Creative Zen Mozaic Review

zen mozaic main Creative Zen Mozaic Review

Another Zen? Sure why not. Creative’s shotgun approach to product lines has spawned a new, yet very familiar, Zen. The Zen Mozaic is a blend of Zen V Plus and the Zen WAV. It takes all the features of the Zen V Plus and mashed it up with the external speaker of the Zen WAV or – basically – the Zen WAV with the styling influence of the Zen V. However, you would like to mix that up.

The Mozaic is aimed at the budget MP3 player market with retail prices dipping to $60 for the 2GB model, but is there anything more than price to lure buyers to the Zen? Or is it just more of the Creative status quo?

  • Quick Look
  • Capacity: 2GB / 4GB / 8GB
  • Size: 79.5 mm x 40.0 mm x 12.8 mm
  • Weight: 43g
  • Colors: Silver, Black, Pink
  • Screen: 1.8″ 64K Color OLED, 128 x 160 pixels resolution
  • Battery: 32 hours audio (tested to be 29 hours)
  • Transfer protocol: MTP
  • Features: FM radio, voice recording, built-in speaker, organizer
  • Audio Formats: WMA, MP3, WAV, Audible 4
  • Video Formats: M-JPEG
  • EQ: 8 presets and 5 band custom EQ
  • See All Specs at abi>>compare
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In The Box / Accessories

The Mozaic comes with a standard USB cable, earbuds, and Creative Centrale media player/organizer software. Creative does sell a few accessories to go with it like various cases, armbands, and pouches. They also have a travel sound speaker dock for your Mosaic to mount nicely around two speakers.

Design / Build Quality

The entire body of the player is made of a hard matte plastic and it continues on to the Mosaic style buttons. The screen is plastic as well, with a very slight recessing which helps keep scratches away.

The build and design is typical to Creative’s previous designs in that it can be described as “toy like”- a very plastic toy. But while typical of Creative, this does not mean that it is not well made. The Mozaic is very sturdy and feels like a solid block of plastic.


The Zen Mozaic sports a 1.8″ 64K Color, 128 x 160 pixels OLED screen. OLED is efficient more efficient and cheaper than a typical LCD screen, but it comes at a quality cost. The screen’s 64k color representation is pretty good, but what really suffers is the refresh rate of the screen. It tends flicker with onscreen animations and video. Even at the “now playing” screen, letters are blurry and tend to flicker as they scroll across the screen. Also the pixel spacing is bigger than an LCD, making some of the onscreen graphics very blocky.

Overall the screen is poor by today’s standards, but this was done on purpose in order to keep the cost of the Mozaic down. If you want a better screen you will have to spend more money.

User Interface

The nice thing about Creative is that they have a very consistent interface that has changed little since the very first Zen players appeared. While I won’t get into specifics, you can read any of the last 10 or so Zen reviews if you want to dive into the nitty gritty. However, to sum it up, it’s a very easy “pick up and use” interface with the ability to customize the menu and even the short cut button. There is very little to complain about. The “Zen UI” is great and always has been.


The Zen family of players has always had a solid set of features and the Mozaic is no exception.

Voice recording: Works well and records in a low quality mono WAV format.

Removable disk: The Zen is an MTP, but you can set an MSC partition up for data only in partition sizes of between half a GB and 2GBs.

Organizer: Like previous Zen’s you can synch Outlook’s calendar, tasks, and contacts with the Mozaic. These are viewable on the Player but cannot be edited.

Date & Time- Alarm: The Mozaic keeps the time and date and also includes an alarm. It’s a really nice feature for a player with a built-in speaker.

FM Radio: You won’t find FM recording on this player, but you will find 32 presets with the ability to name each. Auto scan doesn’t work well and only picks up half the available stations. Reception, however, is about average.

Photo Viewer: The screen does
not lend well to photo viewing, but you will be able to view JPEGs in list, icons, and photo slideshow format.


