Sony NWZ-E344 won't boot

[Scottrd]

My Sony NWZ-E344 won't boot, it just stays on the "Walkman, Every moment has its music" I have tried to reset it and it hasn't fixed the problem. Also it won't connect to my computer correctly, I plug it in and every time windows update will come up and will try to reinstall the driver, after reinstalling the driver if I try to copy anything onto it it will say that the device has been disconnected or isn't functioning properly. I have tried reinstalling the firmware that I got from the Sony site but after I do the first few steps it will never recognize that the mp3 player is connected. Does anyone have any idea what the problem could be and also any possible fixes?

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