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Old 01-16-2010, 07:08 PM
hollylaird888 hollylaird888 is offline
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Join Date: Jan 2010
Posts: 1
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Hello,
firmware version.. I dont understand my zen micro is stuck in recovery mode. now whenever i turn on the zen touch .. it starts up to a screen where have 4 option..
clean up
format all
reload firmware
reboot

i cleaned up first then formatted it then did the reload firmware.. and then plug the cable in the computer.. the computer recognizes it as the zen touch but .. the upgrade program still says .. your player is disconnected please connect your player..
How do i fix this issue.. please help Holly
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