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Old 03-22-2008, 10:54 PM
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BobbyRS BobbyRS is offline
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Join Date: Oct 2007
Location: USA
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Sorry to hear..... if you don't have any luck with replacing it from the store, you should be able to get Creative to honor the warranty for replacement since you just purchased it 3 months ago.

Returning your Zen to Creative for warranty service:
http://us.creative.com/support/warranty/rma/obtainrma.asp

Creative Warranty Returns FAQ:
http://us.creative.com/support/warranty/rma/rmafaq.asp
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