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Old 03-13-2009, 10:39 PM
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BobbyRS BobbyRS is offline
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Join Date: Oct 2007
Location: USA
Posts: 6,575

From an earlier post of mine:

The Zen may need a new control board/pad. However, I believe the joystick is mounted to the mainboard. So it is possible a new mainboard would be needed if the joystick can't be replaced. You can try taking the lower part of the case off to take a look and see if there any visual indications of the joystick being bad/loose. Here are a couple of videos of the disassembly here and here.
Since it is new, is it still under any kind of warranty? Consider this.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

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