Sansa Media Converter won't convert pictures

[miss.rodgers09]

I've just installed the latest version of the SMC, it installed fine, recognizes my Fuze, uploads thumbnails, etc. When I click the convert button, it fails to convert the picture. The 'reason' listed; "Fail to transcode files"

I've tried JPG and TIFF but nada. I have the latest version of Quick Time too. Any thoughts?

[oobergeek]

Originally Posted by miss.rodgers09

I've just installed the latest version of the SMC, it installed fine, recognizes my Fuze, uploads thumbnails, etc. When I click the convert button, it fails to convert the picture. The 'reason' listed; "Fail to transcode files"

I've tried JPG and TIFF but nada. I have the latest version of Quick Time too. Any thoughts?

I haven't done pics in a while but since they are already in .jpg format I don't believe they need to converted them with SMC. Check which USB MODE you are in because I believe to get them 'synced' on your player you need to be in MTP mode. Or if you are in MSC mode you can just drag'n drop them to your players PHOTO folder, then view from the player (original firmware). Hope this helps!

Edit: photos may need to be certain size (220x176?..check manual), so your photo's may need some cropping done.