SanDisk Sansa c200 Review

sandisk sansa c200 main SanDisk Sansa c200 Review

The update to the c100 appropriately named the c200 series is SanDisk’s latest small flash based MP3 player. The c200 is available in two sizes 1GB (c240) and 2GB (c250). The player sports a 1.4” 64k color screen, FM radio, FM and voice recording, removable battery, and uniquely, a microSD memory slot for the addition of up to 2 more gigabytes of memory. Audio playback supports all of your vanilla formats like MP3, WMA, and WAV files. The c200 is compatible with DRM PlaysForSure music services like Urge, Napster, and Yahoo!. The player is not high-end but does offer a nice set of features for the money.


sandisk sansa c200 accessories thumb SanDisk Sansa c200 Reviewsandisk sansa c200 back thumb SanDisk Sansa c200 Reviewsandisk sansa c200 battery thumb SanDisk Sansa c200 Reviewsandisk sansa c200 box b thumb SanDisk Sansa c200 Reviewsandisk sansa c200 box f thumb SanDisk Sansa c200 Review

Accessories

Inside the box you will find only the basics: the unit itself, standard earbuds, proprietary USB cable, and lanyard. The good news is there are many aftermarket accessories for the c200 thanks to SanDisk’s “Made for Sansa” program. You can find cases, speaker docks, car docks, FM transmitters, and many others even now at your local electronics retailer. The c200 uses the same proprietary dock as other Sansa players so some accessories will be cross compatible.

Transferring Media

SanDisk has pleased everyone by allowing users to choose between MSC (aka UMS) or MTP mode to transfer media. MSC mode will allow you to simply drag and drop files to the player like a removable hard disk and will work with any operating system be it Mac, Linux, and Windows. But be warned, in MSC mode album art does not transfer, nor do playlists. There is a work around for the playlist issue in the form of a custom program written by our brilliant members in our Sansa forum. MTP mode on the other hand requires you to have the latest updated version of Windows XP and media MTP based media player like: Windows Media Player, WinAmp, or MonkeyMedia to name a few.

Design

The design is a very basic fun-sized-candy-bar design. Even though the player’s externals are made entirely out of plastic still feels fairly solid and has some weight to it. It is a big improvement over the proceeding c100 series which feels much more toy-like comparatively. The build quality is nothing outstanding but good for the price of this player. The front of the player is scratch resistant, so under normal use, you should not have an issue with marking up the screen.

Screen

Overall the screen is slightly below average for an LCD screen, but it is more than adequate for all of its music functions. What makes it slightly below average is it is slightly blurry and the refresh rate is slower than normal. The only time the screen becomes an issue is when viewing photos.

User Interface

Controls

The controls are very easy and intuitive. On the front is a fairly standard setup with a 4-way directional buttons with a select button in the middle, along with the menu button in the bottom corner. The menu button also doubles as the power button when depressed for a few seconds. Pressing the wrong button is not an issue because they are spaced far enough apart which makes using the player without looking at it possible. Hold button and record buttons are on the bottom and dedicated volume buttons on the top add to the overall easy to use control setup.


The GUI

If you are at all familiar with the user interface on the e200 you will feel right at home on the c200. The c200’s GUI is nearly the same as the e200, just compacted to fit on the smaller screen. For those who are not familiar with this interface, it is simple and intuitive. Most people will be able to pick it up and use it without any problems.

sandisk sansa c200 front thumb SanDisk Sansa c200 Reviewsandisk sansa c200 front a thumb SanDisk Sansa c200 Reviewsandisk sansa c200 headphone thumb SanDisk Sansa c200 Reviewsandisk sansa c200 memory 1 thumb SanDisk Sansa c200 Reviewsandisk sansa c200 sides thumb SanDisk Sansa c200 Reviewsandisk sansa c200 comp1 thumb SanDisk Sansa c200 Reviewsandisk sansa c200 comp2 thumb SanDisk Sansa c200 Review

Battery

The good news is the battery is replaceable and unlike the e200 series, no tools are required so you can pop in an extra battery on the go. The rechargeable battery is rated at 15 hours of playtime, but I found it to be slightly less at between 12 and 13 hours under normal use.

Features

FM / FM Recording

FM reception is not bad but don’t expect anything outstanding. Since the headphones act as an antennae, the reception may vary by headphones. The supplied earbuds work well and I found that the cheaper thinner cables produced better results. The c200 allows you to store preset stations as well as automatically fill the presets with the autoscan feature.

The player has an FM recording feature but is impractical for long recordings. This is due to the limited ability to only record in a stereo 512kbps WAV file. Since a WAV file is uncompressed audio, every 15 seconds or recording will take up about 1MB of space.

Voice Recording

Voice recording is ok, but can only be recorded in a 256kbps mono WAV file which takes up about 1MB of space for every 30 seconds. One problem with recording is that the microphone will pick up mechanical noises from the loose buttons when they are pressed when continuous recordings are paused. On the bottom of the c200 there is a quick record button, which can be nice if you do a lot of voice memos.

MicroSD Slot

A great and unique feature of the c200 series is the MicroSD slot. For added media storage you can slip in up to 2GB of memory bringing the capacity of the c250 to a total of 4GB. You should be cautioned that you can only use the MicroSD card for music; photos will not work. Also when using 2GB memory cards startup time will be longer depending on how much music is on the card.

Photo

The photo feature on the c200 is nothing to get excited about. The screen colors are not accurate and is somewhat blurry, not to mention that the screen is too small for practical photo viewing. Also, on the downside you must use the supplied Sansa Media Converter to transfer photos to the player. You cannot view photos directly dropped onto the player. Think of the photo feature as a bonus feature, but do not use it as a factor in your overall purchasing decision.

Audio

The sound quality is relatively clean and undistorted; it will suffice for the average consumer. But if want to get picky and plug the player into a quality set of headphones you will notice that it sounds flat even after tweaking the custom 5-band EQ. The c200 won’t impress the audiophile, but most people would call it slightly above average.

