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Old 01-01-2009, 12:51 PM
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BobbyRS BobbyRS is offline
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Forget about any software right now. No software will detect the Zen until the driver in Device Manager is installed and loaded without error. The Zen should show as Creative Zen under the Portable Device (or Other Devices) category. If it is not showing this when the Zen is connected, then start checking the connection hardware. Try another USB port; ones in the back of the computer, not the fron case ports. Try another USB cable....
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