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-   -   Screen Dead (Dark). (http://www.anythingbutipod.com/forum/showthread.php?t=58523)

NLAlston 10-21-2010 12:03 PM

Screen Dead (Dark).
 
My Sansa View had been working fine, up until just two days ago. Now - for some reason - the screen shows no life at all. The blue ring around the navigator circle does illuminate, as it always did, but the screen remains dark.
I had thought that maybe the charge was just too low, and that maybe I should leave it charging (wall charger) overnight. I did do that, but the problem remains the same. I had also tried holding the power button on for nearly a half minute, but that changed nothing either. I have just emailed tech support, and am awaiting a response from them, but I wondered if anyone else had experienced this.

NLAlston 11-26-2010 06:05 AM

Don't know what went wrong, with my View, but the manufacturer thought it was serious enough to take in - and exchange it out for me. Mine was a 16G unit, but they sent me a brand new 32G as a replacement. I thought it was extremely nice of them.


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