Conclusion

The c200 is a very basic MP3 player with a standard set of features with average performance. However, this is not to say that the c200 should be overlooked. What the Sansa c200 series has going for it is the removable memory slot which is a rarity among all MP3 players. Additionally, the player has an easy-to-access removable battery another fairly uncommon MP3 player feature. The c200 may not fall into the top tier of MP3 players but does have a good bang for the buck factor and will more than please the budget conscious consumer.

Purchase

SanDisk has very good distribution in many brick and mortar retailers, but can also be found at many online retailers like Amazon.

Pros

  • Easy interface
  • MSC and MTP Transfers
  • Many available accessories
  • Upgradeable memory
  • Removable battery

Cons

  • Lackluster LCD screen
  • Photo viewing impractical
  • Recording to WAV only



133 Comments

Evan on November 26, 2006 2:57 PM

I just got a c240 and while it seems to be a good basic player with several nice features, it has several drawbacks.1. Only chargeable through proprietary USB connection. I understand why they have given it the proprietary connection, so they can produce customized accessories for it (like iPod), and I think that is a great idea. But they still should have given it a standard mini-USB connection as well, like their m200 series. If you lose their proprietary cable and haven’t bought (and been willing to carry around) extra accessories, your player will become unusable, whereas it is fairly easy to find a standard mini-USB cable in a pinch.2. While charging, the player firmware does not allow the use of the player except to transfer files from the computer. This is a really annoying problem that the e200 series also had, but which I hear Sandisk has fixed in the latest firmware for the e200. I certainly hope they will also fix it for the c200 series. Either that, or go back to usinga standard replaceable battery like the m200 series, so you don’t have to charge it.3. Unlike the m200 series, the c200′s display is completely unreadable unless the backlight is on. So even in the daytime, be prepared to have to press a button to get the backlight to turn on to see what is playing. This was a poor choice for battery life on the part of Sandisk.4. The highlight bar in the user interface that is used as the indicator for which option is highlighted is really hard to see because of their color choices (near-white next to slightly-more-white). Maybe this is caused by the lack of a contrast adjustment (though they do have a brightness setting). This could be easily fixed by a firmware update to change the highlight bar color though.5. The blue LED’s under the controls should be dimmable like the LCD display is. I’ve turned down my brightness to almost the lowest setting in order to prolong the batteries, and now the lights under the controls are too bright. I’d almost want to turn them off completely, as once you get used to the controls, you don’t need the lights, and they just contribute to running down the battery faster. This should be either controlled by the LCD brightness setting, or a seperate brightness setting, and could probably be fixed in a firmware update.6. No playlist support in MSC mode. I expected to be able to drop an m3u playlist file into into the same subdirectory as an album under the MUSIC directory (or into the PLAYLIST dir), with and have it be found and usable. Unfortunately, that only seems to be possible with several rather troublesome workarounds, and using an undocumented playlist file format. This wouldn’t be such a problem if you could browse music by directory structure, which brings me to my next issue.7. No browsing/playing by directory structure. If the playlist support was better/easier, this would be less of a problem. But I prefer to be able to arrange my files in the way I want them to play. But the Sansa only uses the mp3 tag info for ordering, which is sometimes troublesome to get set exactly correctly. Directory/filename ordering would be easier in some cases.8. The digital volume control is very poor at low volumes. On my player,the difference from mute (lowest volume setting) and the first setting up from mute is way too large. There really needs to be a finer control of the volume at lower settings. This seems like a strange choice when they warn about hearing dangers on their packaging.9. There currently seems to be a firmware bug related to the handling of mp3 tag information. If a track has only a single word (no spaces) as the title in the mp3 tag, the player ignores it and displays the filename as the title instead. Could be easily fixed by a firmware update.10. While I strongly applaud the choice to make the player expandable, since micro-SD capacities are fairly small and considerably more expensive than standard SD, I would have much preferred a standard SD slot instead of the micro-SD Sandisk chose. And micro-SD is so tiny, I’m just betting one of these days I’ll drop one and not be able to find it.All in all, Sandisk’s player, even with it’s many drawbacks, is still a good lower-end player. But with a few fixes and modifications, it could be excellent.

Evan on November 26, 2006 3:03 PM

Oops, forgot an additional drawback.11. The equalizer function only seems to apply to music files. There appears to be no difference at all no matter which EQ settings you choose when using the radio feature, which was a disappointment.

EnzoTen on November 26, 2006 4:41 PM

Evan,Check out the SanDisk Forum. Several of the members made a program for playlist editing in MSC mode. The program is for the e200 but will work just as well for the c200.

mukesh on December 9, 2006 4:56 PM

One hitch I’ve noticed with the voice record function: it requires two button presses instead of one. The manual suggests that holding down the record button will activate voice recording. Instead, it takes you to the voice record mode, where you have to press the up/play button to actually begin the recording.

James on December 11, 2006 2:47 PM

Hi I got to ask you guys for a favor. I messed up with system files :( Could someone send me all the system files that are in Sansa C240 or C250. I’d be very very thankful. My email adress is qbakm@o2.pl – PLEASE HELP.

steven burnette on December 20, 2006 2:44 AM

stevenHow do I charge the battery on a sansa c250 ?

MC on December 24, 2006 10:15 AM

How about how do you get the Micro card out once you get it in? This is not covered in the instructions at all. I hope I put it in right. Contacts down? MC

jugglingenius on December 25, 2006 11:50 AM

Okay. I just got this mp3 player, and i must say i am rather dissapointed. First off, i find that after adding 8-9 songs to the “go list” if i try to add another, the thing crashes.Second, i find it lame that the only way to charge this mp3 player is through the computer…i mean, what if you don’t carry a laptop with you everywhere?Finally, i find it virtually impossible to open the battery case without a screwdriver.

Wil Leparulo on December 25, 2006 1:52 PM

It won’t turn on, it shows a locked key chain of sorts and nothing works with it.

jeff on December 25, 2006 3:09 PM

it’s locked. you pushed the lock button. you have to unlock it. LOL

ann on December 25, 2006 6:30 PM

how do you unlock it?

Kanoa on December 26, 2006 6:01 AM

About the go list crash, any way to fix it or anything?

