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  #1  
Old 12-01-2009, 04:15 AM
Paleskin Paleskin is offline
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Default creative zen touch chronic problem

This problem has been bugging me ever since I first receive creative zen touch 20 gb, and make me change to another brand, and leave this unit in the warehouse

The problem is the back button and the next track button has been annoyingly randomizing all tracks, so I GET tracks randomized almost all the time

Upgrading firmware doesn't fix it, creative lousy customer support in my country even make me more nausous

I bought it in 2004 and since then, I never wanna buy another creative product

Recently someone mention how to fix this button problem, but the link he provided is dead, can someone enlight me ?
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  #2  
Old 12-08-2009, 09:05 AM
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Albinoni Albinoni is offline
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Location: Perth, Western Australia
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Quote:
Originally Posted by Paleskin View Post
This problem has been bugging me ever since I first receive creative zen touch 20 gb, and make me change to another brand, and leave this unit in the warehouse

The problem is the back button and the next track button has been annoyingly randomizing all tracks, so I GET tracks randomized almost all the time

Upgrading firmware doesn't fix it, creative lousy customer support in my country even make me more nausous

I bought it in 2004 and since then, I never wanna buy another creative product

Recently someone mention how to fix this button problem, but the link he provided is dead, can someone enlight me ?
When you say randomizing all tracks do you mean that when you have the player playing, it would just automatically change tracks all of a sudden without you even touching any buttons?

Or do you mean when you either press the back or forward button it would go to a total different song, instead of in order, and if this is the case, well than you have Shuffle Play activated, you will need to de-activate it to fix it, simple
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  #3  
Old 09-23-2010, 08:24 AM
shuffle shuffle is offline
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I think I'm having the same problem with my Zen Touch, does anyone have any suggestions, or is it time for a new player?

Not every time, but very frequently, when I press any of the buttons on my Zen (menu, back, ok, next track, previous track) it responds as if I've pressed the Random button, so switches to shuffle mode and adds every track to the now playing list.

To get back to where you were before, and out of shuffle mode you have to press many of the buttons that potentially cause the problem - sometimes just to get it playing a playlist takes three or four attempts. (Each of which increases the likelyhood of the player being dashed to the floor in frustration.)

I'm sure a while ago, when I was looking up how to replace the battery I read somewhere about how to fix the buttons, but I can't find this anymore.
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