from couple seconds to a couple of hours and still nothing. Tried plugging it in to various computers usb 1.1/2.0 and NADA. It will display that damm podcast and the 48:05 mark. Oh yeah I can put it on hold and turn it on that way so the lock will show up but then it eventually turns off. I’ve even gotten it to display “Low Batt” and shut off. So my C150 effectively becomes a AAA battery drainer; GREAT, THANK YOU VERY MUCH SANDISK!Anybody got any other suggestions?

twinkman on August 30, 2006 8:36 PM

I am not impressed with this device either (c150). My 256mb iRiver produced much better audio quality, and I have had it for over 4 years without a single problem. Furthermore, in order to get the Sandisk player to play at a loud enough volume, I had to enable that high volume feature, but I find the the quality of audio isn’t that great on a good set of headphones. Currently, I am trying to get albums to play in track order, and not alphabetically (I do not know how this product was released without this ability, and if it exists, its totally concealed). If anyone could assist me with that, it would be great. Yes, I agree, a FIRMWARE update is NEEDED NOW!I have not hit the freeze or infinite loop problems yet, and I sure hope I do not. I had to return one device already since the play button stopped clicking (still worked, but did not click so it was hard to tell if you actually clicked it) and the lanyard was faulty.I would definitely not recommend this device (Sansa c150).

craig stone on September 6, 2006 2:33 PM

Mine is exactly what I needed, good player to use. I hesitated going with something other than an iPod but WOW, this was a steal. I would prefer bigger buttons but that’s about all.

kerry on September 6, 2006 10:14 PM

Hey i bought a Sandisk c150. I dont have a warrenty. My dog chewed up the usb trasfer cable and now i cant find a place that sells the right kind. It is has a normal usb on one side and the other side has these little gold things on it…. Where can i purchase a new one?

V R on September 10, 2006 12:44 PM

Re: I found out how to delete the 20 songs that already come on the player. What you do is plug the player into your computer and click on My Computer and you will see MTP Device. If you click on that you will see Media. After clicking on Media that click on music and you will see the names of the artists of the songs that come with the player. Right click those names and press delete to remove them. I hope this information will help people with the same problem I had.I am having the same problem. Wen the player starts playing one of these songs the player locks up. I tried this but I never saw the”MTP Device” I do see SanDisk. but clicking on this does not help. I am unable to delete those songs. What program reads all the songs that are on the player so I can delete. I have duplicates and want to delete those.I would not recommend this product. It is a lot of hassle with the freezing up all the time.

Richard on September 10, 2006 9:18 PM

VR – I’m with you. My XP PC recognizes the Sansa c150 player but there is no MTP Device Folder, only the AUDIBLE, CONFIG and RECORD folders along with all of my mp3 files. However there is no visible way to delete the 20 crappy songs that came with the player. I’m doomed to listen to these or stop what I’m doing, fumble around with the player and skip to the next song. Mine doesn’t lock up however. Someone else reported success using WinAmp so I’m going to give that a try.

rgb on September 13, 2006 4:01 PM

your posts are really helping me in reaching a decision about mp3 players…anyway i still don’t understand how the battery thing works: after about 15 or 20 hours, qhat are you going to do with the low battery??can you charge it or do you have to buy a new one every time?what’s different from the other mp3players?

JEFF on September 13, 2006 11:16 PM

add me to the list of customers experiencing the loop of death. yet another waste of cash. I admit for the first while I thought this was the best player I’ve ever had. Then it decided to die. I’ve only had it for a month and a half.Am I going to have to dust off my cassette tape player in order to find equipment that doesn’t break after a month??thanks everybody for writing so i don’t spend hours trying to change batteries etc.Potential Buyers – NO WAY. I wish i could suggest an alternative but my old ipod sucked too.

emma on September 14, 2006 9:22 AM

seems that any kind of player is crammed with FOIBLESbut then…. which one can i buy?? dont wanna spend 200 S on a crap thing with the loop of death, or the songs playing in random order, or low quality sound, low sound…..after your posts i m at my wits’ end!

strider_mt2k on September 15, 2006 7:40 AM

I recently purchased a c140 because I wasn’t sure I wanted to spend the extra money on an e-series.It’s my first dedicated mp3 player and I’m really impressed with it.I thought the review was accurate, though the build quality doesn’t bother me at all.At this point I’m ready to sell it to my brother and jump into one with more storage and features. SanDisk will be my first consideration at this point.

MTRAGE on September 15, 2006 11:08 PM

I’ve had my c140 for less than a week and it locked up today.No way to clear the “ScanDisk” screen even after removing the battery. Sucks because it worked so well with Rapsody.I will return it and warn other others not to buy it.

MR on September 16, 2006 7:59 PM

That SandDisk employee that wrote here once – or anyone else from the company: would you mind to comment on the (non-existing) firmare?

Caleb on September 17, 2006 6:50 PM

RE Re: I found out how to delete the 20 songs that already come on the player. What you do is plug the player into your computer and click on My Computer and you will see MTP Device. If you click on that you will see Media. After clicking on Media that click on music and you will see the names of the artists of the songs that come with the player. Right click those names and press delete to remove them. I hope this information will help people with the same problem I had.I am having the same problem. Wen the player starts playing one of these songs the player locks up. I tried this but I never saw the”MTP Device” I do see SanDisk. but clicking on this does not help. I am unable to delete those songs. What program reads all the songs that are on the player so I can delete. I have duplicates and want to delete those.I would not recommend this product. It is a lot of hassle with the freezing up all the time.I have found the answer. Go to my computer and right click the sansa device file. click format and it will completely format the player. You will have to put the songs on that you want because it will get rid of everything, but at least you will have what you want.

Elisabeth on September 17, 2006 9:32 PM

THANK YOU CALEB! 20 songs are finally gone!

griffith on September 18, 2006 1:21 AM

does formatting the mp3 player resolves the deletion of 20 songs??My friend who has a sansa e250(2GB) formatted the player and now its showing only 450 MB of space…doesnt formatting the player need a reinstallation of the software??

Esteban on September 20, 2006 11:04 PM

Yes it does, but take care with the loop of death. Or the Frozen Sandisk logo at startup.I see a lot of comments describing all the issues that I had with my two Sansas C150.I still got mine on that corner, collecting dust. One thing I see is there is no support or firmware, or any comunication about this issues in Sandisk. Nobody say nothing. Complete silence.HEY SANDISK YOU ARE ON A WIKI !

Gui on September 25, 2006 10:15 PM


Esteban on September 26, 2006 6:28 PM

You will have to return it to Sandisk for a replacement, there is no FIX for this model of Sansa.

cloudyday on September 26, 2006 9:50 PM

SANDISK..give us light..WE NEED A FIRMWARE we need to say please?

Nevadadad on September 30, 2006 9:01 PM

I second that (about a firmware upgrade). I’ve had Reo’s, have a Creative Zen Plus and even have a crappy Phillips unit that are all far better and have fewer problems than this Sansa c150 has. And I’ve only had this one for 13 days. The MP3′s suddenly sound like you’re in a tunnel, and are all garbled. Removing the battery doesn’t help at all and Sandisk support is for the birds. Back to a REAL player next week, like the Zen.

Dark Savior on October 1, 2006 1:49 AM

And here i thought my Zen Microphoto sucked. my bro’s c140 started acting up today and then there was no TXT!. Luckily formatting the damn thing fixed it temporarily. It still freezes constantly. Sandisk we can’t urge you enough for some firmware updates!. At least a backup of the old one since it mightve been corrupted

Draco on October 2, 2006 7:33 PM

I’m going to add my 2 cents here having been an owner for a little over a month.Two weeks into ownership, it died. Or so I thought. Many hours reasearching the web, nothing. Would not power on.A week or so latter, hit the button, and there it is (had tried many batteries before this)I usually listen to the radio, but decided to upload some mp3. That was seven hours ago. I plugged into it and it was detected, then uploaded music, then unplugged it. Frozen at the MPT screen.Had to remove the battery. I’m thinking “this is not right” so I call tech. who said you do not have to click on usb and dissconnect in MPT mode, you just remove the cable. I explained that’s what I did, but it’s frozen and I have to pull the battery.Removed the battery while talking to tech, and then it would not power up again. He said to take it back.I now have over 10 hours of my time into this POS!Sandisk needs a good class action suit!

Draco on October 2, 2006 10:35 PM

How to fix a nuked C140.It seems there is a direct correlation between the USB in this device, and whether it will power up REGARDLESS OF BATTERY STATE!So there I was happily playing the new Bob Seger when all of a sudden there was a screetch like the arm on a turntable being shot sideways ( For you younguns, Bob Seger is a long time great artist, and a turntable is what you played his stuff on) but I digress. After the screetch the damn thing was dead again. No display, would not power up. Removing/replacing battery and nothing.I’m thinking I’d like to choke tech support, but a trip to India is expensive.So remembering what got it back the previous time, (and for those of you that get “new USB device found” wizard instead of it recognizing the device when you plug it in, finish out the wizard with out it installing anything (since it can’t find the right thing anyway) go into device manager, and uninstall the yellow ? mark usb device, then unplug the cable and plug it back in.This is one of the methods that has brought it back to life. I’ve also marked the yellow? with dissable then unplug and plug it back in.I’ve taken about an hour to write this while mowing my lawn and putzing with the device. In that hour it has dies 4 times with lockups, powering up and being stuck at the Sandisk screen, and the mp3 that was playing shuddering the audio (sort of like a Max Headroom effect) (for you younguns that was a tv show).Each of those problems resulted in a black, dead, wont power up device. And I’ve been able to bring it back.In closing, this should not have been released to the public. It is totally disfunctional.

