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Old 01-18-2008, 12:03 AM
jwb5th jwb5th is offline
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Join Date: Jan 2008
Posts: 12

Buyer beware!

It is a nice little piece of hardware in theory, but if in fact you get a less than optimal unit, you are screwed. iRiver has got to have the worst support system of any mp3 manufacturer. You can neither get the unit repaired nor replaced under warrantee. If you do manage to get permission to return the unit, it will drop into a black hole for months and ultimately get returned with the same issues. I loved my first iRiver Clix (until I closed it in a car door) but my experience with 2 Gen II units has been a misery. Flakey performance and too short battery life. I have given up and moved to a Cowon D2.
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