Bookmarks / Playlists

Playlisting, bookmarking, and general playback have always been strong points for Zen players; the Mozaic follows this tradition. 10 bookmarks are at your disposal – handy for audiobooks and other long files. On-the-go playlists also work well and give you the ability to name and create as many as you like without connecting to your computer. Playlists can also be created with any standard media player, including Creative Centrale which comes with the Mozaic.

Sound Quality

The sound quality for the average user who plans on sporting the included earbuds or a mild upgrade will be just fine. But for those who have more discerning tastes and sport some expensive headphones, the Zen Mozaic will not impress. It didn’t play well in the entire sound spectrum and just lacked overall clarity when paired with Future Sonics Atrio M5’s as well as the Shure SE530’s


One of the more differentiating features on the Zen Mozaic is the built in speaker. This is always nice for podcast and audiobooks, keeping you unfettered. The speaker will work okay in a slam room and sitting at your desk in a fairly quite environment, but like any tiny speaker it won’t go much further than that. It is definitely something many will only want to use for spoken word audio, since music and quickly become fatiguing to your ears.


The Zen Mozaic is not a video player by any means; it just doesn’t have the power to playback any major codecs. With this lack of power it is bound to a bloated Motion JPEG format with file sizes of about 8 MBs per minute. Even at that the video just doesn’t look good – it’s blurry, grainy, and tiny. Also keep in mind that all video will need to be converted with Creative’s software, and this can take quite a bit of time if your computer has a few years on it.

The video playback will be unacceptable to the majority, but for the few that find use in this, it’s a nice bonus.


Take the Zen WAV and the Zen V Plus, smash them together and you get the Zen Mozaic. While there is nothing new or innovating about the Mozaic, there are moderate improvements in build-quality and design. On the downside, the OLED screen will not impress and the sound quality is pretty weak, but this is somewhat expected for a low priced player.

I can’t really hate on the Mozaic, but I cannot give it praise either. It falls right in the middle of mediocrity and more of the same Creative. I don’t think Creative will ever change their stance on blanketing the market with an ever-increasing product line, but I would have loved to have seen the efforts they put into the Mosiac go to improving and building upon their other MP3 players.



  • Sold build quality
  • Easy to use interface
  • Lots of useful features


  • Poor quality screen
  • Weak sound quality


You can pick up the Zen usually for the best price with free shipping and no taxes at Amazon. UK, EU and the rest of the globe can grab one from AdvancedMP3Players.


mysticstylez on August 8, 2008 9:32 PM

Is it compatible with napster and rhapsody?

Grahm on August 8, 2008 9:42 PM

Yes it is compatible with all the music subscription services.

nywytboy68 on August 8, 2008 11:42 PM

And this is why I have no faith in cnet’s reviews. Thanks for telling the truth and giving an HONEST review, as always Grahm,…….! Guess I’ll DEFINITELY be waiting on my D3 now!!!!

Mike on August 9, 2008 11:30 AM

Nice review, and especially helpful when one can’t typically pick up and play with a player in a store nowadays. Especially liked the video for that aspect, including the size and appearance comparison to other players–that rounded out the review nicely. Thanks for the info. and impressions!

Relyt on August 9, 2008 3:50 PM

Although this thing looks very snazzy I can see here that I won’t be getting one – all the bad things mentioned in this review.

Ben on August 9, 2008 5:49 PM

So there aren’t any major improvements over the Zen V/V Plus?

Chepe Centro on August 10, 2008 3:46 PM

Features are +/- average, sound quality isn’t that good, no expansion possibilities, and honestly it looks ugly.Not a winner defenetly.Let’s wait 1 more month for Creative’s next player.

Nathaniel on August 11, 2008 8:53 AM

To put the songs onto the Mosaic, do you need a music uploader, eg. Media Player, or can you just drag and drop on my computer?