Richard on October 3, 2006 1:23 AM

I can’t believe it, I actually succeeded in deleting the 20 songs.Here’s how:1. I plugged in the device to my USB hub. It decided it didn’t want to connect right away. I had a low battery indicated so I replaced the battery. Then I opened the Device Manager (Right click on My Computer, Hardware Tab, Device Manager button)2. I had a yellow question mark shown under the USB Controller section. Right click on the yellow question mark, select update driver to open the Hardware Update Wizard.3. Select the radio button “Yes, this time only” and click Next.4. Select the radio button “Install the software automatically”, Click Next.5. The driver update routine will search connected drives including the Sansa where it will find the driver. NOTE: This MUST be the MTP device driver NOT the USB device driver. When it has located the driver on the Sansa click Next. Then Click Finish.6. The Device Manager screen should now include a section for Windows Portable Devices that includes the Sansa shown as “MTP Device”.WARNING: This took me several iterations because the device kept wanting to install as a USB Device instead of an MTP device. It MUST be installed as a MTP device in order to function with Windows Media Player Synchronization. I finally had to uninstall the USB driverand miraculously (tongue in cheek) the next time I plugged it in it installed as a MTP device.7. The MTP Media Player dialogue box should open prompting for Synchronize with Windows Media Player. (If the Autoplay dialogue box opens then you’ve installed the wrong driver and will probably have to start over.) Select Windows Media Player. Check the “Always” box and click OK. (Alternatively, you could use Windows Explorer to manage the device at this point, your preference.)8. Windows Media Player will open. Click the Sync tab in Media Player. Now on the right side of the screen you will see three folders labeled “music”, “pictures” and “Record”.9. Expand the music folder view and right click on each Artist to delete the 20 songs.10. Now you can also delete the 11 picture files from the pictures folder.Good luck to all.

Earthwormzim on October 4, 2006 7:22 PM

This is a post for anyone who wishes to create playlists on the Sansa c140…A while back I found a website (I cannot recall it right now) that had some detail as to how to get playlists to be sent to the Sansa c140 unit, and although it is kind of crude and counter intuitive, it works.Follow these instructions, and it should work for you (note: I’m currently doing it as I type out the instructions as to make absolutely sure I don’t leave any steps out).1.) Delete all the music on the walkman (which should be located in the “…media/music/” directory). Also, delete the “WMPinfo.xml” file in the “…media/” directory (if there is one).2.) Create a playlist or multiple playlists (.m3u) on Winamp, or some other mp3 playing program.3.) Start-up Windows Media Player. Since you have deleted all the music on the walkman, including the “WMPinfo.xml” file, Windows Media Player will “think” that it is the first time you have connected the walkman.4.) Press the “Set Up Sync” button at the top of the Windows Media Player window. A prompt should appear, asking you if you want to set up your walkman “automatically” or “manually”. Select “Manually”and press “Finish”.5.) To get your custom playlist(s) (the one(s) you just made) to appear in WMP’s list of selectable playlists (you will see this list of selectable playlists in step 7), locate the “.m3u” file(s) you just created. Drag and drop it/them into the main window of Windows Media Player. Press the “Start Sync” button. It will give you the following error: “Error: Windows Media Player cannot synchronize the file. The Player might not support the file type.”This is ok, since the only reason we were doing this was to get your playlist to appear in WMP’s list of playlists. Note: if there is another way of doing this, I don’t know it. I realize that this way is probably not the “right” way of doing it, but by farting around trying to figure it out, I found that this way does, indeed, work.Optional step before step 6: I’ve noticed that WMP tries to convert some files on its own as it transfers them. Why? I do not know. And sometimes, WMP will say that it cannot transfer a given file because the file is not supported, or some crap like that…even if you know for a fact that you are transfering a file that you know is just an mp3. So…to get around this, after completing step 5:a.) In the top of the Windows Media Player window, there is a bar that says “Windows Media Player” with the Windows logo to the left of it. Right click it. Go to “Tools->Options”.b.) Select the tab that says “Devices”. Your Sansa player should be in the list. Highlight it (by clicking on it), and press the “Properties” button.c.) Now, there should be two tabs; one that says “Synchronize” and another that says “Quality”. Click the “Quality” tab, and uncheck the box that says “Convert files as required by the device (recommended)”. A warning will appear asking you if you are sure you want to uncheck the box and you “wish to continue”. Click Yes.d.) Then click on the “OK” button on the “Sansa c140 Properties” window, and “OK” on the Options window. Now…you can proceed to step 6.6.) Now, press the “Set up Sync” again. A window will appear that says “Synchronization Settings” at the top. Check the box that says “Synchronize device automatically”.7.) Once checked, you will have the ability of checking each of the playlists listed in the window that you want to send to your device. Most of them are playlists that are automatically generated by Windows Media Player based upon your listening habits while listening to your music on Windows Media player. The playlist you created earlier will be in the list. Check the box next to it. Make sure there are no other boxes checked…except for the playlist that you want to send. Note: YOU CAN DO THIS FOR AS MANY PLAYLISTS AS YOU WANT.8.) Press the “OK” button and…voila! Your music starts to transfer to your device, from the playlist you generated.When the player is done transferring, even though there will not be any playlist(s) file(s) in the “…Media/Playlists” directory, when you disconnect the player, and you navigate, via the player’s on-screen menu, to “Music -> Playlists”, your playlist(s) will appear beneath the “Go List” that is already on the player.And that is it! As I said in the beginning, I did all of that as I was typing it, and now I have a playlist on my walman called “Misc Metal”.Yay!Enjoy!

Earthwormzim on October 4, 2006 7:27 PM

Oh, by the way…I know the instructions WILL work for the Sansa c140 (since I have a c140, and I do this routine all the time), but…the webpage I read, that I mentioned in the beginning of my post, was NOT for the Sansa c140 specifically, but it worked anyways. So, if you have a c150 or some other model in the 100s line, my instructions may work for your walkman as well.If you have not figured out any other way, you might as well give it a try. What have you got to lose?

Earthwormzim on October 4, 2006 7:41 PM

Hah…just reading over many of the complaints regarding the Sansa players…and I must say, maybe I’m quite the lucky one.My Sansa c140 gives me absolutely no problems at all (execpt that it freezes when I try to mess with the equalizer presets at the same time as listening to music…but this is understandable, being that the device probably does not have that much processing power to allow multi-tasking).But, anywho…I generally love my Sansa c140 (1GB). My brother bought a Creative Zen (nano or micro…which? I can’t remember…I just know that it is a 1GB flash player, and it totally sucks ass). Why? Because, well…first of all, his player does not have the option to play playlists at all…and on top of that…the shuffle program on it totally sucks arse!!!!!So, in comparison…the Sansa c140 blows the Creative (micro, or nano…whatever) 1GB walman away.

Earthwormzim on October 4, 2006 9:07 PM

Another though on playlists…Try to make a couple “general purpose” playlists, so that you can modify the playlists themselves, in Winamp (or whatever program you use). That way, you don’t have to do any of that stuff above any more. Just modify the playlist, save it. Then start Windows Media Player, and press the “Start Sinc” button.

Earthwormzim on October 4, 2006 11:50 PM

Correction: Another *thought* on playlists…

Dr. Selvan on October 8, 2006 12:00 AM

I bought a SanDisk C140 MP3 flash player and have been unable to use it. My display screen stays frozen with the SanDisk Logo on power up and all buttons get invalidated.Please help with any solutions to fix this problem.If there are any service centers in Chennai, TamilNadu India, please let me know and I will try to contact them for help.

Lee on October 8, 2006 3:42 PM

I am on my 4th c140. The first one the FM tuner had the buzz and had it replaced. The next three the battery life last 4 hours listing to FM radio on average volume. The battery is a 1.5 volt AAA and when it drops below 1.2 volts it turns off.Has anyone had this problem?

Esteban on October 8, 2006 11:43 PM

I have the Sandisk Logo boot screen frozen as I told a few weeks ago.Please confirm this procedure:1. Remove USB Cable, put Battery.2. Press Low Volume Button + Option + Power3. Enter the Production Test4. Do test 1, and 2. Power is off after each test.5. Plug in cable and see if your sansa starts up.Mine started up but I tried to format but the disk was ureadable (windows said that)

paul on October 15, 2006 5:58 PM

HELP!!!Anybody knows how to activate FM-tuner in European version of SanDisk Sansa C140 ? Best regards and thank you for help!!!I need an american firmware for sansa series c100

gian marco on October 16, 2006 4:08 PM

my name is gian marco and i come from da italy.i have a prioblem because the volume in the scandisk c140 is very very low , i know who there are a combination of keys for unlock the limitation of volume , please help me! because this volume is very low .thanks

romeo on October 16, 2006 11:37 PM

i also got a c140 and just after a week of using it, mine’s fucked. after transferring some songs and playing it, eventually it ran out of batt so i replaced it with another one and after that i got this endless beeping sound instead of my songs. i need help here guys…

lindsay on October 17, 2006 9:22 PM

Oh man, this mp3 sucks if you ask me! I got it 3 months ago and 2 weeks ago it started to freeze. Whenever it freeze’s you cannot turn it offf and it makes a ringing noise. JUST MY LUCK! , i lost the bill, there goes $120 bucks THANKS ALOT. Mine was a Sandisk sansa c100 mp3.