Brandon on December 26, 2006 6:39 PM

How do you remove the demo songs from the Sansa? c200 plz respond by email

Aleisha Jordan on December 26, 2006 6:41 PM

hello,i have an sandisk the newest well i have alot of songs on there and it wont let me delete them can you tell me how to delete some of the songs off of there that i dont want?

Sten75632 on December 26, 2006 7:09 PM

My life’s been basically bland today. More or less nothing seems worth thinking about. My mind is like an empty room. I’ve more or less been doing nothing to speak of. Not much on my mind recently.

joshua on December 26, 2006 8:38 PM

how can I transfer the files from my itunes to the sansa? my mom git us one, I connected the disk but i don’t know how to change the file time so that I can drag thme into the sansa. Please help!

Lilia on December 27, 2006 7:08 PM

I got sansa c240 and no instruction on how to charge and how long it takes to charge.

noname on December 28, 2006 1:44 AM

i need a fuckin case for my sansa dum ass

Becky on December 28, 2006 2:59 AM

Here’s a dumb question. How do you get the battery off the c200?

omer on December 28, 2006 6:48 AM

Does the lithium-ion used in Sansa c200 the same as the lithium-ion u use on ipod?

TramadoL68351 on December 28, 2006 7:47 AM

Not much on my mind lately. My life’s been completely boring these days. I’ve just been hanging out not getting anything done. So it goes.

POOP on December 28, 2006 7:23 PM

If you have trouble seeing the cursor line in the menus, you can tilt the player downwards, and the colors on the screen appear to change. The blueish-white and the more white blueish-white turn to dark purple and light purple, and it is much easier to see.

johnathan on December 28, 2006 10:00 PM

can some one out there please tell me how to delete recordings on the c200 mp3 player please. and songs if you will.

bob on December 29, 2006 12:12 AM

hi, wondering how to get the album pic to come up with my newly uplouded song

kt on December 29, 2006 4:52 PM

i cant figure out how to get music onto my Sansa c200 mp3 player… if anybody knows how will you please let me know?? i would really appreciate the help! thanks….

commenter on December 29, 2006 7:42 PM

somebody should really tell me if there is a case for the c200 because if i dont get one i’ll be really p-offed e-mail me if u know where to get one hurry.

jh on December 29, 2006 7:57 PM

I got my sansa c200 on christmas once iI got it I put about 51 songs and 17 pictures.I was using it one night it froze so I turned it of now every time I turn it on it freezes.Why did this happen?Anyone help PLEASE!

robert on December 29, 2006 9:05 PM

c240 – media converter software does not work – when connected to the computer it says connected but when I try to convert anything the media converter crashes every time – Any suggestions?

Jamie on December 30, 2006 7:15 PM

I finally figured out how to charge the Sansa C200 through the USB cable, go figure that wasn’t in the instruction manual. Now I’ve looked everywhere for a case for the player but the only one I’ve been able to find is black, how bland? Are there any other colors out there or am I asking too much?

Jamie on December 30, 2006 7:29 PM

Are there any other product’s accesories which would be compatible with the C200?

newbie on December 30, 2006 10:54 PM

Here is a good one for you. I loaded the c240′s music using my laptop and just browsing to the MUSIC folder and dragging and dropping the mp3s to the folder. When I plug the c240 into my home PC I do not see the songs anywhere? Where did they go? I can plug the c240 back into my laptop and browse and they are there.. any ideas??

hindot_kayo on January 1, 2007 12:01 PM

The charging of the battery is just like ordinary rechargable batteries which is around 8-12 hours (depending on the USB port ex. USB 1.1 or USB 2.0). the accessories for the player is available but is manufactured by a different company so we’ll just have to look for them ourselves, just tell the guy at best buy that you are looking for e200 accessories…If MTP is not recognized on the computer it could mean only 2 things: first you are having a power issue(common with old computers), or a driver issue(common with computers which had a history of crashing, virus, etc…). eitherway the problem is still with our computers…To drag and drop songs to the player, change the USB mode to msc and then you should see the player as a disk drive which will work just like an ordinary flash drive… If in any case that the player crashes just format it on a computer… I’ve encountered issues like these before with my old MP3 players and so far, if i compare the c240 with them, I’d pick this one to be best.Of course I like e200 better cause of its video capabilities which means less burden for my pda. loladditional note: there should be a battery indicator on the player when its charging, just like on mobile phones.

Chris on January 2, 2007 1:19 PM

Just an FYI; there are several how-to videos at http://www.sandisk.com/Retail/Default.aspx?CatID=1468How to add songsHow to delete songsHow to add album art

John on January 3, 2007 1:51 PM

I wanted an IPOD nano for XMas and got this instead. I have to say that I am very impressed thus far with the player. It is doing everthing this forum is saying with the c240 working properly.Only drawback for me is that when it is playing it will stop in the middle of the song and go to the next one. The other is that is has crashed a few times other than that it’s playing great.

Josh on January 3, 2007 9:22 PM

This may sound dumb but i accidently deleted what little files I had off the player and I lost the demo songs and i actually liked one of them, so If anyone still has the origional demo songs for the c200 post them please. thanks. Also, I have been having lots of trouble transferring songs to my player, it seems like it will only transfer them when it feels like it. I looked under teh USB setting and it only lists ‘autodetect’ and ‘MSC’ not MTP which the manual says is the setting needed to transfer songs onto it. Any Ideas?

TramadoL89740 on January 5, 2007 2:49 AM

retty much nothing seems worth thinking about. My life’s been completely dull , not that it matters. I’ve just been staying at home waiting for something to happen.

prudence on January 5, 2007 1:47 PM

The c200 player seemed alright for what it is….but after using the stupid thing for a couple of days the damn thing only plays in the right ear of any set of headphones; needless to say i’m not impressed. It was a gift so I don’t even think they will give me a new one as i don’t have proof of purchase or anything. grrrr

Anita on January 6, 2007 7:57 PM

Hi there folks- I am have a dilema – my son threw the instructions to his m240 out on Christmas- as this is our final assumption since they have not been seen since he put batteries in. I have been trying to install it to the computer but our DELL is not recognizing the connection. I am also having difficulty obtaining the information on line and in English.Thank you, in advance, for any help available.