Superman on August 11, 2008 10:11 AM

Vision M+, not a repackaged zen wav. -_-

Jeff on August 11, 2008 4:36 PM

Typo:”The speaker will work okay in a slam room…”

scorp76 on August 12, 2008 11:05 AM

So, weak audio playback, weak video playback.What’s there not to love? :P Love the video review :)

Kaine_505 on August 13, 2008 5:46 PM

I was actually considering this MP3 player for a while, but the main thing that stuck out at me above all others was that unlike the Zen, there is NO SD card expansion slot. Not even microSD. Compiled with that and and everything else stated here, and with Creatives trademark unreliability and undurability, there are better choices than the Zen Moziac.

iff2mastamatt on August 15, 2008 11:44 AM

Looks kind of like a Sandisk Sansa e200 series, I wonder if it is better or if Rockbox will be available for it…..

GoldenArcher96 on August 18, 2008 11:33 PM

Is it really that bad? My Zen Vision M just died (hard drive died to be more exact) and I don’t wanna replace it since I’m only 11. I’m getting either this or the ZEN. I’m only leaning towards this becuase it’s cheaper and smaller. Also, the ZEN for right handed people, and I’m a lefty, so it would be bothersome to use that sometimes. And I don’t really need video too bad. Just gonna use it for some short clips.

Sybbis on August 20, 2008 3:37 PM

It’s interesting to see how different peoples’ priorities can be. I look at this one and I’m seriously considering it–because it’s an inexpensive player with great battery life, a reasonable amount of space, real bookmarking, radio and a basic speaker. In other words, it seems to be an awesome player for an audiobook/NPR fan, and about $40 less than I was expecting to have to spend. And I really like the mosaic pattern, though perhaps being female contributes.

apoorva on August 20, 2008 4:23 PM

no way i am even gonna use this player…stick to sansa view…its a great player

s0bieski on August 26, 2008 8:57 AM

I really like the design of the Mozaic. I would have liked to buy one for my girlfriend but I don’t think I can find one very soon in the shops here in Romania.

s0bieski on August 26, 2008 9:00 AM

I really like the design of the Mozaic. I would have liked to buy one for my girlfriend but I don’t think I can find one (a Mozaic, that is :-) )very soon in the shops here in Romania.

s0bieski on August 26, 2008 9:01 AM

I really like the design of the Mozaic. I would have liked to buy one for my girlfriend but I don’t think I can find one (a Mozaic, that is :-) )very soon in the shops here in Romania.

s0bieski on August 26, 2008 9:04 AM

I’m so sorry for the multiple posts. :( Please delete the unneccessary ones.

mentok on August 30, 2008 1:30 AM

I agree with your point of view Sybbis, the Mosaic has 11 hours more life than the Fuze. And I like it’s look,(it may not be for everyone), the Fuze looks boring to me. I was so sad the day I lost my Zen V, I could fall asleep with it playing and still have battery life for the next day. I was quite happy with Creative’s product, and will probably buy a Mosaic.

Alex on August 30, 2008 9:02 PM

I’m thinking of getting this player, but I’ve been burnt by budget players before (no more eBay for me) and I’m not sure if this is for me.In a budget mp3 player I want1. Durability2. Reliability (sturdy firmware, not going to die unexpectedly)3. Easy to use4. Battery life5. Sound qualityThe Mosaic seems to have 1-4 covered, but I’m worried about the sound quality – is it really that bad. I’m not much of an audiophile, so your “tolerable” is probably my “great”. Could I live with a Mosaic? If not, what other budget players with similar features are worth considering?

Andrew on September 1, 2008 4:05 AM

The player’s okay but the software is junk. It malfunctions both on my PC and my laptop, (both powerful computers,) freezing up every time I try to run it, despite reinstallations. Their customer service is polite but wholly incompetent. I’ve been a longtime consumer of CL players, but no more.

flipouk on October 3, 2008 4:11 AM

Has anyone tried the Zen Mozaic with Linux? I don’t listen to a lot of music but podcasts and audiobooks, so I can live with the average sound quality, but I don’t use Windows.Thanks,F.