Lindsay on October 17, 2006 9:24 PM

anyone have an idea as to how i can get this problem resolved?please help

Esteban on October 17, 2006 10:49 PM

Every one, there is one Post on my Site of a person who has found a Firmware update to Sansa C140 and C150, but sadly it is for an older version I have. My Sansa Has FW: 2.0.007A. I Guess the A is for America, because my sansa has radio tunner. Please try the link and any help will be apreciated.

MariuszSw on October 18, 2006 10:05 AM

I foun this firmware, but i didn’t try it. If you have firmware 2.0.007A pleas e send it to

james on October 18, 2006 4:20 PM

when i download the disk that came with my sansa mp3 player i tranfered the songs from my windows Xp media player to the mp3 player, now when i try to open the media player on my computer it says ” media player not installed properly” wtf??? anyone have this kind of problem

Lauren J on October 22, 2006 1:04 PM

I’ve read a lot of complaints about this player, and I was wondering if anyone knew whether or not the new sansa c200 series was a better buy. I don’t want to waste money on it if it’s going to turn out to be a piece of crap like this series seems to be…Can anyone help? Or find a [legitimate!] review of the sansa c200 series? Any help is appreciated. Thanks.

protocolid on October 24, 2006 2:21 AM

Great reviews, Only draw back is that its so hard to find the USB cable for Sansa c150. Does anyone know where to get the proprietary cable for Sansa c150???-Thanks

Ahmet on October 24, 2006 11:02 AM

its a fucking device…how could i pay this machine to 100$ in turkey…a say only one thing : dont buy thşs fuckşng device…

1q2w3e on October 25, 2006 8:40 PM

I’ve taken time to sort some of the filesI copied to my Sansa into folders.Is there any way to make the Sansa show me the folders? If not, why not. Very dissapointed with this issue.

batu han on October 26, 2006 10:25 AM

i need an american firmware too. As soon as possible pls help…there are lost of posts thats writen “i need american firmware” but no one helps. just shit!!!

Zak K on October 26, 2006 1:30 PM

OK guys, after odering my Sandisk Sansa C140, I came across your reviews and was somewhat disapointed. Anyways so I e-mail Sandisk asking them to confirm they have found a solution to the mp3 player locking up – here is their reply it may help some of you.”Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line.We do apologize for any kind inconvenience this issue is causing you.For verification, does your computer have Windows XP as its operating system?If ever that problem occurs on your Sansa c140, please refer to the following:If your Sansa c140 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer.Let’s try to format the Sansa c140 player.Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding.To format the Sansa c140 on your PC, let us connect the Sansa c140 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to “My Computer”, single right click on the “Removable Disk” associated with your Sansa c140, and select “Format”. On Windows 2000 and Windows XP, let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click “Start”. This will erase all data off the Sansa c140 and correct errors on it, which should make the Sansa c140 usable again.We also recommend formatting the Sansa c140 another way. Please be advised that formatting will erase all data.Please right click on “My Computer” and select “Manage”. When “Computer Management” comes up, please click on “Disk Management” on the left hand side. After clicking on “Disk Management” you should now have a list of drives in the right side panel. On the right, look for the Sansa c140, it may show up as Disk 1, 2, 3… “Removable Disk”. Right click on the larger “Volume” rectangular icon to the right of the Removable disk and select “Format” choosing FAT32. If you do not have the format option, please select “New Partition” and just keep clicking next through the Wizard that appears.After formatting the Sansa c140, please do try your Sansa c140.If formatting in your computer is not possible, please do try the process again on another Windows XP computer.NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.For registry and warranty purposes, please provide information on the following. The information needed are; a viable telephone number, the original Date of Purchase, the original Place of Purchase, the product serial number (located inside the battery compartment), the model number (should start with SD) and the physical address. No P.O. Boxes, please.Should you have any further assistance, inquiries or concerns, please do not hesitate to reply to this e-mail.Best regards,Vykmon G.SanDisk Technical Support”

Uche on October 29, 2006 10:11 PM

I’m having a major problem with my Sansa c140 player. It does not start up at all now. I hold on the menu button to turn it on and it comes on but the screen is stuck on the SanDisk screen. It doesn’t show my songs or anything. Can anyone help me in my situation?

sean-o on November 2, 2006 10:04 PM

Thanks Vykmon! I’ve had my C150 since April (7 wonderful months) and I got a white screen freeze-up whenever I loaded it. I used your method and now it’s working gorgeously again. This is the only problem I’ve had with the player (other than the built-in ones like no bookmarking/playlist support/crappy FM recording) and for a pretty inexpensive 2 gig flash player that runs on AAA batteries (which constitute a list of requirements more difficult than one might think) I’ve been quite pleased with it. I might go for a different player in the near future, but only because I’d like video and bigger drivespace… For now, the C150 is still my perfect jogging partner…

Charlie on November 3, 2006 5:04 PM

i got the Sansa c200 mp3 and its alritejust tht after i record something and want 2 send it 2 my computeri plug it in 2 my computer and check out the RECORD file and it says nothin is theretell me please what do i do 2 make them appear

Charlie on November 3, 2006 5:06 PM

i got the Sansa c200 mp3 and its alritejust tht after i record something and want 2 send it 2 my computeri plug it in 2 my computer and check out the RECORD file and it says nothin is theretell me please what do i do 2 make them appear?

chen on November 4, 2006 1:38 AM

HELP ME! My sansa mp3 player froze on the sansa disk logo! how do i solve this promblem

romeo on November 4, 2006 2:32 AM

does downloading the firmware help with the lock ups? i’m getting a bit confused.

Ana on November 7, 2006 1:33 PM

Help!Just got the C140 and XP won’t recognize it. No Sansa folder appears under my computer, WMP says there is no player but when I plug it, there is a pop-up that gives me the option to choose WMP, Rhapsody or Sansa; or do nothing. When I choose any, nothing happens. It’s in MTP mode. It does power up and I can listen to the 20 songs.ThanksAna

Nelson on November 8, 2006 9:56 AM

Ana, try to install WMP11. I had the same problem and it worked for me

skyler on November 10, 2006 5:18 PM

My sandisk c200 mp3 is reseting over night and all the song are gone. So i put the songs back on but the keep getting reseted why is this?

bilf on November 16, 2006 10:52 PM

6 months C150 loop of death. Passed mfg tests OK. No reset, no windows presence, no good.

clement on November 19, 2006 7:29 AM

my c140 sandisk mp3 player has frozen and i dont know how to restart me out.

Esteban on November 19, 2006 5:59 PM


me on November 20, 2006 11:58 AM

I had the problem with my sandisk not turning on, but I was able to fix mine. This is from tech support: Remove the battery for 5 min, after this time is up, hold the power button for 10 sec. Hook the sandisk to your computer without the batter. Regardless of the result, remove it and put a ‘new battery’ in. It should work now.This problem can be related to a dead batter, which causes one of capacitors to disregard the battery change. Therefore, the power-cycle above is needed to get it to work again.

kh2u on November 26, 2006 8:54 PM

i had the SanDisk Sansa c100 at one point but it was to big and sometimes it would freeze deleted all my songs so i had to format.There really weak and would break easily mine i just got in the firstto days i noticed some crack on the side and the screen gets really scratched easily like the ipod nano. The best mp3 would be worth buy is the Samsung YP-Z5 or Creative Zenv(both better than the nano)

bob johnson on November 27, 2006 2:42 AM


Cait on November 28, 2006 9:29 PM

My SanDisk e270 is frozen, but the volume wheel thing is lit up. All I have is a black screen! How can I fix it?

HELP ME PLEASE on December 1, 2006 4:28 PM

umm my sandisk sansa m240 froze on the logo and i want to know a way to fix it without getting a new one. plus my friend has the same on but it is older ( bought in last dec) and nothing happened. HELP!!!!!!

pepe on December 1, 2006 6:32 PM

if anybody knows how to dismantle a sansa c140 for repairing the earphone connector, please write ro my mail adress, p_nieto30@yahoo.comI still hear the sound by the both channels, but the sound is mono.thanks

Bob on December 3, 2006 6:33 PM

My only complaint for the C140 is it’s gutless.. NOT LOUD ENOUGH.I’ve tried several others, Sony, Creative and Emerson POC… and theyall go much louder and clearer. Four new sets of headphones tried.. butit’s pretty lame if you like Rock your ears off. If you listen to classical or talks… it’s fine.Oh ya, the recording funtion is a joke! So useless they might as well have forgot it all together!

