I recieved my E345 today. I purchased it NIB from ebay. I cannot get the home screen to come up. Only thing that comes up is the walkman logo with the 'every moment has it's moment music' and a little box annimation in the bottom right of the screen. I am able to connect it to my PC (windows 7 x64) and drag music into the music directory. I have done the support chat with sony, they basically said turn it off, turn is on, then try reset. That didn't help. I am unhestitant to assume that it turned off in the first place because the screen goes black in about 10 seconds.
I have also tried updating the firmware, but the install failed. This is pretty disappointing, anyone else had this issue or have any suggestions.