Rockstyle on October 9, 2008 9:51 AM

Ok. Does it support album art aka cover art? It’s so important to me and me need to know.

nemo on October 14, 2008 1:34 AM

lol @ the “mosaic” concept.”oh we can’t make the iPod wheel… then we’ll just make something that would never be round.. like.. MOSAIC”

Drive-In-Freak on October 18, 2008 12:36 PM

Does it have an aux/line-in jack?After two dead replaceable batteries that will no longer hold a charge and yet another Zen V+ with a bad screen, I can’t help but be leery of anything Creative…however at that price the Mozaic is tempting especially do to the non-oled screen ( that might actually last for longer than a few months)and built in speaker (for podcast listening).I like the way Creative handles podcasts (much better software than the awful iTards..I mean iTunes…wait I had it right the first time), but that’s not quite enough to sell me on one…but.. IF it’ll double as a handy pocket-able recorder (with line-in) I just may be sold on it.

Aidan on November 3, 2008 3:19 AM

I just bought a zen mozaic (my creative micro having ‘died’ after about 4 years. Regarding the sound quality,having just listened to Dark Side of the Moon, I found it awesome … quality was excellent. Admitidly I was listening late at night in a very quiet place with no distractions. I love it!

robert on November 5, 2008 3:06 AM

[quote]Has anyone tried the Zen Mozaic with Linux? I don’t listen to a lot of music but podcasts and audiobooks, so I can live with the average sound quality, but I don’t use Windows.Thanks,F.[/quote]Yes, it does work with linux. Unfortunately, not out of the box like with windows, but I was able to finally get it working after several hours of research and tweaking.You need libmtp8 installed and gnomad2 (amarok should work but it doesnt x_x i think it doesn’t support the new mtp8 yet), this setup usually works with root only running gnomad2, even though the udev rules set up by libmtp8 (at least with the deb package) should enable any user in the audio group access it, its flawed with newer versions of udev i believe and it was necessary to tweak it to work with normal users, but now it works! when i plug it in, it tries to run some weird (garbage?) player, but i just close that and run gnomad2

new2mozaic on December 8, 2008 9:42 AM

hey! im new to the zen mozaic. i have a question…is it pretty much the same as the creative zen? it looks like it’s the same except for the size and the speakers, but i dont know it well enough to be sure. new2mozaic

new2mozaic on December 8, 2008 10:12 AM

oh yeah. also, what mp3 player is the best? and what brand over all is best? my friend has one of these, and she says it functions well. according to this review, it isnt so great. i still want to get one but cant count on it as being as reliable as i thought. should i still be thinking this way, or is it better than im thinking this review is making it sound? thx, new2mozaic

Dr_Horse on December 9, 2008 1:15 PM

If you’re a 20-something who wants something to listen to on the way to work/college each morning that’s easy to update – THIS IS PERFECT.If you think you’re an enthusiast audiophile then you’ll be less impressed, but if you’re an enthusiast audiophile then what are you doing messing around with budget MP3 players anyway? I think this reviewer needs to get some context in regards to who this product is being made for.I got the 8gb version for

travis on December 12, 2008 7:35 PM

how the fuck do i transfer new album art to an exsisting album folder on my zen mosaic and next time please remeber that we are simple humens not complex beings so please dumb down your opperating systems thank you

Tin on December 16, 2008 4:17 PM

should i buy the sony nwz s615 or the mozaic both cost 60 at circuit city

carly on December 26, 2008 1:02 AM

i just got this for christmas and am having a problem ripping my music from my cdwhen i press start rip an error pops up saying:Error, your cd/dvd drive is being used by another process. try again when this process is finished.but i have no other processes going on.and i have tried many timescan anyone please help mei really just want to enjoy some new music.thanks

Samantha on December 26, 2008 10:04 PM

I got a Zen Mozaic LX for Christmas. If I use it for an extended periods of time, it freezes. Like the longest I got it go without freezing wasn’t even an hour. Am I the only one who is having this problem with this thing?

Gil on December 26, 2008 11:48 PM

Hey Carly,I bought the same one for my mother-in-law and had the same error message. I noticed I was not a member of the local administrators group on my wife’s laptop. After adding myself tothe group, the CDs ripped with no problems. Good luck!!!

