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Old 01-03-2009, 10:59 PM
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BobbyRS BobbyRS is offline
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Welcome awreadie. First thing's first. After connecting the Zen to the computer, check Device Manager to see if the Zen is being detected and having its driver loaded properly/without error. The Zen should be listed as Creative Zen under the Portable Devices category.

You may want to check out the Zen FAQ sometime as well.
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