OF DYING HELP on December 8, 2006 6:49 PM

Hey. I’ve read a lot of these complaints recently. I bought Sansa100 (140 1 GB One) about 3 months ago and I can’t even turn it on now!!1 It was woring perfectly fine two days ago and now the screen won’t even appear (The Sandisk reappearing onto the screen) Can someone tell me what to do? I’ve already called Tech Supprt and the person wasn’t quite as good hlp as I thought and now it seemed defected to me. Can someone please email me about what to do? Please and Very Much Thank You.

Joe on December 9, 2006 11:51 AM

Bob, there is a place in the settings which allows you to increae the max volume for the device. It increases it by about 25% I think. It makes a BIG difference.

Branko on December 11, 2006 1:57 PM

Can you tell, please steb by stet, hoe to increase max volume for the device? Please. How can I unlock volume limit???E mail: bcvokic@sezampro.yu

Branko on December 11, 2006 1:58 PM

Can you tell, please, step by step, how to increase max volume for the device Sansa c150? Please. How can I unlock volume limit???E mail: bcvokic@sezampro.yu

wade on December 11, 2006 8:30 PM

does anyboby know how to remove the sample mp3′s that came with the sandisk c150 unit??

branko on December 12, 2006 12:40 AM

to remove mp3′s that came with sansa c150 you simply need to go on USB settings, set MSC mode and in My computer format sansa c150. that is it.

charlot on December 18, 2006 6:24 PM

HI IVE SEEN ALOT OF THEWINDOWS XP CANNOT DETECT THE NEW HARDWARE OF SANSAand they were unanswered..i have this problem too!! can someone help me pls!!In MTP mode it says i need to install new hardware for it to read. before it worked fine until now..In MSC Mode it works but i cant put music on.I TRIED UPDATING FIRMWARE BUT OMFG!!! IT DELETED ALL MY SONGS THAT I ONLY HAD ON PLAYER NOT MY COMP>> OMFG SO PISSEDSomeone pls help or email me at

charlot on December 18, 2006 6:26 PM

anyone here? sigh.. im so sad im ive been stressing alot..

poowinn on December 20, 2006 6:09 AM

Install WMP11. XP will detect the hardware. I used to have the same problem but now it works fine.

Alex on December 25, 2006 1:04 PM

does anyone know how I can restore photos that i had transferred to my sansa c140 player?I have been unsuccessful in restoring them on my laptop (using a restore program – but I suspect they have been overwritten) but i have not put any new pics on the player and hope that i can recover them there.Thanks.

mom on December 25, 2006 3:30 PM

This is crazy! What a Christmas! The c150 froze within one hour after down loading songs. It’s on the “Sandisk” screen. Has anyone ever un-froze this MP3 Player?

bw on December 25, 2006 7:44 PM

I got a C140 today for an xmas gift. I like it, holds plenty of files, sound quality is okay, nice EQ, and volume seems a little louder than my friends Ipod Shuffle. Proprietary cable is a minus, but hey, it was included free!I did set the USB to MSC mode, and reformat as FAT32. Just drag and drop MP3, WMA, or JPG files, no software installation necessary.M3U playlists work fine, the playlist doesn’t even have to be in the same folder. The firmware is 1.0.003A I did not try the firmware patch above, because I don’t have a way to backup current version.I have noticed that with WMA files and a couple of playlists loaded the update DB screen takes a little longer now after the USB is disconnected. The player is loaded with 130 megs free, operates fine, I am keeping my fingers crossed and I appreciate all the bug reports and suggestions.Good Luck everybody!!

Scott on December 25, 2006 9:21 PM

I received a Sandisk Sansa C140 (1Gig) and within an hour of turning it on and connecting it to my computer, the MP3 player, WITH NEW batteries, displays the same message over and over whenever I put a new battery in it: “Low Batt”, and then shuts off. I attempted to remove the battery, wait, and then put it back in and the same thing happens every time. I have formatted the MP3 player with the FAT32 file system, and still no luck. I understand that there are no firmware upgrades for this device, but is there any way at ALL to reset this damn thing? Help would be greatly appreciated in reference to the “Low Batt” problem.p.s. – I am using brand new Energizer e2 Titanium AAA batteries that do not have an expiration date until Jan/2012

Laura on December 26, 2006 12:15 AM

Help me my sandisk won’t turn on. the volume ring it light but nothing else. my screen is black and when i plug it in it says that it is new software although there is about 2oo songs on it. Is there a way to restart? please help!

ty on December 26, 2006 12:18 AM

I was listening to one of my songs, and all of a sudden the c200 sansa freezes. I pressed all of the buttons, held them,even the off button, but it wont do nothing or turn off. I just got it brand new, and now im mad. Somebody help me!

Angela on December 26, 2006 8:16 AM

I got a Sansa 140 for Christmas but XP won’t recognize the device. I tried upgrading to WMP11 but still have the same problem. I know the USB connection is working because I usually have the USB connector from my camera plugged into the same connection and it works fine. Does anyone have any other suggestions? When I check Device Manager, it says the drivers for this device are not installed. Help?

Ashley on December 26, 2006 7:16 PM

Hi, I jsut recived this for christmas. im not to do i delete the songs and pictures?PLEASE EMAIL AN D TELL MEsweet.x.intoxication@hotmail.comi deleted songs now my others wont come off and im mad.i need them and the puictures gone.. how do i do it!

bw on December 26, 2006 7:39 PM

Turn on the player, press menu button, scroll down to settings, scroll down to USB, select MSC.Plug in the USB cable, now you should find Sansa player in ‘My Computer’ you can right click the player and Format as Fat 32 drive to get rid of ALL music and pictures.Unplug USB, turn off and restart the player, plug the USB in again.Open the Sansa window in ‘My Computer’ and just drag and drop your MP3 or WMA or JPG files into the player. Works great!To create playlists, add songs on player to Windows Media Player now playing and save playlist as type M3U on the player.

Linz on December 26, 2006 11:21 PM

Ok, i got my player yesterday for christmas and it worked just fine. the today during one of my songs, it just froze!!! i pushed every button but nothing would work. so i removed the battery and tried again, but it wouldnt come back on!! then i plugged it in to my computer and the connecting screen thingy came on!?!? so now im confused, how come it comes on when its plugged into my computer, but when i unplug it it stays on the black screen???

bw on December 27, 2006 9:57 PM

Wow! I sent an email to and received a reply about my Sansa C140 in LESS THAN 24 HOURS. They do not recommend any firmware updates for this device, it seems most issues can be resolved by removing battery, plug in USB connection, or formatting.The player is awesome, I am totally happy I got this player instead of the Ipod Shuffle. The FREE Battery lasted two days, I have been jamming LOUD and rocking HARD.Life is so much better with MP3!!!

William on December 28, 2006 11:59 PM

I just got my sansa c200 and i dont know how to put music.Please help me

jh on December 29, 2006 8:16 PM

does anyone know any websites that could help me with my problem?my problem is the one right above this one

Gary B on December 29, 2006 9:06 PM

My kids both have Sansa m240. They both work great. They have had them since June 2006. On one of them although, my computer cannot recognize 500 megs of songs. I filled it half way with songs from my computer, and my son took it over to his friend’s place and filled it the rest of the way with songs from his friends computer. Now we want to wipe it clean and put all new songs on it. I can find and wipe out all the songs installed by my computer, but we cannot list and view the songs put on by the other computer. We then took it over to the other computer to try and delete the songs over there. That computer won’t recognize the songs either even though it was the one that installed them. Many of the messages here say to format the device, ( and I truly don’t care about loosing any of the music on it as I have access to it all) but I’m nervous about wiping the operating files off the device. Will this happen / for sure not?

Gary B on December 29, 2006 9:25 PM

In adition to Gary B above:The device shows and plays 110 songs, but the computer does not recognize these. In a different part of this forum, a guy posted that his m130 crashed after formatting it. Any thoughts?

Gary B on December 29, 2006 9:31 PM

In double addition to above:I’m gonna be typing all night at this rate…The Sansa that crashed after formatting was a m230. I mistakenly said it was a m130.

jm on December 30, 2006 1:10 AM

my e260 is froze it wont shut off what do i do

Lord Wolfz on December 30, 2006 11:23 PM

for the sans c150to delete the 20 songsoption : usbauto-detection ”on”connect on computermtp : do nothinggo on your ”my computer”click on ”scan disk sansa c150”delete all file in the ”Music” file

FreeLancer on January 1, 2007 7:41 PM

Merry Christmas and Happy New Year!Can somebody send me firmware for Sansa c150 (version 2.0.007A) via e-mail????Please, I need it!!!Best regards,FreeLancer.e-mail:

Arthur on January 3, 2007 6:29 PM

To increase volume:- hit “menu” button- scroll to “Settings” and hit “>>|” button- scroll to “Volume” and hit “>>|” button- scroll down to “High” and hit “>>|” buttonThis will increase the volume limit by about 25% or so. It will not immediately increase the volume, but you can now increase the volume further using the normal volume Up button.