Da’Quone on December 27, 2008 10:42 PM

Man I Got a Creative Zen Mozaic 4GB Black for X-Mas and I got all the system requirements but it still won’t tranfer music even when I connect it to the computer and under music it says that the music I transfered is there, I can’t listne to it when I am on the go. It says that I don’t have any musci in my library. Luckily I got a receipt so I can take it back to Best Buy

megan on December 28, 2008 9:08 PM

if ur thinking about getting the zen mozaic lx this model DOES NOT have built in speakers and fm radio…its very back wards…you’d think it would have this since its an upgrade.

Tim on December 30, 2008 7:23 PM

does any1 know why when i plug it in to my computer it says “your new hardware might not work properly” i cant put music or anything on it.

Felite on January 1, 2009 11:13 PM

Look, about the sound quality: Many reviews praised Zen Mozaic sound quality, like its not even avarage it’s great BUT, the phones that come with it are very passable. Hardware sound is not bad.Grahm you often mentions it for other MP3 Player but did not separeted it with this one. Other professional reviews and user reviews say the sound is amazing when changing the phones. It was the only discrepancy I found in this otherwise really good review.I think to buy this because I’m at the same tone has Sibbys and what Alex mentioned. I want the basic and a great basic/major features:1. Durability2. Reliability (sturdy firmware, not going to die unexpectedly)3. Easy to use4. Battery life5. Sound qualityI’m exacly at that, it’s 95% of what I look for, more the price. For even more than that, I’d look for an more expensive player, like Videos for exemple, which I also see here pretty much a bonus has cited. The Player seems sturdy/well built (many times cited arround), Creative UI is generally praised already for easy use/functionality, battery life (I’m really into this) is bigger than usual, and sound quality like I said, chagging the cheap phones that come with it, it’s said to be great. Of course, it’s adds to make the product pricier considering someone don’t have good phones already.Very good review, I just think phone change should be mentioned/tryed apart and price maybe considered a bit more for what it gives. Also battery durality test added to the review would be nice to see. Great video too.You took really great images of the Zen Mozaic, it looks a lot better than in the show-up images (like the ones featured in the official site and online shops). Personaly I began to like that Mozaic design after seeing the pretty images you took of the real thing and because is firmly built.It’s much probably going to be my next Portable Player after my first and ‘old’ Nakashi Next 1. I consider that for the ones that never had a Creative MP3 Player and want a budget Player, it’s an excelent buy. It really looks like it.

marie on January 3, 2009 7:41 AM

heeey is not any that would help me I got a Zen MOZAIC yesterday and there is already something bile it is frozen at the switch off.I’ve tried everything I know what to do

nikia on January 4, 2009 9:56 AM

Why dont I have speaker on my zen?

Janice on January 5, 2009 12:55 AM

Is there a difference in the Zen Mozaic and the Zen Mozaic LX? What are the differences? We bought a 4GB LX for my daughter for Christmas, not realizing there was a difference. It does not have the radio feature and seems to not have the speaker. Can anyone tell me were I can find out information about the LX model that Walmart online sells? We researched before we bought and didn’t realize there was a difference as there was no information about a LX model that we could find. My son wanted the Sansa Fuze and for the same price actually got a better deal…bigger screen, fm radio, sound quality as good or better…Thanks ahead of time for any info you can send my way…

Buddy on January 8, 2009 12:19 AM

Does the Mozaic really have a recessing that keeps away scratches? Mine got scratched right away when i was cleaning the screen with a microfiber cloth. Please reply.

Buddy on January 8, 2009 12:21 AM

Does the Mozaic really have a recessing that keeps away scratches? Mine got scratched right away when i was cleaning the screen with a microfiber cloth. Please reply.

mozaic user on January 10, 2009 1:06 AM

Nice review(:I used the lock function just now and guess what? After abt 2 hrs i cannot unlock it! I pressed the reset button and it became alright. Phew. I guess i shld not lock it anymore because i cannot afford to spoil it. It costs 100 bucks! ): And yea, mine got scratches 2 days after i bought it. so sad! And and, if you put the play mode to ‘shuffle’ right? It will auto stop itself. As in, you need to press again to activate it. That’s one thing i don’t like abt it. Other than tht, it’s alright. :-)

a human on January 10, 2009 1:11 AM

where is circuit city? $60??! omg. and i wrote the packaging of the mozaic and it says tht the battery eventually needs to be replaced. is it true?!!!!

david on January 19, 2009 8:56 AM

Shame I did not read the review before buying one for my daughter, who was keen on the video aspect – which is total pants. I mean total pants. I knew nothing about codecs before – now what I know is that the mosaic only supports one type, which is out dated and totally inefficient. Why launch a new product that does not support current codecs. A rip off and a disappointment.

