android
Go Back   abi>>forums > MP3 Players By Brand > Creative > Zen V

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-26-2008, 04:39 AM
khismet khismet is offline
Junior Member
 
Join Date: Oct 2008
Posts: 2
Default Can't charge Zen V 2G with Creative mains charger

I've searched the forum for this, and found a lot of people with the opposite problem, but not this way round.

I can charge the Zen V from my PC (which has the crappy Creative Media Explorer software installed), but not from another PC which doesn't - from reading other messages, it appears that Creative requires the driver loaded to charge - is this correct?

My main problem is that I have a Creative mains charger, and I can't charge the device from that either - it works, in Europe, using the 2-pin european style mains connector, but doesn't work in the UK, with the UK 3-pin connector. There is definitely power coming through the plug, as the yellow light on the charger lights up.

Anyone else had this problem, or even better, know how to fix it?
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 10-26-2008, 10:21 PM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Welcome khismet. The Zen V is an MTP device. If you are using an MTP compatible Operating System like Vista or WinXP with WMP11 (or WMP10) installed, you will not need any additional Creative software installed for it to be recognized and have it's driver load. In WinXP, MTP is installed when WMP11 (or WMP10 is installed.

Quote:
I can charge the Zen V from my PC (which has the crappy Creative Media Explorer software installed), but not from another PC which doesn't - from reading other messages, it appears that Creative requires the driver loaded to charge - is this correct?
Yes, in order to get full charging current, the driver for the Zen will need to be loaded without error. Most likely the other computer doesn't have MTP installed to correctly have its driver installed properly.

Quote:
but doesn't work in the UK, with the UK 3-pin connector.
Are you sure the connector/adapter isn't the problem?
__________________
.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

Zen FAQ
Reply With Quote

  #3  
Old 10-27-2008, 02:54 AM
khismet khismet is offline
Junior Member
 
Join Date: Oct 2008
Posts: 2
Default

Thanks for that - the 'other pc' probably doesn't have WMP11 on, so I'll fix that.

The adaptor could well be the problem, though if so it's a weird one - there's obviously power getting from the 3-pin adaptor into the power supply block, because it lights up - but no juice seems to be making it to the Zen. The PS block does at least partly work, because it works with the European plug adaptor.
Reply With Quote

  #4  
Old 10-27-2008, 09:07 AM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

No problem.

Yeah, it looks as though the AC adapter itself is fine since you say it works with the European plug. This is why I question the UK plug.
__________________
.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

Zen FAQ
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 11:40 PM.