Gary B on January 4, 2007 8:21 AM

My kids both have Sansa m240. They both work great. They have had them since June 2006. On one of them although, my computer cannot recognize about 500 megs of songs. I filled it half way with songs from my computer, and my son took it over to his friend’s place and filled it the rest of the way with songs from his friends computer. Now we want to wipe it clean and put all new songs on it. I can find and wipe out all the songs installed by my computer, but we cannot list and view the songs put on by the other computer. We then took it over to the other computer to try and delete the songs over there. That computer won’t recognize the songs either even though it was the one that installed them. Many of the messages here say to format the device, ( and I truly don’t care about loosing any of the music because thats what I want to do and have access to it all anyway) but I’m nervous about wiping the operating files off the device. Will this happen / for sure not? The player shows that there are 110 songs on it, and it plays these songs, but we want them gone. The computer can’t find these songs to delete them. In a different part of this forum, a guy posted that his m230 crashed after formatting it. Any thoughts?

Jake on January 5, 2007 3:10 PM

I got the Sansa c140 10 days ago for christmas and I’ve all ready had it replaced. The same thing happened with the “SanDisk” logo locked. What can I do to prevent this with my new player?

Stew on January 6, 2007 5:07 AM

Yep, the reports are true about the sansa m240 and m200 pink versions. The bios on the device has a problem when using windows media player or any other device when uploading files.(during the updating process,while the device is plugged in for more than 10-15minutes. The news is all over the internet. Everyone went to best buy and circuit city during the holidays to take advantage of the black friday christamas sales. The m240 was selling on average for 40.00 usd. Now, after christmas day, people all over the net are complaing about the device. Most of whom which don’t understand the different modes used in uploading and updating the device. The bombs are dropping on this device because of its inability to help the young and old from having a friendly user interface. Without common knowledge of software and user agents, people tend to rely on stupidity and false pride when dealing with these devices. Like the teenager that talks about new notebooks and pc’s or even macs. They almost confuse themselves, but to their grandparents and their hippie children, it almost sounds genious. LOLTake care guys,,

nadia on January 7, 2007 7:41 PM

hey I purchased a sansa c100 1GB on december 27th,2006 and now when i want to copy files into it it say this: “cannot copy or creat file” does anybody knows what that means and why this happens? please i need help on how to solve this and how to fix this damn thing.

ANDREA ALVARADO on January 8, 2007 8:20 PM


Saifur on January 9, 2007 2:29 PM

I have corrupter software/firmware of my SANDISK c150, any one can give me the software or how can I solve the corrupted software for my player??

IFI on January 11, 2007 9:06 AM

My Sansa c150 has been working fine for the last 9 months or so. Now all of a sudden, the frequencies in the sound are all messed up. I can’t hear the voices, but can hear most of the rest of the music. It’s the same problem on most of my songs. Tried several headphones, resetting the equalizer, resetting the whole system. Don’t know what’s wrong.Could it possibly be the headphone jack area needs cleaning?Anybody else have this problem?

sara on January 11, 2007 9:14 PM

i got the sansa 150 but it freezs and i cant get it not to freez can someone help me

Mark on January 12, 2007 1:24 PM

Well this may help, not everyone, but some at least. I reinstalled Windows and when I hooked back up my C150 it showed as a removable disk, and was inaccessible to the music. The way I fixed it was to upgrade to Windows Media Player 11. After I installed it I now have the C150 showing as an audio device and can add and remove music just like normal. If you have the player showing like this, just double click on it then on the TCNANDO icon to open that up. There will be multiple folders, to add songs to your player you can just drag and drop them by the song, or by the folder onto the Music folder. To remove songs just open the music folder, right click on what you need to remove and hit delete. It’s that easy. Have had it for 8 months, hoping it doesn’t freeze like others. If it does I will post what I did. Trust me, Sandisk doesn’t want to deal with me if this happens :)

Saifur on January 14, 2007 5:54 AM

I cannot my Sandisk c150, when I goes to format it , then windows format 99% and then says unable to format, now its files system is RAW, and now not playing songs or (player)function, how can I format it ???

Court on January 18, 2007 12:40 AM

Des anyone kno what could possibly be wrong with my mp3 player if it continuously says, start update browser DB ….Please syn your device to listen to tracks:?:?:?:?:??:?

Summary on January 22, 2007 2:06 AM

A summary of c100 facts and solutions (though not to all problems):- Those who have a frozen player should read the post above by Zak K on October 26, 2006 1:30 PM.- There is no support info or downloads for the c140/c150 at Sandisk. But it seems that their tech support offer good help. Call them.- Be aware that the c140/c150 can be in one of two modes, MTP or MSC, and they behave very differently in each mode. Many people describe problems or post solutions without specifying the mode their device is in. This is not helpful. (The mode is set via Settings->USB and can be “Auto Detect” ot “MSC”. Pick the former for MTP). Pick one mode and stay with it if possible when you listen to music. But if you pick MTP, you must switch to MSC mode to use the player as a flash drive.- People who have problems seeing some of the music they have loaded may have switched the mode of the player from MTP to MSC or vice versa.- The User Guide is useless in describing the modes and the different ways of using the player.- In both MSC and MTP (Auto Detect) modes, you can drag music files and folders to the device from Explorer (in Windows). (In MSC mode, use the top-level folder. In AutoDetect/MTP, put the music in the MUSIC folder). You can then browse by Genre / Artist / Album — but NOT by folder name, as was possible in earlier Sandisk and other music players. Folder browsing seems to be gone for good as all manufacturers try to imitated the iPod. Playlists can be used in both modes — but in very different ways (see below).- Playlists in MSC mode: These seem to work only if all the songs are in the top-level device folder (not in subfolders). To build a playlist: After transfering the music to the top-level folder of the player (you must do this yourself), start WMP, create a new playlist, and drag into it songs from an Explorer Window which is open ON THE PLAYER’s top folder — NOT on your hard drive. Then save the playlist from WMP directly into the player’s top folder giving it any name BUT MAKING SURE TO SELECT file type as “m3u”. This works. (If there are other methods I’m not aware of them).- Playlists in AutoDetect/MTP mode: This works much better, even with music that is in subfolders. In fact, if you will only be using playlists (and will not be browsing albums / artists etc.), with this method you never need to explicitly copy any music to the player — this happens automatically when the playlists are “synced”. Method:(1)Open WMP, select the “Now Playing” tab, and create a new playlist (down-arrow next to “Now Playing List”). If your music is in WMP’s library, at this point you can switch to the Library tab. Drag and drop songs (or whole folders) from the WMP Library or from an Explorer window into the playlist’s area (RHS of WMP window). When done, save the playlist (click on “New Playlist” at top right, then “Save As”.) Accept the default playlist file type “wpl” — unlike in MSC mode (see above). And put the playlist in the default place, “My Playlists” — NOT ON THE PLAYER as with MSC.(2) Now plug in your player (if it’s not already plugged in) after making sure it is in Auto-Detect (MTP) mode. Next, click the WMP “Sync” tab and then “Set up Sync” / “Sync Settings”. This will display a list of all playlists in WMP. Make sure to check only the one(s) you want to have on your player, and uncheck all others. Then click OK at the bottom, and WMP starts installing and syncing your playlists. Wait until “Syncing Complete” appears at the top left. This is it. Now you can remove your player — it should have both the playlists and the music installed on it, and everything is visible from its “Music” menu. Wait until the player finishes post-processing after the removal.You can edit existing playlists in WMP — just repeat from step (1) above, only instead of creating a new playlist open an existing one and change it contents.In WMP, you can actually set the order of the songs in the playlist — and you can change that order by dragging them up or down.- To avoid corrupting the filesystem on your player (which could account for some frozen devices): Do not remove it in the middle of a transfer operation; If it is in MSC mode, remove it “safely” by first clicking the safe removal icon in the system tray and waiting until it tells you you can remove; do not try to use or power down the player after removing it until its post-partem processing is complete (messages on the device tell you what is happening). And, do not try to plug it into the computer if the battery is low — because it could then run out of power while restructuring its database immediately after removal.Being careful about power and plugging/unplugging and using AutoDetect/MTP mode with WMP makes this a good player to use.

Summary on January 22, 2007 2:19 AM

Two edits on the above post:When creating an MTP mode playlist:1. You can start in the Library tab of WMP — no need to start in “Now Playing” and switch.2. After clicking “Set up Sync”, in the playlist window that comes up make sure that “Synchronize device automatically” is checked.

Brice on January 22, 2007 8:09 PM

Does anyone have the extremely slow sync problems with c140 and wmp11. I have a hi speed usb and the music files transfer super fast, but there is a very long waiting period in between the transfers. Even if I only transfer 1 or two files. Anyone know how to fix this? Thanks.

Brice on January 22, 2007 8:25 PM

Also, I have that “music to go” subscription with URGE that was installed when I upgraded to wmp11. Do I have to use wmp11 since I get my music subscription from URGE? If so I might have to cancel it if it takes 10 minutes to sync just two songs. Thanks again.

Summary on January 23, 2007 2:12 AM

Brice, I would try these steps to troubleshoot the delays between transfers:1) If available, try it on another computer and see if you get the same delays.2) If you are connecting to a USB hub, try plugging in directly to the computer instead and see if that makes a difference. (All USB ports are not equal).3) Re-format the Sansa and download all music from scratch.4) If none of the above steps help, call Sandisk tech support.