Chris on January 20, 2009 1:14 PM

I just got my Zen Mosaic recently and it’s been working fine, I think the Audio Quality is pretty good. I’ve got about 300 songs on it so far and I dont know how much it can hold, but for the price of $60, I’d say this is totally worth it.

SIMMY on January 26, 2009 12:29 PM

I bought one of these to listen to podcasts after my zen stone plus got stood on.After fighting with the software for several hours I returned it to futureshop.The stone used creative media light which suited me fine.Creative centrale scans your whole computer for media.There is no way to avoid this or redirect which files it scans by default.If you delete what you dont want in the playlists the next time the software starts it rescans everything.I was a happy creative user till now.Guess its off to ebay for another stone.Pity

hashjit on January 31, 2009 7:27 PM

this is cool

koxxx on February 6, 2009 4:39 AM

just purchased a black 2G Zen Mozaic player last week…sound quality is great…you just need to replace the earphones because the ones included suck…if you have an old creative player, like my old Zen Micro, use its phones…quality definitely changes…currently i’ve got 360 songs and i still have more than a 100 mb free…good enough for the price…no regrets…xD

rockylass on February 10, 2009 1:16 AM

Having never had any type of player before, nor any experience with one, I love my 2GB Zen Mozaic. I found the playback quality of the microphone recording feature great with my voice but truly dreadful with my keyboard. Quite a few of the functions took me a long while to figure out and I still can’t understand how to make a playlist even after reading the directions on the somewhat cryptic manual that comes with the software disc, but I still hugely enjoy this nifty gadget. The software does occasionally hang but I’ve had no problems loading hundreds of songs onto my player. Battery life is fantastic, the price was good and the design is attractive. I hope to heck it lasts a good long time!

Bobar on February 11, 2009 2:34 PM

I purchased the 8GB Zen Mozaic yesterday and the screen pulses in and out, should it be doing this? Also sometimes the button freezes and will not let me do anything.

Henry on February 22, 2009 1:11 PM

If you´re looking for an affordable mp3 player and a quality brand, the Mozaic is the right choice!Pros:InexpensiveDurabiltyEasy to useCons:Keypad is not the bestNo volume controlsWell it´s a nice player, and the sound is crystal. Also Creative improoved the batery life time over the V PLus. The firmware is also stable, unlike other manufacters out there.

hk on March 3, 2009 5:02 PM

OMGGGGi love my new creative zen mozaic, but im kinda dissapointed thatA)there was no plastic covering thing on the screen, and therefore many easily avoided scratches have appeared :@B) when i try to delete something, it doesnt delete, but stays there!!!!:@@C)the cool wipe effect when a different screening comes up – yh, it doesnt happen with mine:@@@@@@please help me!!also, did you have the covering with yours(if u have one )?if so, i think argos probs gave me one that someone else returned:@@@@