Anita on January 6, 2007 7:59 PM

Oh, Yea….my e-mail is amcbk@yahoo.com.

Mr Biggs on January 8, 2007 12:37 PM

Man this sansa 240 isnt too bad…I mean it has its drawbacks, but overall, it seems to be a pretty good Mp3 player. But hey, does anyone have some firmware for this version?

Sten5226 on January 8, 2007 8:41 PM

I’ve just been staying at home waiting for something to happen. Whatever. Not much on my mind lately. I guess it doesn’t bother me.

Alice on January 12, 2007 5:10 AM

I purchased a c250 mp3 2 as a gift for my granddaughter and have spent a day trying to set it up for her. The documentation is awful. The diagram in the “quick start” guide does not show the Lock key and it is still locked. My computer XP does not automatically recognize it as a new device. There is no case made specifically for it (which I confirmed with SanDisk tech support). I cannot tell whether the audible format is supported, altho it is listed for other Sandisk models.I’m thinking of taking this back today. Their tech supported is only open 7am-10pm Pacific time.Yuck!

franklin on January 12, 2007 11:13 AM

the lock issue.there are 3 switches on the SIDES of the mp3 sansa c240 playerone is the volume, the second one is record button and the third is Hold……..you guessed it …. Hold means Lock . the lock button. switch it now. .yes do it.now power it on.see it will turn on.Charge issue.connect the usb cable supplied with the player and connect it to the computer . it will begin charging. you can also transfer files to and fro. carefully observe the battery indicator on the lcd screen. top corner.it will blink which means it is charging.Crash issue.if the thing crashes. dont loose hope. wait for 30 seconds. if it does not recover,no problempress and hold the power button for atleast 10 seconds.the player will switch off.now restart.bye.The delete issue.you cannot delete the songs from the player GUI.however you can delete them once you connect it to a computer.using windows explorer.The micro card issue.i have not used it so far.but i have 2 ideas.some cards need to be pressed to come out. so press and see what happens.some cards need to be pulled out.dont worry nothing serious happens.byeMedia converter issue.reinstall media converter.byehow to save mp3 songs on to the player.first connect the player to the computer using the supplied usb cable.start windows explorer.under the my computeru will see sansa c240 somewherejust like you see a drive letter .go down and see.now open that you will find 2 folders.data and media.goto media and copy your songs into the correct folder.bye.

brad on January 12, 2007 11:47 PM

how do i find voice recorder files that i recorded onto my c250?

Thankful on January 16, 2007 2:14 PM

I just purchased a c240. I have 0 pics and 115 songs downloaded. Is this a normal capacity for this mp3? I thought more around 250 songs could be stored. each of my songs are approx. 3-4 min long….Thanks!

igno on January 16, 2007 2:26 PM

Has anyone else have a left or right speaker fade out completely and then back in several minutes later? The sound starts sounding lower and choppy until it completely fades out then seconds or minutes later it fades slowly back in. I have had this happen several times in the middle of a song with different headphones. It has happened at lower and louder volumes and I am absolutely 100% sure it is the player and not my headphones.I have all the tracks as .mp3s at 192kbps and the quality is exceptional and it does have an excellent volume range from lows enough to be able to hear people talking to loud enough to hurt a bit with the right headphones and except for the problem above it seems to be a great player.If anyone else knows about this issue or has a link to where I can download updated firmware, please email me.

igno on January 16, 2007 2:49 PM

THANKFUL:Check what bit rate (kbps) your .mp3s are. I Have about the same amount of tracks with a few pictures but high quality 192kbps .mp3 tracks. I have heard that you can get twice as many .wma tracks but I have never tested it and can’t vouch for the quality. Another thing you can do is to convert your existing .mp3s by using itunes to a lower bit rate like 128kbps or lower but if you are picky you will hear the difference in quality.

Thankful on January 16, 2007 3:08 PM

igno:Thank you so much for the information. I’ll check into it!

Bryan on January 18, 2007 12:06 PM

how do i delete songs from my c200 ?

krishna on January 19, 2007 1:10 AM

i want c200 drivers for windows xp softwaredo not install automaticallywhat r u doing this timegive me replyplsbye

CHRIS on January 21, 2007 5:39 PM

Found a great case for my Sansa. It is a cell phone case. Fits perfectly. Check out your nearest discount store. Ours is Big Lots.

Ai on January 23, 2007 5:26 PM

I have a problem…. how do you delete voice recordings? i cant figure out how…

Gary on January 27, 2007 8:14 AM

I got a C250 from Radio Shack, around Xmas to replace my older E130 and would probably buy the Latest one out now, except one of the the headphone wires pulled out after 3 hours of using the C250When I called Tech support they were nice enough, but toldme that they had no replacements in stock at the time.And no idea when they would have replacementsAnd until they did perhaps I could use other headphonesa cheap pair at Radio ShackI told them I thought these were cheap!After that conversationThis player went into the bottom desk drawerAnd i wrote it off as a bad investment.

garrett on January 27, 2007 3:35 PM

How do I upload voice recordings onto the computer from my sansa e260R?

rick on January 28, 2007 12:34 PM

were the hell can a find c200 drivers, my dell dont recognize

3liz@b3th on January 29, 2007 3:28 PM

how come i cant charge my c200 mp3 but it is good player and worth the money but i seem to have trouble charging it

sara on January 31, 2007 6:12 PM

I’ve tried everything to delete the demo songs off the sansa c240. I watched the tutorial video, show hidden files, all that. It shows me folders including music, photos, playlists etc….but none of those folders have anything in them – no demo songs to delete. I have uploaded my own albums successfully but I need to get rid of the demo songs. How do you delete them when you can’t even find them? I’m not a computer retard either, so this makes no sense to me. Please help elegant (at) icenine (dot) org

TPJ on January 31, 2007 7:42 PM

sara:One way to get rid of the demo songs is to format your player.Please beware that this will remove all the media files on your player, including any music and pictures that YOU have put on the player. So be sure that you have back-ups of any music you have on the player. It will not affect the way the player functions, it’ll only remove the playable/viewable media.I don’t have the player with me right now, so I’m going by memory here, but anyway:First you need to change your player’s USB mode to MSC mode, if it already isn’t. Go to “Settings -> USB” or “Settings -> System -> USB” and select MSC.Then under Settings or “Settings -> System” you should have “Format”.This will remove the songs and pictures that came with the player. You might need to change your players USB mode back to “Auto-Detect” from MSC, if you are using Windows Media Player or other such program to transfer files to your player.

sara on January 31, 2007 10:50 PM

THANK YOU!!! so very much. Easy and worked beautifully!

