Zen 8GB, firmware update fails, does anyone have an older firmware version?

[voidoids]

Hi evveryone, have gone through all the usual stuff and I can get to recovery screen, clean & reformat - when I try to apply firmware update I get the update failed message from the lastest firmware file...was going to try an older version, but creative have removed the files!!
This was in trying to fix a problem where the unit starts up, the word creative flashes up & then disappears. No 'ZEN' appears, and the unit seems to hang on a DARK screen, requiring a reset.

Any help would be very much appreciated by me and my upset son

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