Loose Input Jack

[Reklaw]

I got my wife an X5L that she has loved for a long time. Recently a few kid assisted drops have resulted in a loose input jack. The connection to headphones or speakers is now easily disturbed resulting in alternating speaker audio and a host of other nasty sound output issues.

I saw recently that Cowon has discontinued support for the X5 line. Does that mean that they've stopped developing firmare, stopped selling, stopped repairing? If repairs are still an option, does anyone have any information about how to find a US repair center?

I appreciate any advice I can get.