Zen 16Gb freezes
I just bought a new Zen 16Gb. It works find, until yesterday it froze when I turned it on. And it happens every three or four times I turn on. The sound was not working, but the name of the song, artist, album still running. And I can still see the track list, but can't play the sound, it keeps stopping at 00:00. If I press play/next/prev it will froze completely, can't do anything. And It cannot be turned off normally, I must use the reset button everytime it freeze.
So can anyone help me with this???
And sorry for my bad English.