Basil on February 1, 2007 4:47 PM

As posted elsewhere, the user manual is not great in terms of installation (supposedly plug & play) onto a PC. I’ve tried to use it on 4 PCs. Only the second recognised it at all (in Windows Explorer). Each, in the Device Manager window, list the device under portable devices, but that is the ONLY recognition.No-one in the above postings – even though this problem has been mentioned – has given an explanation on how to sort it out – or why it happens!(Using XP & meeting all other minimum requiremnts.

Sherry on February 2, 2007 8:36 PM

Regarding the computer not recognizing- After hours of frustration, I finally went to the Sansa website looking for drivers. Go to the Download section and download the Sansa Firmware updater. Immediately after doing this and following the instructions my computer recognized the player! whew! Hope that helps.

need help on February 3, 2007 9:13 PM

i dunno how to transfer any music files onto my sansa c240 series. ive transfered all the music onto it but it won’t show or play it. i deleted the default music files and well now im stuck.

need help on February 3, 2007 9:26 PM

ps. i also dont have a media folder on my sansa c240 series…-.- id appreciate some help

dpilot on February 5, 2007 8:07 PM

Sandisk support is aweful. The volume button broke after 2 months. They asked me to send in pictures. Took forever to get an answer. Called the RMA support several times. I got it was closed twice 4 hours before the stated time it was suppose to close. Then when I did reach someone she didn’t have the password to access the email. Then they “determined” that it had physical damage and wouldn’t honor the warranty even though there is not so much as a scratch on it. It will never purchase Sandisk again.

Samantha on February 10, 2007 1:57 PM

how do i charge my sansa c240? i know its stupid, but i just got it and i’ll need to know. kthanks =]email me at pksamantha@yahoo.com

JD_Sansa on February 10, 2007 2:32 PM

CHARGE WHILE LISTENING… I know how to do it. You can mess with the firmware stuff, but if you’re like me, you won’t dare want to mess with internal programming of gadgets.Here’s what you do instead. Go buy a “GRIFFIN Power Duo” for Sansa. This is an AC adapter AND AUTO Charger WITH a charge sync cable made especially for SANSA.The cable included is exactly like the one you got with your sansa. BUT!!!, when you plug in to the AC charger, or AUTO cigarette 12V charger, (YES it comes with both), it will charge your sansa, but NOT sync it!!! You can use it, listen to it, and charge it, all at the same time.To do any downloads or uploads, you will have to plug into you computer, and that shuts down the player functions …AS YOU already KNOW.I hope that could be of service. The GRIFFIN unit costs about 49.95, from BestBuy or Circuit city. They sell a cheaper version, but it’s just the auto charger, and that’s about 29.95. It works the same way. But go for the DUO, you’ll be glad you did.

JD_Sansa on February 10, 2007 2:35 PM

Samantha, just plug it into your computer with the USB cable, that’s how to charge it. It will shut down the player’s functions while it is in sync with the computer.If you want to charge it without “synch” see my previous posting right before this one.

JD_Sansa on February 10, 2007 2:40 PM

I have a question for the group….WILL the Sansa c200 Series Player, charge if it is TURNED OFF while being plugged into the computer, or GRIFFIN charger?Just curious, I haven’t run the battery down to check that yet.SANSA… If you are reading any of these, you need to allow charging while the unit is off, YOU CAN DO THAT WITH FIRMWARE.SANSA… If you are reading any of these, you need to allow the SCREEN to be seen WITHOUT the backlight, YOU CAN DO THAT WITH FIRMWARE.PLEASE, for love of God, DO Something about this SANSA!You’ve got a great product, why not make it a little more user friendly, AND if you have some time, a contrast menu would be nice.Thank you beloved community!!!

Relieved Mom on February 11, 2007 3:52 PM

I bought a Sansa c250 for my daughters Christmas gift and couldn’t figure out how to charge it, it would always shut down after under 5 minutes and never get above halfway charged. I called Sansa Customer Support and they had no idea why it was doing this. I took the player back to Radio Shack and they decided it was defective. I had to go thru the paces of returning the player by mail and waiting for a gift card to purchase a new player, which I finally was able to re-purchase today. I brought the player home, read everything thoroughly, looked all over the Sansa site and even downloaded the Users Manual online. Still NO WHERE is there instructions on how to charge the player and for how long it should remain attached to the computer for charging.Then I did a Google search…I found everything I needed to know on a website not even remotely affiliated with Sansa! The first player wasn’t defective, they just didn’t explain how to use it & evidently don’t train their Customer Service Reps how either. How completely sad is that?I just would like to say that I thoroughly appreciate this site and all of the help you guys who aren’t even being paid by Sansa have given me. I now have the player charging & it hasn’t shut down even once.I think Sansa should be ashamed!

Vicente on February 13, 2007 4:24 PM

On My Sandisk C200 My Brother Plug it on the computer and with the computer he made it check for errors and system restore , and now it says it can’t read any songs and on it, it says it is missing Dmb memory and it dont know what to do

Need Help on February 15, 2007 3:32 AM

I have a Sansa C240, it worked fine before I charged it. It installed fine and even played a few songs. I left it plugged up and starting downloading some more songs and when I went to add them to the Sansa the blue lights were on but nothing else was.I unplugged it and rebooted, now it wont install or do anything. All I get is the blue lights, nothing else?What the heck is going on?

