Just got an i9, only one earbud plays

[flowerpower]

So after lots of research I settled on an iaudio 9 by cowon. This player is amazing in every sense and sounds great through even a cheap pair of earbuds... but only on one side. I tried both the included earbuds and my own pair and in both cases I only get sound on the right side. Even tried playing with the balance setting and still no change. Anyone else experience this problem? I'm really hoping this is a simple fix since I do not want to send this player back to Amazon for replacement. I already waited a week and I want my music now! Thanks in advance for any advice!

[CrowdAds]