android
  #1  
Old 07-26-2012, 02:59 PM
ladyt56 ladyt56 is offline
Junior Member
 
Join Date: Jul 2012
Posts: 3
Default Cowan X7

I purchased a cowan x7. When I first received it, it download my audio books perfectly and plays perfectly. Now, as of today, nothing will download to my player. I have at least 138gb left. I try to download from audible and digital media. Nothing. I even tried to download the firmware and it will not transfer to my player. I get error messages. Can someone help me. Cowan support is a joke.
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 07-26-2012, 05:52 PM
DragonBottles's Avatar
DragonBottles DragonBottles is offline
Member
 
Join Date: Oct 2009
Location: Isle of Wight, UK
Posts: 349
Default

We're going to need more than that if you want help. Screenshots etc.?
__________________
Reply With Quote

  #3  
Old 07-26-2012, 11:19 PM
ladyt56 ladyt56 is offline
Junior Member
 
Join Date: Jul 2012
Posts: 3
Default Cowan X7

I don't have screen shots but every time I try to down load and error message with 0x8004005 comes up with Overdrive media and the error msg 0x80070570 came up when I tried to download the current firm ware from cowan global.
Reply With Quote

  #4  
Old 07-27-2012, 12:47 AM
Resiak Resiak is offline
Member
 
Join Date: Nov 2007
Location: London
Posts: 106
Default

Your error message sounds as if your database is corrupted. Hope you have backed up your data elsewhere so you can copy it back to the Cowon. You should try to do a database update first. You can find this option by going into "system" and you will find it on the 3rd page. You must also set USB mode to "MSC" and not MTP. This too is on "System" on page 2. The firmware upgrade has to be copied to the flash drive of the Cowon and not the Hard drive. You may have done all this, but if you haven't, try these first. If this fails to solve your problem, you may have to format the hard disk.
Reply With Quote

  #5  
Old 07-28-2012, 05:58 AM
WalkGood's Avatar
WalkGood WalkGood is offline
Moderator
 
Join Date: Aug 2006
Location: FL
Posts: 12,579
Default

Quote:
Originally Posted by Resiak View Post
Your error message sounds as if your database is corrupted. Hope you have backed up your data elsewhere so you can copy it back to the Cowon. You should try to do a database update first. You can find this option by going into "system" and you will find it on the 3rd page. You must also set USB mode to "MSC" and not MTP. This too is on "System" on page 2. The firmware upgrade has to be copied to the flash drive of the Cowon and not the Hard drive. You may have done all this, but if you haven't, try these first. If this fails to solve your problem, you may have to format the hard disk.
Normally before I try to format the HD, I'd connect in MSC mode and run your favorite CHKDSK software. Which can possibly fix a corrupted db saving you from formatting the HD and losing all your data. Naturally if that doesn't work I format and re-firmware as you've suggested. Regardless always having a back up of your data for restoration is critical, again as you stated.
__________________
WalkGood,
Ramón

abi >> | Forum Rules | Glossary | Why Rockbox | FLAC or MP3? | irc
Reply With Quote

  #6  
Old 07-27-2012, 03:48 PM
ladyt56 ladyt56 is offline
Junior Member
 
Join Date: Jul 2012
Posts: 3
Default

I went to systems and did the data base update, that did not work. Now I will try to reformat the player. Can I do this in systems also?
Reply With Quote

  #7  
Old 07-28-2012, 01:01 AM
Resiak Resiak is offline
Member
 
Join Date: Nov 2007
Location: London
Posts: 106
Default

Yes, you can. To format the hard disk, do it this way:
Settings > Systems > Information >Format
Good luck. Hope this sorts it out.
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 05:07 AM.