Sansa Mseries Better than the rest on January 25, 2007 9:02 PM

Hey Guys, I was a sucker and bought the sansa c150 player. Just like all of you, it has frozen up and has not worked since. I thought the Sansa C series would be better than the “m” series that cam before it. NOT!!!! Buy a sansa M140 1GB. Perfect MP3 player. GReat sound…does not freeze up. Sansa messed up the mp3 players but they did put out a great one in the M series.

Sansa on January 25, 2007 9:04 PM

Sorry, that is the M240 player not M140

Ian Lennerton on January 27, 2007 1:26 PM

I bought a m240 at Costco and my Windows 2000 does not recognize it at all in either mode( MSC or MTP ), in My Computer or Windows Explorer.Any ideas would be gratefully accepted.ThanksIan

joe on January 27, 2007 8:59 PM

Please do not get the Sandisk.

Richie on January 28, 2007 2:03 AM

I got the Sansa C140 at a great price. It has crashed only once since purchasing it. The FM radio works rather good. The voice recording is good but it saves it as WAV files instead of MP3′s so it will eat up a lot of space. The propietary cable means i have to carry the cable wherever i go. The downside to this player is:1) You cannot navigate to a point in say a 2 hr podcast. The fast forward only moves a few seconds at a time, so this is very frustrating. There are no bookmarks also.2) You can create folders of mp3′s but you cannot access them from the C140. You only see the ID3 tags. This makes finding mp3′s out of a few hundred a nightmare.I think i should have bought the ipod nano. The player is nice for the price and for the unsophisticated user.

who cares on January 29, 2007 4:04 PM

The sansa c100 sucks dick

Marco on January 30, 2007 2:17 PM

Brice,I have the same problem with my SanDisk C140 player. WMP 11 syncs songs with the player at normal USB speed, but there is a delay (up to five minutes) between songs that do not belong to the same album. This makes syncing a nightmare.I implemented Summary’s suggestions, without success. The problem seems to lie somewhere else, since I recently upgraded my PC (everything is new, including my Windows XP installation).

Erin on February 3, 2007 11:06 PM

This may sound stupid of me, but I’ve read the directions through about a million times and I still do not know how to delete music or photos from the mp3 player. Could someone offer me some help please?Much appreciated,Erin

Jeremybernhardt on February 4, 2007 4:22 PM

I have found a updater for the sansa c140/c150The firmware will still register as 1.0.005A but it will have thesame features 2.0.007A firmware.unfoutunatly i forgot the web adress and the file is too big to attach. email me at [EMAIL=""][/EMAIL] and ill send it to you

Jeremybernhardt on February 4, 2007 4:25 PM

Ihave an idea for audiobooks. why not seperate the into 10minute sections using editing software??

Mike on February 7, 2007 8:37 PM

i dont know cause i have a sansa m240 and it freezes every once and a while and at one point it just freezes at the sandisk Logo. And thsi is the third one that has done it. I was thinking one of my files was destroying it. But i read alot of these c 140 150 stuff and it looks the same. Im never buying a sandisk again. And telling my friends its not a good idea to buy one. If it never froze i would recommend it over and ipod or anything. (M 240) But im pretty sure 90% of them end up freezing. Ive had 3 freeze permanently i tried removing the battery plugging it in to computer with and without battery. I tried 10 different kinds of batteries. It just sits at the logo when you turn it on. My longest one lasted 2 weeks before it started this freezing thing.

Steve R on February 10, 2007 12:25 PM

My C140 has no problems other than the spelling mistakes in the menus but its gutless like somebody said. The Samsung YP-U2J series are much better sounding. I would like to see some different firmwares available for the C140 maybe one that disables the voice recorder and improves the equalizer or something.

Brice on February 21, 2007 4:11 PM

Marco,Well I figured out a way to help with the transfer problem. I switched over to Napster to go and tried to sync through that, but I still had the same problem. So I downloaded the free version of Real Player from and used it to transfer the songs. Bingo. It worked like a charm. It only takes seconds between transfers instead of many minutes. I don’t know if you have to do it this way, but this is how it works for me. I plug in my c140 to the desktop computer, then open Napster, then open Real Player. Next I will go into Real Player and search for media on my computer. Go to “File” then in the drop down menu select “Scan disk for media” Then you select where your music is and click next. Then you should see a “step 2″ box. It asks what type of media do you want to look for. I unchecked everything but mp3 because that was all I needed. Then you click “next” and it will look for them and put them in your “Real Player Library”. Next I clicked on the “Burn/Trasfer” tab and then clicked on the burn/transfer home drop down menu and there was the good old c140. Click on that and then drag the files from the “real player library” from the left panel over to the right panel and it will transfer them with no 5 min. delay just small little seconds. I hope this helps you because I know how frustrating that is.However, now that I finally got the transfer problem solved, now my c140 is on the blitz. I was lucky not to have the same problems alot of people here had, but my luck ran out. I was listening to my c140 when I think the battery ran out. The next day when I put a new battery in and powered it up I got a message saying “No Space For DB Please Delete More Than 4.0 MB” What in the world is that?! Then the next screen asks what language I want to use. I pick English and then the next screen says I have no songs, when I did have 130 of them. And when I turn it off and then back on, I get the same error message and I have to pick the language again. I still had a couple of hundred MB left of free space. When I go to the system info it says that my capacity is 973 Mb and that only have 121 MB free. But I have no songs or pics on there. So then I scrolled down and under total songs it had a crazy number: 541427 and it kept going on until the edge of the screen cut it off. The audiobooks and recordings also had crazy numbers. Not the same as the total songs, but just as long. I tried to use the “reset all” but when I clicked on yes, there was no save option and it just took me back to the settings menu. Is there a way I can reformat? Any help would be great.

Frances on February 22, 2007 11:15 PM

I have some FM recordings saved on my sansa that won’t copy back to PC and now when I play them back on the sansa it has multiple duplicate files! Has anyone had this problem and solved it? I have a recording saved I don’t want to lose.

v on February 26, 2007 1:44 PM

how can i increase volume limit on sansa 150 c?here was already that question but no

Tuna on February 28, 2007 5:13 PM

Everything was fine in day 1. In day 2, computers at my school were able to detect my c140 but it had problems, I couldn’t access folders. Then I got home, my own PC couldn’t recognize it either and on top of that it freezed at the end of a song. It doesn’t even have a firmware upgrade. I tried restarting and other methods, didn’t work. I’m gonna return it tomorrow. I’ve googled over 2 hours and all I see is frustrated buyers. Stay away from sandisk mp3 players.

Wally on March 3, 2007 1:08 PM

Purchased a 2GB C200 less than a month ago. It is already locked in the loop of death (Sansa logo or if you have the hold button on when you power it up it will display the logo, then a picture of a lock and then power off with no way to power it back on without removing the battery). Pretty clear that Sansa’s problems aren’t limited to the C140 series.

Katie on March 3, 2007 8:36 PM

Help! Bitte! Por Favor! I don’t know what the French word for please is but please to anybody who might be able to help meI got the SanDisk c100 for Christmas and it’s been working fine for the most part. Today I was listening to a song and I pressed the skip forward button. It froze up, so I changed the battery, and yes it was a new one I put in. I turn it on and when I press play for music it tells me plz sync your device to listen tracks. Anybody out there who can translate that, I would really appreciate itThank you, Danke, Gracias, Merci!

Birdi on March 4, 2007 7:00 PM

how do i buy the cable for the sansa c150? Mine was lost in a move. I have no problems wiht the player just need to purchase this so that I can add more.

BRICE on March 5, 2007 12:05 PM

Has anyone purchased one of the e200 players. If so, are they having the same problem as the c100′s. I want to get a player with video ability, but there is no way I’m gonna throw away over 100 dollars if the e200′s lock up or go crazy. Any input would be great. Thanks.

Don on March 6, 2007 12:36 PM

When these players are in the FM radio mode, will they display song title/artist information for stations with Radio Data System?

matias on March 7, 2007 11:00 PM

i have a great problem, My sansa when i turn on. This display a song but when i touch the keys that not response and i dont turn off it.Another thing when y put in a usb port. Windows dont detected it.What i have to repair it?Excuse me my english…

spiderboy on March 9, 2007 8:22 AM

Sansa C150 Mp3 Player, the biggest fake ever made. I had the same problem, does not starts.

poor guy on March 10, 2007 4:57 PM

mine brokeit frozefix it

morgie on March 13, 2007 5:21 PM

do u no how to listen to my m240 on the computer on like windows media or somethin

morgie on March 13, 2007 5:22 PM

i need help help me

Tom on March 17, 2007 9:59 PM

Our c150 wokred fine for about 6 months, then something happened and we have been in the “plz update tracks” problem too. At the same time my m230 acted screwy, but there was support info on I followed the advice, and teh m230 started to work, but now my computer will not even detect the c150. Sandisk gave me a list to do, but none of it works since the device is not detected (and now it will not even turn on).

atkn on March 24, 2007 4:24 PM


jhon on March 29, 2007 8:40 AM

can anyone tell me how to delete a file on sansa c150???????? pleaseyou can e mail me to my address……..

jhon on March 29, 2007 8:49 AM

ohh man please some one answer me…………….

johnny on March 30, 2007 4:10 PM


CYCLONE2933 on April 1, 2007 4:58 PM

Got my c140 today @ Big Lots for 39 Bucks. Not bad for the price and I hope that I do not have any problems with it. I managed to delete the music and photos thanks to all of your replies. I also HATE the propietary USB cable.