Michelle on March 13, 2009 11:39 AM

SHOCKED!!!!!!!!!THE LITTLE GEM of a ZENI would recommend the 2GB Creative ZEN MOZAIC 100% any day to anybody! I bought one for my daughter for christmas 2008, I searched all mp3 players, pricings and features wanting to fit her with the right one. When she opened it we had a blast playing with all it’s features and listening to it, she loved it having internl speakers. Within 2 weeks from her getting her Zen she lost it by taking a fall on the snow and ice at our town hall. The next day when we discovered it was gone, we had a double header ice & snow storms, we shovelled much of the area where she had fallen but could not find it and the town plows had already come through. After alot of tears from my daughter and frustration from me, much winter weather visited our little town in New England this year, we have endured multiple snow, ice, sleet, wind and rainstorms, so we gave up on the fact that we might find it.Maybe by spring thaw but it was sure to be in pieces, since the plows and loaders keep pushing the snow banks back. We live in a small town 2,000 ft in elevation they call our town here little Alaska, due to the winter conditions we endure.Now get this, low and behold my father calls me this morning and tells me he found my daughters mp3 player! We are all in complete SHOCK, IT STILL PLAYS MUSIC! Still Charged, unscratched, Regardless the screen does not work, the screen itself is not scrathed nor is the body of it at all but it will not come on, that is expected, the rest of the player looks untouched like it just came out of the box ear buds and all, buttons all still work perfect and it still plays like it is new! Though she will not be able to see or use the screen features, this is incredable to us who know the harshness of our winters that this little hand held electronic thing would even be together never mind looking unscathed (besides the screen not working) and even for it to turn on is a miracle, still charged at that after 3months!!! I have never written any reviews on a product or felt compelled to but I just had to share our story about our little Gem of a ZEN! :o }

phill on March 14, 2009 12:55 PM


Dennis on March 20, 2009 4:16 AM

I just picked the Zen Mozaic 8GB up yesterday, and im impressed of what you get for the buck. I dissagree with the sound quality, since its somewhat better than my old Iriver and Ipod. The sound is crisp, good bass and the interface is nicely done. The Video + Picture functions can for my sake go to hell because who wants to see a movie or pictures on a tiny 1.8 screen? The design is unique and stands out in todays “hyper-modern-design-wave” and I just love the fact, that Creative took the chance and made some different.. Thumbs Up Creative Zen Mozaic :)

Paige on April 6, 2009 5:33 PM

I have a question about mine, its the pink one and I cant find the radio or how to turn on the speaker. I NEED HELP!!!

liss on April 28, 2009 10:34 AM

How to use my Zen mozaic on Linux????Please help me=)=)=)

Dave on May 4, 2009 1:52 PM

My zen that i got for xmas o8 wont turn on any more. Even when i plug it into my pc nothing happens. Could this have anything to do with the battery running out. I stiil recommend the zen.

Peter on May 5, 2009 6:25 AM

Like the website name, im a anything but Ipod person, most likely for knowing them all too well.Just got me this little gem, and let me tell you, its a beauty.Ugly? that is a matter of personal opinion, but are you going to use it on your head, or safely on your pocket ?the sound is great, crisp and for the left/right handed, im a right handed, but I use it with my left hand, and it took me like 2 days to get used to the buttons.Slim but sturdy, the buttons have a reassuring “click” to them, rather that the “ups, a 1/10 of a touch too much”.I also find the “volume” issue to be a false one, its there when you need it, listening to music, why 2 more buttons?Bottom line – its great!

antipet on May 31, 2009 11:49 AM


James on July 13, 2009 10:17 PM

Excellent review, many thanks.

Kate on July 23, 2009 3:02 PM

How do I unfreeze it? It’s just frozen up and I can’t change songs or turn it off…how do I keep it from happening and what should I do once it does freeze?

SPiCOLi on August 10, 2009 1:22 AM

This is a killer little machine for the most part. I just picked up the 16gb (only black available) for about $100, even got it ‘engraved’ with my name on back (limited time offer from the Japanese Creative website).An anti-iPod friend of mine told me to get one of these after inviting me to ‘join the 21st century’. I had told him about some problems I’d been having with my 7-year-old Net MD [MiniDisc] player for which I paid about 4x more for back then. I hope this ZEN lasts at least as long…Overall, it works well above what I expected in terms of music compatibility (video is NOT what I’d buy this for, just a gimmick), sounds great with a bunch of equalizer settings to play with.One negative is that I’ve had it freeze up a few times already during sync with Windows Media player but it seems to ‘rebuild’ perfectly after hitting the reset button.It’s a super tiny machine, so the buttons are super-small as well but feel sturdy and easy to use. The menus are pretty good and easy to follow and a little customizable.I’d recommend adding an invisible film protector to the screen to prevent scratching too.Not a bad alternative to the iPod Nano, and even better when considering the price! 16gb is a helluva lot of music!SPiCOLi Out…

Jakima on August 15, 2009 1:33 AM

Well my zen moziac keeps freezing for some reason could tell me why it keeps doing that and how to fix it?

