android
  #1  
Old 04-20-2014, 03:02 PM
Joolio Geordio Joolio Geordio is offline
Junior Member
 
Join Date: Apr 2014
Posts: 3
Default Samsung Galaxy 4.2 mp3 player sound quality and OS problems

I have a 6 month old (bought brand new) Samsung Galaxy 4.2 mp3 player, its actually my second and both have the same issue when during music playback there is distortion or crackling. Sometimes it happens every few seconds to render the song unplayable. It happens on the stock music player and on Power amp, Double twist, Winamp and Playerpro. I thought initially that it was interference caused by the wifi being on as it often happens when I am driving and I assumed it was connecting to various routers as I drove by however it happens when the wi fi is off also. I have tried the sd card in my Samsung S3 mini, my Samsung Note 10.1 tablet and my old Samsung Galaxy Ace phone and all play perfectly with no problems. I have tried different memory cards and it still happens. I am at a loss as to what to do next as it ruins any listening pleasure from what should be a great piece of kit as I am listening for the interference rather than the music. I assume its a known problem with the unit as it has happened to both players that I have had either that or I am very unlucky. Has anyone experienced anything similar and if so did you manage to find a solution?
My second problem has just occurred in the last few days. Apps are becoming unresponsive then the screen is freezing before the operating system force closes and the player white screens and needs the battery taken out in order to reboot it. Even when rebooted it repeats this frequently. Again any advice would be great
Cheers
Joolio
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 04-20-2014, 05:02 PM
skip252 skip252 is offline
Administrator
 
Join Date: Dec 2007
Location: Chicago
Posts: 5,412
Default

Welcome to ABi

What type files are you attempting to play? Files that are outside of it's specifications may play but have problems. I don't have my SGP 4.0 around to check but I have a older, slower android phone running Ginger Breaad 2.3. The hardware specs are to the SGP 4.2. When I play MP3 or AAC files they work properly. When I try FLAC they crackle, pop and stutter.

As for the other glitches all I can suggest is a factory reset. Backup your settings, boot to recovery, wipe the cache and do a factory reset and see if that helps. If not it's probably a hardware problem.
Reply With Quote

  #3  
Old 04-20-2014, 05:17 PM
Joolio Geordio Joolio Geordio is offline
Junior Member
 
Join Date: Apr 2014
Posts: 3
Default

Hi

Thank you. I only have Mp3 and AAC files mainly self ripped from my CD collection and a few iTunes and Amazon downloads.

Re the factory reset nothing done this before is there an easy guide to backing up and booting to recovery?
Thanks
Joolio
Reply With Quote

  #4  
Old 04-21-2014, 07:04 AM
Joolio Geordio Joolio Geordio is offline
Junior Member
 
Join Date: Apr 2014
Posts: 3
Default

Hi

Have done the reset fingers crossed it works.

Cheers

Joolio
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 09:00 AM.