JD_Sansa on February 18, 2007 11:20 PM

NEW INFO:Yes, the c200 series WILL charge if it is off. Plug it in to your computer, or GRIFFIN charge pack, and the unit will automatically turn on.You may then hold the power button down, and shut the unit off. If you leave the player plugged in, the computer or charge pack WILL continue to charge it.Thank you beloved community.

JD_Sansa on February 18, 2007 11:24 PM

Sten18987, Do you have anything to say about Sansa?It sounds like you may be suffering from depression of some sort. They make great medicines for that. :-) Listen to your Sansa player! With some good John Coltrane or something on it…Hope you are doing better.

EnzoTen on February 22, 2007 10:48 AM

Please continue discussions in the ABi Sansa Forums

Ron on September 15, 2007 10:06 AM

I have a c240 and cannot figure out how to get the Micro SD card to work with it. Songs are loaded onto the player and it works fine. I have songs loaded onto the card and they wll play in the SD/Micro adapter. However when I plug the card into the player it will only refresh a quarter of the way and gets stuck there. It is driving me crazy. Any help would be apreciated. Thanks.

LovinMyMp3 on September 20, 2007 4:56 PM

I don’t get why everyone is complaining and havin problems. ive had mine for a while and i havent had any issues at all. Its not the best but it’s pretty good for it’s price. I just need to buy more memory and it’ll be fine with me until I get a new one.

rajan MR. COOL on September 21, 2007 7:10 PM

NOW WE CAN USE ROCKBOX ON IT. YEA YEA YEA YEA YEA.

Tanya on September 24, 2007 8:42 AM

Hello,I just purchased the SanDisk Sansa c200 and would appreciate any help to get going with it. My daughter is 13 and was hoping to get it up and running and loaded with songs before having to ask her to help me. Any help would be appreciated. Please respond thru my email address. rtpoulin@prexar.com. Thanks!!

ob on October 14, 2007 11:22 PM

what do you use to put the songs on it?

Francis on October 19, 2007 7:33 AM

does anyone konw how to change an mp3 device..from MTP to MSC…cos i really want to konw how plis…

Bea on October 21, 2007 4:59 PM

When i connect my Sansa to the computer it doesn’t seem to be charging. I tried to turn it on but all i get is a battery low warning and the player shuts off. How can i get it to charge?

ob on October 28, 2007 5:38 PM

where would you get this other than on the net?

Alex on November 20, 2007 10:49 AM

I just bought a c250 and when I go into the settings menu there is no option to change usb mode. And when I connect it to my xp pc it doesn´t function properly and gives a code 10 troubleshooting message. Any help would be greatly appreciated

Ted on December 1, 2007 12:21 AM

I am having the same problem as Alex 20 november.No option for USB on the settings selection.

Chandan on December 4, 2007 6:25 PM

I’m also facing the same issue as Ted. I got my C250 today and there is no USB menu in the Settings!Can somebody please guide how to change the settings from MTP to MSC (I want to do it just this one time.. don’t want the MTP mode ever)?

eChan on December 16, 2007 9:54 PM

Question for Franklin (January 12th)If I turn off my c250 while it’s connected to my computer, will it still charge the battery? Cause I have this odd feeling that charing my c250 with the lights on is killing the lifespan of the light itself.

chels on December 26, 2007 9:08 PM

okay my stinkin sansa c200 is off and will not turn on, i was charging it and unplugged it for a second and it froze then shut off and now will not turn back on if you know what to do pleez tell me!!!

Biff on December 26, 2007 10:20 PM

I had to come here to find out how to charge the stupid thing. Nothing makes me more mad than bad manuals.I hope I don’t need that real detailed manual for anything else.

Philip on December 27, 2007 12:56 AM

I have just received a sansa express USB 2GB. How can I manage music downloads? When I transfer my music folders from my computer into the sansa, it re-arranges everything, and the songs are displayed some by name, other by album, other by god knows what, so that in fact instead of having let’s say, a Rock folder with all the songs of my favourite bands, I’ll instead have all the songs filed under different folders, names, you name it, created by SANSA.A ^%$#@! NIGHTMARE!. Anyone with suggestions on how to create folders in the SANSA and arrange music as you want and not according to this frustrating gadget?

Dmitry on January 2, 2008 12:26 PM

I just bought a c250 and when I go into the settings menu there is no option to change usb mode. And when I connect it to my xp pc it doesn´t function properly and gives a code 10 troubleshooting message. Any help would be greatly appreciated

Monty on January 6, 2008 4:43 PM

same problem with the c250, won’t recognize, seems to be the cable, since it won’t stay connected for more than a few seconds (I had typed more details but this worthless website told me that text was wrong and did not retain it when I hit the back button)

jared on January 9, 2008 1:10 AM

mine works pretty fine, except for the contrast issues and poor fm reception and quality. i’ve had my c200 for almost a year now.*for better sound, use better earphones.*for charging, i think there are many portable chargers available out there that will do, so long as they have a usb port, one will cost 10 bucks max. got mine for 6.*for problems in computer connections, it’s largely in your computer’s usb port. there are two versions by far, 1&2. in usb v1.00, you cannot utilize mtp mode of your player, it defaults to msc. in usb v2.00, you can have both options, mtp or msc.*for photos, as long as you have the accomodated format, e.g. jpg, you’ll be just fine.*for finding recordings if you’re in msc mode, you can try showing hidden files in your computer to find the recordings folder.*and, if need be, for the microSd cards, you just push it a little to insert or remove it from the slot in the player. works for both pics and music by the way.hope some of those help.and, if you didn’t know yet, the c200 actually supports and shows album art, although in an inconvenient manner.

jared on January 9, 2008 1:18 AM

also, you have to contend with the occasional crashing of the player, even my ipod crashes too sometimes.

