Old 01-19-2013, 09:17 AM
ftc1776 ftc1776 is offline
Junior Member
Join Date: Jan 2013
Posts: 2
Default E475 and overdrive audio books

Hi all,

This is my first post here.

I just got a E475 and tried to download a book to it via overdrive media console (drm wma). I can transfer to other devices without problem, but receive the follow error when transferring to the E475:

Error 0xC00D2772: A problem has occurred in obtaining the device's certificate.

I have had other Sony devices with no problems, but now only get the error. I have reset the device and even reformatted it, but to no avail.

Can it be that this model does not support DRM protected WMA files?

Any suggestions?
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Old 01-21-2013, 10:44 AM
skip252 skip252 is offline
Join Date: Dec 2007
Location: Chicago
Posts: 5,856

Welcome To ABi

It doesn't seem the E475 supports protected content. I dug up the Help Guide here In the Specifications and Transferring Contents Using Media Go sections it states that protected content isn't supported.
The specifications say
(*3) Copyright protected WMA/WMV files cannot be played back.
(*4) Copyright protected AAC-LC files cannot be played back.
in it's footnotes for WMA and AAC protected files.
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Old 01-22-2013, 10:21 PM
ftc1776 ftc1776 is offline
Junior Member
Join Date: Jan 2013
Posts: 2

Thanks for the answer, and the welcome! I have been lurking here ever since I bought my first sansa years ago.

I dug around a bit, but didn't see that footnote.

Any idea why they would make an about-face like that? I didn't even check this time since my previous sony (the s545 which was almost identical) did support it. For that matter, why would a device not support drm these days??

Is there any work around that I can use, or alternative software that can be installed on the device?

I appreciate the help.
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drm wma, e475, overdrive media

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