android
  #1  
Old 09-09-2008, 08:46 PM
homerj3315 homerj3315 is offline
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Angry What is going on with this thing??!

I have had this for over a year I think. Always had a problem uploading movies, so I found this site and decided to use some of the advice given. I tried downloading the newest version of WMP but it kept giving me an error message upon installation. So I said to hell with it, but then after restarting the computer, the device was not being recognized by the media player software which you use to transfer files. This was the first time its ever happened. I tried restarting serveral times, but nothing was working. The device is no longer being recognized and I cant seem to fix it. I am extremely upset and dont know what to do. I even uninstalled the software, and then reinstalled it, but still nothing. Please help me..
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  #2  
Old 09-10-2008, 03:21 AM
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coachop94 coachop94 is offline
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Old 09-10-2008, 12:14 PM
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BobbyRS BobbyRS is offline
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Hello homerj3315. Welcome.

Quote:
I tried downloading the newest version of WMP but it kept giving me an error message upon installation.
Can you try again and let us know what the error message says?

Quote:
the device was not being recognized by the media player software which you use to transfer files.
Check Device Manager (under the Portable Devices category) for the status of the ZVM's driver. It should be listed as the Zen Vision M. Without the driver loading correctly, no software will detect the ZVM. If the driver is loading fine, you should see the ZVM under My Computer as a Portable Device.

Quote:
This was the first time its ever happened.
What have you done in the past to correct this issue?
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