I am Simon on January 12, 2008 4:20 PM

Anything but iPod ?Why even bother then?That’s like saying ” I know that there is real food available to me, but I’d prefer to gnaw on plastic fruit.”I received a sansa c200 as a gift (and someone else will be getting the same c200 as a gift as soon as I find someone whom I dislike enough to give it to)and I have found it to be the most irritating POS in my home!I can’t seem to add any kind of music file as it doesn’t recognize them as being present on my computer ( I know they’re alright because WMP has no problem playing them, nor does my VASTLY SUPERIOR iPod, or even my super cheapie Samsung MP3 player ) and if I try to drop a file or folder in, I receive a message stating that the file types are either invalid or corrupted.WTF?Save your money and buy an iPod people!Photo, video, music, smart playlists, games etc. etc.

I am Simon on January 12, 2008 4:22 PM

Anything but iPod ?Why even bother then?That’s like saying ” I know that there is real food available to me, but I’d prefer to gnaw on plastic fruit.”I received a sansa c200 as a gift (and someone else will be getting the same c200 as a gift as soon as I find someone whom I dislike enough to give it to)and I have found it to be the most irritating POS in my home!I can’t seem to add any kind of music file as it doesn’t recognize them as being present on my computer ( I know they’re alright because WMP has no problem playing them, nor does my VASTLY SUPERIOR iPod, or even my super cheapie Samsung MP3 player ) and if I try to drop a file or folder in, I receive a message stating that the file types are either invalid or corrupted.Why might this be ?

Moony on January 14, 2008 8:57 PM

I am having a few problems with mine. Up until about two wks ago it was fine. Now, I can’t access my song list on my PC anymore but I can access the system files (recorder, albums, etc) & from any other computer I can see only the song list. Also it stopped displaying artists in the artist category & only shows any albums I have recently played. Does anyone know how to fix either of those? And how do u play voice recordings? Mine don’t show on player but show on the PC since can get system info there. Formatting didn’t help either problem. Please help!!!!!!

ricky on January 24, 2008 2:11 AM

putang ina nyo alang kwenta ang site nyo fuck you all bullshit asshole……

Gina on February 16, 2008 9:23 AM

My gay ass MP3 player wont let me put songs on it.Ive used Limewire and I even tried to put in a cd and convert it to my MP3 player,so what the hell is wrong with it?

Gina on February 16, 2008 9:25 AM

My MP3 player wont let me put songs on it.Ive used Limewire and I even tried to put in a cd and convert it to my MP3 player,so what is wrong with it?

viktor on February 24, 2008 7:26 PM

OK so I just bought it. How do I charge the battery?

briony on February 26, 2008 7:12 AM

I have just bought a c200 2.0GB player and down loded Media Player 10 – but teh player continually connects and disconnects withjout al;lowing me to tranfer music files? what am I doing wrong cant find a driver for it and no USB option on settings menu so I cant change teh mode to MTP

Hi on March 1, 2008 7:38 PM

***Reply for Briony–I would1) check you have the most recent windoes media player 11–2)make sure you have secured your connection with player and computer–3)the c200 does not come with usb mode..since i have one and already checked it***

Hi on March 1, 2008 7:50 PM

I would like to know if anyone here has battery charging isuess—if so—I believe it takes several hours to fully charge since your player will be on when connected to your computer. So be patient the moment you plug your player it should alternate batter sign like this(top right corner):{___:]{__::]{_:::] {::::]if not then your connection with computer is not done properly

Eric on March 3, 2008 4:37 PM

For those having problems getting Windows XP to recognize the C200, install Windows Media Player 11. As soon as it was installed, Windows recognized the player as an external USB drive.

leigh on March 19, 2008 3:53 AM

Hello, I can’t get my Sandisk c200 off of record. I must have turned it on somehow, and can’t get it off. It won’t show menu, except voice. Please help.

leigh on March 19, 2008 4:09 AM

I figured it out, thankyou.

sarah smith on March 26, 2008 12:11 AM

hey how do you get music onto your mp3 player. i can’t figure it out!?!

theo on March 27, 2008 10:51 AM

Thank you to all those who posted on this before.About trying to remove the back cover of sansa c200 to either change the battery or completely turn the player off in case it gets blocked for any reason:As many people here complained, it is REALLY hard to remove the back cover and the instructions that came with the player are not helpful at all.I managed to do it, but I left several dents and marks from my attempts. What finally did it was sliding the smallest screwdriver I found all along the separation between the back cover and the rest of the player, and THEN using the same screwdriver and some determination, inserting it into the small gap where the indentation is and pushing towards the USB cable slot. I really think the stupid thing was glued and that’s why you need to separate the two sides first.

amanda on April 1, 2008 9:31 PM

Alright, so I’ve never really had a problem with this player since I got it back in september. But recently when I tried to transfer songs from the player to my friend’s mac it stopped getting recognized on my windows xp. I thought there wouldn’t have been a problem since I transferred music from the player to my two other computers before. Anyone know how I can get it to be recognized again? It’ll recognize it as an MSC but not an MTP

swathi on June 15, 2008 6:07 AM

After formating sansa c250,I am not able to see my recorded songs on my pc…where as I am able to listen to them on player.N I am not able to see all the folders like Music,Photos,….n all that stuff.can anyone help me ???

Michelle on June 23, 2008 11:55 AM

there is a really good user manual on the Sansa website and give all the invormation you need to operate the c200 serise and it is in every language.http://apac.sandisk.com/Retail/Default.aspx?CatID=1446battery removal, connecting/disconnecting from computer, adding music, deleting music, hold (lock) button, voice record,…. etc 27 pages. Hope this hlps :)

Jakob Creutzfeld on July 3, 2008 9:50 AM

…read all this and I was really surprised how many people had difficulties with the ‘c 200′. had many other players (while i would never use an ipod…) and this is definitely the best. I have it for 6 month now and I love that thing. it’s exactly what I wanted, pretty small, great sound (compared with many others), good display (as long as you don’t expect to watch movies), exchangeable battery a MicroSD slot AND no problems with it at all ! the finish is cheap but solid, so who cares for the price !?guess most of the people who are blaming the thing should visit the Sansa webside (as mentioned above), one can find the solutions for almost every single problem described above (while most of these problems are actually not a problem of the Sansa, but of the users [sorry for that, but it's true]). the only bad thing about it is the gui. but the ‘c 200′ is one of the few players with ROCKBOX available (which alone would be reason to buy the thing…) !!! get ROCKBOX (great piece of software and free. Easy to install, if you are capable to read and understand the manual), and you’ll have one of the finest players on the market, for a very low price.

