android
  #1  
Old 12-04-2008, 02:26 AM
calypso calypso is offline
Junior Member
 
Join Date: Dec 2008
Posts: 3
Default Stuck Screen On Zen V Plus

I recently purchased a refurbished Zen V Plus from the creative site (as in, last week). Tonight, I was fiddling with it, and watched that one panda ad video, that I don't understand but was interesting, so I decided to watch it again, and guess what? The screen got stuck! This is what it looks like now:

Black screen. Top right, the battery symbol, half full about. At the bottom is the title of the video, the song bar thing, and the times indicating how long the video is and how long it has left. The bar is gray.

It has been stuck like this for several hours. It won't let me do anything at all. No play, pause, back, or turn off. I tried connecting it to the computer, and its like its dead! Somebody please help me, I want my music back!
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 12-04-2008, 09:05 AM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Welcome calypso. Have you tried pressing the Reset button (little hole on the left side)? Use a paperclip to press. This will power off the Zen and allow you to do a hard boot.
__________________
.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

Zen FAQ
Reply With Quote

  #3  
Old 12-04-2008, 10:49 PM
calypso calypso is offline
Junior Member
 
Join Date: Dec 2008
Posts: 3
Default Thank you

Thank you for that tip! I will try it if this ever happens again. However, since I asked for help, the mp3 ran out of battery and went dead, so I tried to charge it and after several attempts and 'rebuildings' of the library, it was normal again. I have no idea how. The reset, I did not know about. It could save a lot of trouble. Thanks again!
Reply With Quote

  #4  
Old 12-04-2008, 10:51 PM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

No problem. Good to hear. Enjoy the Zen!
__________________
.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

Zen FAQ
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 06:44 AM.