Old 02-24-2010, 11:59 AM
ritchie07 ritchie07 is offline
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Join Date: Feb 2010
Posts: 1
Default Zen Vision M only booting in recovery mode


Recently my Zen Vision M stopped working properly.

It started with each time I turned it on it would say 'Rebuilding'. This then stripped off half of the music on the player. Since then, I have been unable to fix the problem despite trying many solutions mentioned on this forum. In fact, I may have made the problem worse-it now only boots into 'Recovery Mode' and also says Firmware error.

I am running a laptop with Windows Service Pack 3 and Windows Media Player 11.

When I connect my Zen to the laptop it is recognised in device manager but not in Windows Media Player and I think most importantly not by the Creative MP3 Player Recovery Tool. I am unable to add/upgrade the Firmware as the Firmware update says 'Your player is not connected, please connect your player'.

Any help would me much appreciated, I am close to giving up.
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Old 03-01-2010, 11:21 AM
poolhallrichard poolhallrichard is offline
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Join Date: Feb 2009
Posts: 5

How are you getting yours to go into Recovery mode? Mine will show Rebuilding for ages and then straight into Firmware Error and if I hit reset, it just goes through the whole process again.
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Old 03-01-2010, 12:38 PM
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jmx747 jmx747 is offline
Join Date: Mar 2007
Location: new england
Posts: 222

my guess would be hard drive failure.. Ever drop your player? or toss it accidently ? or have it for a good few years ?
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Old 03-01-2010, 05:00 PM
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delaware74b delaware74b is offline
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Join Date: Dec 2007
Location: Delaware
Posts: 51

I concur, impending hard drive failure. Have you tried going into recovery mode and format all? I'd try that first before condemning the drive.
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