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Old 09-10-2008, 01:14 PM
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BobbyRS BobbyRS is offline
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Join Date: Oct 2007
Location: USA
Posts: 6,575

Hello homerj3315. Welcome.

I tried downloading the newest version of WMP but it kept giving me an error message upon installation.
Can you try again and let us know what the error message says?

the device was not being recognized by the media player software which you use to transfer files.
Check Device Manager (under the Portable Devices category) for the status of the ZVM's driver. It should be listed as the Zen Vision M. Without the driver loading correctly, no software will detect the ZVM. If the driver is loading fine, you should see the ZVM under My Computer as a Portable Device.

This was the first time its ever happened.
What have you done in the past to correct this issue?
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