Old 11-05-2009, 09:41 AM
sunflowerturbine sunflowerturbine is offline
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Join Date: Nov 2009
Posts: 2
Unhappy power surge from USB


i've had my creative zen mozaic for several months, and i have been charging it via USB since i got it. suddenly today i get the "power surge from unknown USB device" message, and the screen only glows grey, it won't come on.

i saw on some of the other forums that there were firmware downloads for other players that could help this problem -- is there such a thing for the mozaic? or have i fried it inside?

they dont sell them around here anymore so it looks like i'll be ordering from amazon... ai yaa...

any help would be appreciated.
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Old 01-17-2010, 07:11 PM
p0ke37's Avatar
p0ke37 p0ke37 is offline
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does the player show up in device manager or in my computer?
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Old 01-18-2010, 06:19 PM
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ZenChick ZenChick is offline
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You could try resetting your player and seeing if you can get it to come back to life; but if your computer detected an overcurrent on its USB port, then chances are good that a catastrophic electrical failure within your player caused it. Meaning: It's likely toast.
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