Sarah on August 25, 2009 12:09 PM

Hi I’m in the UK, you say this supports napster files, but I’m really finding that it doesn’tCOuld you let me have any suggestions.

Donnacha O’Ceallaigh on August 25, 2009 4:10 PM

I bought one of these and never again. I am completely finished with Creative from now on. I have had only problems with both the player and the software.My first problem is that the player will not turn on.My second problem is that when I try to transfer music from the Library to the player, it refuses to, stating that the player is not connected.My third problem is the customer service. It doesn’t exist! I am shocked and appalled by their contempt for my business.I would absolutely never recommend this product to anyone, especially due to the terrible customer service.

Repeat Creative Fan on August 31, 2009 3:35 PM

I first loved Creative after my first generation ipod was a disappointment, short battery life, constant freezing problems, no remote song deleting, no radio, and short-lived. I moved on to the Creative Micro photo and loved it. This beauty helped me through many quarters of advanced biochem – audio recordings of lectures were clear and crisp with minimal background noice, even from center seats in a large university auditorium. After 3 years, and a 10 ft. fall onto concrete $#!^, my Microphoto died. Despite the fall the exterior was fine, I suspect internal damage as player failed to power on after the fall. I moved on to the 30g Zen Vision: M. LOVE IT! I do agree that it scratches a bit easily but a screen protector & sleeve/skin can help minimize this. Battery life isn’t quite as great as my micro but still long enough life to get me through weekend excursions. I like the Creative interface but for those who don’t, it is excellent to have other options (WMP).Donnacha O., I think you’ve resolved 1 of your 2 problems. Computer probably doesn’t recognize the player as being connected because it is not powering on. That’s like trying to roll down power windows in a car with a dead battery and wondering why they won’t roll down. Once you resolve your power problem, I’d bet you’re player can/will be recognized by your computer and then the fun can begin. I wouldn’t let 1 dead/improperly charged battery ruin your view of a great line of products.

Magz on September 12, 2009 11:26 AM

WARNING – DO NOT BUY THIS PRODUCT!!I have not even had mine for 90 days, and it is now completely dead and inoperable.Just do a search for “Zen mozaic won’t charge”, and you will find that many others have the same problem, and there is yet to be a solution. It worked good for awhile, then became useless.

frank on October 29, 2009 11:52 AM

So the volume control is there when you are listening to music? Just not when you arent? Someone clarify

Gemeiza on November 7, 2009 2:30 AM

My USB port will not work. Is it my zen or my computer? IT DOESN’T EVEN CHARGE! I have tried other mp3s in it and it does the3 same, but it does charge the mp3. I am just really frustrated and don’t understand.

DEVON on December 12, 2009 8:26 AM


Lus on December 25, 2009 7:13 PM

To Frank:You know the buttons that players have to change volume directly? Like the ones normally found along the side of the player? The Zen mozaic doesn’t have those buttons.Assuming the player is locked, you’ll have to unlock the player’s keypad then use the up and down buttons to change the volume level. A little more troublesome, but not that big a deal.

Chris on January 4, 2010 7:08 PM

I am thinking of getting the8GB Mozaic. I have a 2GB ZenStone with speakers now.How does the sound compare onthese 2 players? I use behindthe head SONY headphones, havenever liked ear buds.Sound on the Zen Stone is greatbut I want to see the info onthe songs I’m playing (notmuch on the Stone).

Darrell on February 2, 2010 6:29 PM

No, it is not compatible with Rhapsody. I have just purchased this mp3 player(works great) but rhapsody will not recognize it and will not it will not sync. At least for me it is not working.. :(

Syed on March 17, 2010 11:11 AM

my zen mozaic player has a very weak battery though i charged the player for 5-6 hours it worked for only 3hours.I cant understand is it a problem with the battery.And for how long is the warranty perid of this zen mozaic player.

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