Trouble Tranferring Files

[flummoxed]

I did search the forums...I have used these forums numerous times before becoming a member but have not seen an answer to my particular dilemma.

My computer shows my View is connected. I go to transfer the file to my player and my computer shows me that I can do that. I hit the button, it shows the file is transferring to the player.

When I disconnect and look for the files on the player, they are not there. Tried using a different cable thinking that one of them was bad, but had the same response.

When I disconnect it the player even goes through the refreshing database it always does after I add files and then says it is finished, but no files are on the player.

I'm not sure what to do now.