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Old 06-13-2010, 04:36 AM
abozoluser abozoluser is offline
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Join Date: Jun 2010
Posts: 2
Default Try the FAQ in the User's Guide "To clean up your player's memory"

My Zen Mosaic EZ series wouldn't get past its "Rebuilding" screen no matter what, including several resets. I was able to restore its functionality by pressing reset, then when the boot process started, pressing the upper left button which caused the device to enter its "Recovery Mode" screen. I then selected all the options, one by one, "clean up", "format all", then "reboot". Ta Da. Everything works again.
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