Alex on August 20, 2008 5:25 PM

I have a c240 and every time i try to download music on it, it doesn’t work. The computer seems to download it but when i check the mp3 none of the songs are on it. And vise versa when i connect the mp3 to my computer not all the songs that are in it pop up on the screen. I need help if anyone had any similar problems or know the solution please let me know.

Charles on September 18, 2008 2:19 AM

Ok Alex, by this I assume you have problems with your playlist and not like the other people here that have problems with the files NOT SHOWING UP in the SMC mode (which is easy to figure). your problem can be solved only by reformatting the C240. For that you can either:do it from the SansaSettings>FormatAnother way is through the “hard-way”Plug Sansa in computerRight Click the device letterselect format

jester on September 30, 2008 8:32 AM

what speakers did you use with the sansa c200 in the video?

Szilvia on October 18, 2008 4:18 PM

I have a c250 (v2) and when I go into the settings menu there is no option to change usb mode. Can I modify it or not? Many thks

Suzanne on October 30, 2008 5:19 PM

My windows xp computer and WMA no longer sees all the albums that are on my Sansa 250. It also refuses to delete some of the audio books that I want to delete. I have tried both MTP and MSC even though I have no idea what these letters mean

djuke on November 7, 2008 4:44 PM

Hi, hey what is the average charging time of the battery ? ( Sansa c250 ) thanx a lot! djuke

djuke on November 17, 2008 8:38 AM

solved!and add:for those who dontknow-1 for opening the battery cover, dont press the area like its written in manual, but press with your left and right thumbs somewhere in the first third (there where is written San and around) and last third of the cover, and slight it.. it goes, and you do not need so much force-2 the button up, on some sansas, (like my one:() seems to go bad very, very soon unfortunately.. (and hold button doesnt look well too)> but overall design and menus control is swift and really great..cheers d.PS: for some troubles, when you cannot see your songs, or U change ID3tags and you cannot see the changes in sansa, just delete all the content of folder DATA in SYSTEM.. no fear, (you can backup it) just do it, Sansa will create new ones with freshly actualised database of all your songs you have in.bye

JJ on December 5, 2008 3:54 PM

Sansa C250 = piece of crap. It worked fine for a while, then all kinds of internal problems came up. A red stain appeared on the display that does not disappear by recharging or by putting in a new battery. Sometimes it charges, sometimes it doesn’t. Sometimes it will turn on, sometimes it won’t.Not worth the time to fiddle. And I just bought two new batteries for it.

dimitbr yov4ev on December 6, 2008 10:48 AM

hello i am dimitar iov4ev from bulgaria city yambol sansa c250 is the best mp3 the two gb memory

XCFan on December 8, 2008 9:24 PM

Help! I accidentally erased my system files from my Sansa c250 (Version 1, America) can anyone email them to me? any help would be appreciated. I was installing Rockbox, decided I wouldn’t need them, and deleted them, until I realized that they might be useful during resale. Please help my email address is s n y d e r x c @ g m a i l . c o m (exclude spaces)

Rick on December 10, 2008 4:50 PM

Hello,I’ve just received the Sansa c250.It seems to work, but I am having a problem with loading music onto it.Using Windows Media Player, it seems that all music I have from CD works fine, but all music I have purchased online will not transfer. I get an error everytime, even though according to the properties of the songs I should be allowed an unlimited amount of syncs. These same songs worked fine on my previous sansa product. I believe most, if not all, of these songs are from the Yahoo music store.Does anybody know how this can be fixed? Thanks.

maxwell on December 20, 2008 12:49 PM

estou tendo problemas pq o computador não abre nenhuma pasta do meu c200 é como se eu não tivesse conectado!o que fazer?

maxwell on December 20, 2008 12:53 PM

estou tendo problemas pq o computador não abre nenhuma pasta do meu c200 é como se eu não tivesse conectado!o que fazer?

G on March 12, 2009 10:34 PM

Hi, I’m having problems with my C240. It’s with the 2gb MicroSD on it. When I have the card in it, it gets stuck on “Refresh Database”, when I remove the card, it is fine again. How can I delete the stuff on my MSD card from my computer when none of the files on it show up?

Jian on March 23, 2009 7:42 PM

Every MSD device I have say my expansion card’s fine.Sansa c200 won’t acknowledge it, in the player GUI or even via USB cable via computer.Yes, the firmware’s updated.It’s as if I do not have a MSD card in it.

Leon on March 27, 2009 8:15 PM

My sandisk went retarded and now it wont even charge i’ve tryed to charge it with the cables, even i homes, if anyone can get back to me on this one it would be greatly appreciated

ashiiya on October 8, 2009 1:04 PM

I got this about 2 years age as a back up. It worked well for what it does, but the screen was a little washed out. Otherwise, it was pretty good. The buttons were very nice and didn’t feel that cheap.The only problem was, after about 2 weeks – 1 month, the screen cracked out of nowhere and just stop working entirely. I was pretty saddened since I bought it back when it was still a bit pricey, but I still have it, among others in my mp3 graveyard xDFor those who don’t want too much in a player and want everything to be simple, this is definitely good.

shehnaz shaik on November 13, 2009 6:05 AM

hi.i have this sandisk c200.As it was having minor problems i reset my player.but now it is stuck at refreshing database.its not completing the function.what should i do to start working.plz help me out.

mr roboto on November 21, 2009 6:00 AM

Beep Boop Beep Boop I am a Robot

TIM on April 23, 2010 1:14 PM

I have a c240 and a Clip. Both of them play very tinny music, as if the EQ is totally hosed. I’ve updated firmware on them and changed EQ settings to no avail. The MP3s play just fine on Winamp and on my daughter’s e250.Is it a bitrate issue?All 3 Sansa players are refurbs, but I doubt that’s an issue.Any ideas?

Comments Closed. Please continue the discussion in the forums