AHFile on April 3, 2007 5:38 PM

I upgraded my sansa c150c from 1.0.003E to 2.0.008A. But now i dont se menu and my computer doesn’ t find player.Any solution for thiss problem?

mustafa on April 4, 2007 3:39 PM

ben sansa c140 kullanıyorum cok kullaışlı bi mp3 çalar fakat xp uyumlu bilgisayarlarda tanıtmak gerekmiyor denilmişti fakat bazı xp iştetim sistemlerinde tanıtmak gerekiyor kullanmak isteyenler mutlaka alsın çok fonksiyonlu mp3 çalardır( resimler bire bir mp3 çaların ekranından izlenebilmektedir )

joe on April 4, 2007 9:33 PM

Brice !!!I have the same problem you have “No Space For DB Please Delete More Than 4.0 MB”…What did you end up doing about this… I have the exact same numbers that you named regarding the Total song running off the side… the numbers are the same as yours… Let me know what you ended up doing…I haven’t called sandisk yet.. but I will probably to this tomorrow…my email is: j.k.studebaker@sbcglobal.netthanks,Joe

Chris on April 5, 2007 9:33 AM

I also got my c140 @ Big Lots for 40 Bucks. great price. I am using wmp11 and if I sync an album the first song loads in second then I have to wait 3-4 minutes and then the rest come thru. weird, but it works.does anyone know how to get the ablum covers to show up like they did with the factory loaded songs? all my songs have the full tags.

lukas on April 6, 2007 4:38 PM

hi i have a major sansa has a locked up screen and it is frozen on a song (“stone sour @ 4min and 36sec” and says its playing but is not) and when i take the battery out and leave it out over night it doesn’t do any thing ether becaue when i put the battery back in it goes straight to the frozen screen and then i can’t turn off the sansa without taking the battery out. i also went to test(low volume + options + menu) and still wont work… i went to test 1 and 2… still no change… and my pc won’t reconize it even when i checked in “my computer” it wont reconize it… it wont even say it has apeared… it won’t go to MSC connected… it goes straight to the song which is frozen. and changing the battery did not work ether.any one who might have an answer pleas send a message to thanxlukas

John on April 6, 2007 7:02 PM

Sandisk is a giant pile of crap, my second replacement just stopped working and i have never dropped or abused it.I hate Sandisk.

Vic on April 15, 2007 10:25 AM

I upgraded my sansa c140c from 1.0.003E to 2.0.008A. Right now nothing is working!!! i can’t see the menus and the computer doesn’t recognised ithelp!!!!!!!!!!!!

Travis on April 15, 2007 12:39 PM

Hello, i bought the san disk c150 and it was working fine untill i downloaded some music. Now whenever i try to listen to that music it says “plz sync your device to listen tracks” how do i fix this?

ojancano on April 15, 2007 4:38 PM

from 1.0.003E to 2.0.008AI solved It!!! Yihaaaa!!! Use this the instructions and voilá. It should work ok and Radio is also included

vic on April 16, 2007 1:18 PM

I love you ojancano!!!!!!!!!thanx!!!!!!! i resolved all my problems!!!!!!!!!

dawn on April 23, 2007 5:00 PM

Does anyone know how to delete previously downloaded songs?? Also, how do you put certain songs in certain folders and create new playlists other than the On the Go list? I have an e270. please help!!

UninviteD on April 24, 2007 5:47 PM

Hi, ppl!I really would like if the ojancano thingy solved the problem with the frozen sansa.I’ve got a m240 and haven’t had ANY problem with it! But I’m thinking about changing it for a c150.After reading all this disclaims about this product (most of all are about it getting frozen) I got worried about the quality of it. OF COURSE!Thnx

Brittney on April 24, 2007 7:28 PM

Okay… well.. i have this mp3 player and its messed up on me right now. it says that it is full and has no more song capacity but when it gets past that little screen thing saying that it has no more room, there are no songs on it. and when i plug it into the computer and go to the Sansa files, there isnt anything in them to delete. anyone have that problem with them? if anyone has and has figured it out please email me cause im frustrated with this >

Brittney on April 24, 2007 7:32 PM

K i have the same prob as joe does with the no space for DB please delete more than 4.0 mb its pissing me off anyone know what to do?

UninviteD on April 24, 2007 9:02 PM

Brittney, did u try to format the device?if not, try(fat 32!!!)!

Brittney on April 24, 2007 9:54 PM

no, i didnt try that… i dont really know how to format it >

Megan on April 25, 2007 4:43 AM

Having read all of the above comments, I am now wondering if I should just go out and buy something that isn’t so glitch prone…!my c150, which I got for christmas 2006, has been working great until now… I have just shy of 200 songs on there, and no freezing or looping difficulties. On the outset everything looks/works great, except for a few songs that give the “plz sync device..” message then skip to the next song. Those tracks have expired licenses (last time I use Ruckus, guess there’s no such thing as a free lunch!) so I wasn’t too worry about them. however… I don’t know how to RE-sync them. Which leads me to my problem.I hooked it up to my computer earlier (MTP) and used WMP to go ahead and delete the offending tracks off. Then I unplugged the player, switched it on, and… they’re still there. Plugged it back in, deleted EVERYTHING, got the ok from WMP…. unplugged device… and all 188 songs are STILL ON THERE. Untouched. Clearing the Go List only works until I shut off the device. When I turn it back in, the Go List has been restored to the 12 songs I had on it, and it always loads the system up to the same exact song on the go list. According to the computer, everything is hunky-dory, but not so. It also says that synchronizing new songs on there is fine, but they don’t show up on the player once you unplug the cable.I tried deleting the songs on 3 different computers with NO luck. Read the posts here a little while ago and tried reformatting it (with both methods)… and it gets to the end of formatting and says it can’t finish formatting. I am at my wit’s end.So am I screwed over, or…?

Ali Amaniss on May 3, 2007 2:03 PM

Hello,I bought a Sansa c140. I am traying to connect it to my PC (windows 98 or windows Vista) but the windows says that there is no driver. Can you help me please to fix the problem.

Jessie Guevara on May 12, 2007 1:12 AM

My Sansa 2g doesn’t work because it froze and my 153 songs won’t play.I don’t know what to do.Allit says “Bad track.”The videos,pohots and radio work but the songs don’t play.

saifur on May 14, 2007 6:33 AM

We all are looser, who buy Sandisk C100 series mp3 player.Does anybody help us??

Gunner on May 19, 2007 5:55 AM

my c140 well after reading these posts hopin for a quick fix i am glad to say is pretty good have never had ne of these problems that many of u have had not tryin to rub it in or ne thing but my little sister was messing with it n now it doesnt display lettering and i cant put any thing on it any more there was a post above that stated they had the same problem but fixed it i believe the post was by Dark Savior if anyone has any light to shed on my fucked up sansa c140 plz help

Gunner on May 19, 2007 6:00 AM

i forgot to mention i cant reformat it from my computer (using windows xp proffesional btw)

Stephanie on May 21, 2007 12:19 AM

I just bought the Sansa c140 and I am going to bring it back. It’s difficult to use and nowhere on the Sandisk website can I find a place to fix the player so I can use it with Windows Media Player 11.I previously had an Iriver T30 which has done me well so far, it just didn’t have enough space for me. So I sold it. But I think it would be better for me to go buy an updated Iriver model than to even look at Sandisk again.Sorry Sandisk. You just disappointed me.

geobyte on May 28, 2007 9:11 PM

Very good Ojancano, you resolved my problem … good good good.Aurelio … Brasil

AJ on May 29, 2007 1:04 AM

my c140 also is broken.. it start when my c140 freezes.. it happens all the time.. then i upgraded the firmware to and it failed to upgrade.. now my c140 wont start.. F.U. Sandisk!!!

Gez on June 6, 2007 4:39 AM

Not the sameC140: 1.0.003E to 1.0.005AC150: 2.0.007E to 2.0.008A

Kmoore on June 7, 2007 5:33 PM

My mp3 player have been working fine for about 7 monthst when all of a sudden i turned it on and all my music was deleted and it was empty. The only thing i did was change the battery…. It will not let me load anything back on because it says it is full to its capacity even tho it wasnt full even with all my music on. It claims it is full and will not load any music onto it but it is actually empty!! What should i do?

Franz on June 10, 2007 11:23 AM

I purchased a Sansa C140 (came to $45; thanks, TigerDirect) and after a week of use still feel ambivalent towards it. On one hand, it doesn’t recognize directories- folders, that is- the way my DNT players do. On the other hand, it does support M3U playlists, and it has excellent “resume” play. The last two items are critical as I use it for audiobooks in the car; I’m able to put books on a plain-Jane M3U playlist in Winamp, and if I turn the player off in the middle of a chapter it picks right up where I left off when I turn it on again.

alex on June 12, 2007 6:33 PM

the mp3 playr worked very well i just can’nt delet anything.

