Issues with S545

[kpbhat]

Hi,
I bought a S545 recently. I have 2 major issues with my piece which is really irritating
1) I hear an annoying noise from the earphones when player is switched off.
2) The sound output of the player becomes very funny when I increase the volume beyond 17. 18 and beyond I can't understand even one word of what is coming out of player. It sounds as if I have made a funny combination of equalizer. The same problem is there when I play FM also. But this I have only when I am using the earphones, not the built-in speaker.

I am in India and got the player as a gift from a friend visiting from US. So, I can't get it replaced also as my friend already returned back to US.

Any assistance would be helpful.

Thanks

[CrowdAds]

[Strephon Alkhalikoi]

You're not going to like this.

Contact Sony and explain to them your situation because, sadly, it seems you have a unit that was defective out of the box.

[lestatar]

I must sadly concur with Strephon - the symptoms you describe sound very unusual and probably indicate the device is bad.

Good luck man,
-lestatar