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  #1  
Old 10-06-2010, 10:47 PM
Olley Olley is offline
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Default Points Disappeared!
I got the weekly Zune email today, only to find that:
- the offered free song would cost 79 points, and
- my previous balance of 1000 points was now zero.

Anyone else have this happen?

On a side note, I've been noticing those "free" songs often have DRM in them, and can't be synced/copied to any other device. So much for free.
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  #2  
Old 10-07-2010, 01:07 PM
FallenArms3 FallenArms3 is offline
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Dude, they're free, don't complain much.

Occasionally the database will mess up and revert to the original price. If you wait around a bit, it will usually become free again, unless you missed it. Wait a day on the points issue and then call support.
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  #3  
Old 10-09-2010, 04:19 PM
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BlindBandit BlindBandit is offline
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Quote:
Originally Posted by Olley View Post
I got the weekly Zune email today, only to find that:
- the offered free song would cost 79 points, and
- my previous balance of 1000 points was now zero.

Anyone else have this happen?

On a side note, I've been noticing those "free" songs often have DRM in them, and can't be synced/copied to any other device. So much for free.
That what i said in the last post that i Hate the Microsoft Points system . try signing out then signing back in to Zune Marketplace.
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  #4  
Old 10-12-2010, 01:27 PM
Olley Olley is offline
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Bumping this in case DaveMac will offer of an opinion of the missing points.

Dave: Is the points system going away? If so, will any points left on a account be converted to equivelant money, or just disappear like my 1000 or so points have?
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  #5  
Old 10-13-2010, 12:07 PM
DaveMac-MS DaveMac-MS is offline
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I honestly don't know - my account still shows points, so I don't see a change so far.

I do know that the phone Marketplace will be regular currency based.

As I've said before, you can firmly count me in the anti-points crowd, so if I learn anything I can share, I'll pass it on.

Cheers, Dave.
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  #6  
Old 10-14-2010, 08:52 AM
Olley Olley is offline
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Thanks, Dave. The points I had in my account were all MS gifts for screwing up my initial Zune HD order. Suddenly my account was zero, the day I started this thread. And apparently the free songs offered every now and then require at least some points in the system or you can't "buy" them for $0/0 points. Enough of a flaw to make me warn folks against the marketplace.
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