Saukki on June 14, 2007 10:54 AM

LOLUpdated the c150 firmware to 2.0.008A from …7E. Got the radio as a freebee… Now why on earth did Sandisk leave the radio out of the European version in the first place…

Saaa on June 19, 2007 8:40 AM

Legal Issues

jot on June 24, 2007 7:58 PM

I have recordings on C150 but they won’t copy back to PC, can anyone advice on how to copy them back to PC? Thanks.

tigstep on July 1, 2007 1:32 AM

i bought one but then it froze upand so i exchanged itand the other one i got, when i hook it to the computerusing the USBbut no file shows upall it does is charge!i even looked in “my computer”and i still didn’t see its file!

Liya on July 4, 2007 5:57 AM

i have one of these, i got it three days ago. but now when i turn it on all it does is flash sandisk. and wont do anything else. you cant even turn it off, unless you take out the battery. and on top of that it wont connect to any computers. Does any one no what is wrong with it. before all i did was put a pic and and audio book (didint update the firm ware first if that helps) Any one no what to do?Pls pls pls let me know… email

Dissatisfied on July 5, 2007 11:23 PM

Two hours trying to install c100 and still no go. iPod was easy compared to this package. NOT user friendly at all. What happened to plug and play hardware?

Wolfster on July 23, 2007 11:51 PM

I got my c150 a couple of days ago. Tried to set it up with no success. Decided to check for upgrades, which there were. Found I also had to upgrade my WMP to 11 (it tells you to upgrade it to at least 10) and everything went fine after that.

Bob on July 24, 2007 4:12 PM

What a horrible device. I used my c150 for audio books from and the device froze up. I removed the battery to reset it, and while it powers up, and I can work the menu, it keeps playing the first book, and only the first book. With Windows XP I can see the device, but can’t format it. I also can’t delete the files.This is a horrible device and it shouldn’t be sold to the public. I don’t mind the sloppy build, but the firmware is useless. I had a SAMSUNG YP-U2J and it was miles and miles ahead of this piece of junk.Shame on Sandisk for releasing such trash to the market. I’ll never buy or recommend another Sandisk product of any type ever again. I just canceled my order from Amazon for the Sandisk sansa express.I hope that Sandisk does us all a favor and goes out of business.

Glenn on July 30, 2007 9:00 AM

I have a C140 and after a week it works great. The user manual is totally lame – almost worthless. I finally realized that the easiest way to remove the songs that came with it and add others is to treat it just like another computer drive. Open Explorer and it appears just like your hard drive. You can create folders and put music in them. The folder names don’t appear on the device, but that doesn’t bother me.

israel .P on August 8, 2007 6:55 PM

i really need help my comp had to be cleaned and now i have no way to delete song from my sansa m230 please help

israel .P on August 8, 2007 6:55 PM

i really need help my comp had to be cleaned and now i have no way to delete song from my sansa m230 please help

Breezy on August 15, 2007 12:25 AM

how do i delete the 20 sample songs , oh and with the please sync to device thing that only comes up when its trying to play non mp3 files (from cd’s ect)oh and i dont know how 2 fix it soz

muddocktor on September 5, 2007 1:30 PM

I bought the c150 last year in April and had no particular problems with it locking up or anything, but around November it lost 1 channel of audio; audio out jack broke. It was not mistreated or abused in any way. Sandisk took it back under warrantee and sent me a new replacement, which I gave my daughter because I replaced it with a Zen Vision M for myself. :D Now, the replacement player is having the same problem with the audio out jack, dammit. I’m presently looking for a replacement for my daughter and will attempt a home repair on this POS. Moral of this story: Sandisk has lost me as a potential customer for future mp3 purchases due to shoddy materials and workmanship on this piece or junk.

Tim Truong on January 9, 2008 4:14 AM

Hey I have a sansa, and I was wonder how do I activate the fm-tuner? Does it mean that I can listen to my Mp3 on my sansa through my car’s radio?

Mariano on January 9, 2008 12:42 PM

I got a Sansa C140 a year and a half ago and worked perfectly… up to now. Yesterday, when I wanted to listen some music after uploading about 150 songs I realized, scrolling through the song, artist and album menues, that my player mixed some letters and lots of syllables of the songs and album titles while some other letters were missing, being impossible to seek for a song or and album because I could not understand what my player displayed. Another problem I had was that my computer didn’t detect my player when its set to MTP. Neither Winamp, WMP and two or three other programs nor Windows XP itself were able to detect it. The icon that should appear in My PC saying Sansa C140 with a little MP3 player next to its name didn’t appear so I wasn’t able to upload any song until I set it to MSC. Finally, I was wondering if anyone could tell me where I can get the appropriate firmware for this player and how to install it.Excuse me for any mistakes you might find in my English. Can anybody help me?? Thanks.

javis on February 21, 2008 11:43 AM

i have a sansa m30 but by an error i erase also the run files that it have, now my computer doesn’t shows like USB to load songs.somebody know how can fix it?

javis on February 21, 2008 11:45 AM

i have a sansa m30 but by an error i erase also the run files that it have, now my computer doesn’t shows like USB to load songs.somebody know how can fix it?

Bewildered customer on February 25, 2008 1:31 AM

I received a sansa c140 for Christmas, and it recently has frozen up on me. I can turn it on, but the screen only shows the end of the last song that was playing. None of the buttons work (once it’s turned on, the only way to turn it off is to take out the battery). I have tried changing the battery, but the screen still shows that I have a low battery. I was very careful with it beforehand; it was never dropped/immersed in water/left out in the cold. Does anyone have any suggestions before I take it back? I would definitely appreciate ANY help!! :)

OFG on March 12, 2008 9:15 AM

I sent to the Sansa website forum then the Legacy section. is a lot of decent information there – try the reset information there (turning the battery around, holding the power on button at the right time) and check with some of the forum members.Hope that helps -Old Fat Guy

James on April 6, 2008 10:21 AM

This is the firmware update. There is also a link available at Wikibooks. This firmware will fix the frozen logo screen problem.

James on April 6, 2008 10:46 AM

Well you can click on My name or search wikibooks for sansa c100 and go the the bottom of the site for the Firmware update that can fix the sansa when it freezes.

manju on April 18, 2008 8:57 PM

help,i bought a new sansa e200 8gb recently. the instrument gets struck suddenly while in operation. can anyone help me?are there any sansa service centres in chennai?

phanindra on April 23, 2008 3:26 AM

hi all,did any one has c150 software. i bought it last week but i lost the CD which i got along with mp3 player. please let me know if there is any site where i can download.

B@SS on April 23, 2008 1:50 PM

Can some one make a dump of a v.2 c100′s firmware(in recovery mode). And send it to a mail?

Ken on April 25, 2008 8:34 PM

Did anyone ever find the Sansa C150 software they were missing?.I have the same problem.I have no CD.Thanks.Ken

Arianna on May 20, 2008 6:33 PM

I don`t know how to download songs on my MP3 player. My mom doesn`t know anything about it. I dont know how to. Please e-mail me back soon.Thanks, Arianna

R.K.Chhabra on May 31, 2008 5:19 AM

My Ipod c140 is not working. When we switched on the sytem, display show”sandisk” and no further movement. I tried to get repair but didn,t get any service centre in new delhi ,india.Kindly help me to solve my problem.

nelsa on July 30, 2008 10:48 AM

Hi,I have got two sansa sandisk c140. One Player worked fine playing downloaded music until first the battery died. After replacing battery, player completely locked up, displaying last song played, still showing expired battery symbol. You can’t even turn the player off without removing the battery. It’s not the battery: I have tried several. when I turn it on it still shows the last album I was playing, and the red battery flat indication. It is completely frozen at that screen. I shut down the c140 and when I turned it on again a few minutes later, the display was hung up at the end of the same mp3 file, and showing a low battery icon. No buttons worked.The other sansa when it turns on its frozen on the sandisk logo?PC now will not even recognize the player, so I can’t even download a firmware upgrade into it. Any suggestions most welcome.Please I would appreciate if you could help me.

rajesh on October 11, 2008 4:31 AM

my ipod not connected to mtp through computer

smp on January 18, 2009 1:36 PM

i have the sansa 150but i cant put playlists in the mp3 player.can anyone tell me how to put playlists in the player?

Rhain on January 24, 2009 12:34 AM

can someone help me to my c140 sansa sandisk my computer cannot read my sandisk c140….can u help me guys….plzzzz…

Raghu on May 1, 2009 1:41 PM

Hi every body,I have problem with my sansa c140 mp3 player. when i on the player i get a msg “No space for DB. Delete more than 4mb”.I tried to format the player both in FAT and FAT32 file system. also tried to upgrade the firmware.But still i have the problem. can any body help me..? thanks in advance…

Eric on July 8, 2009 4:53 AM

I’m Using windows xp professional service park 2.When i connect my sansa c100 series player into any computer(all ports),it’s not recognized.previously it has been working.i’ve tried many options like device manager but it;s not recognized as portable,nothing is surely shown.i can’t play music any more or do any thing.i need help please.

Wakanyasi Eric on July 8, 2009 5:52 AM

I’m Using windows xp professional service park 2.When i connect my sansa c100 series player into any computer(all ports),it’s not recognized.previously it has been working.i’ve tried many options like device manager but it’s not recognized as portable or new hardware,even if i’ve removed the AAA battery,but only the SanDisk Logo on the screen.i can’t play music any more or do any thing.some there to help me.i need help!

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