thanks Andreh - 2 unresponsive X7's
I had an X7 and was very happy. I too had to take the back off and disconnect the power supply because the reset button did not work. My fix was OK for a year or two, until the device stopped speaking to the PC. I tried an ipad but hated it. I ordered another X7 which also worked delightfully until I left it at home and went on holiday. It won't wake up now. After charging for a day, I have just taken the back off and tested the power which definitely delivers specified 3v. The reset button definitely switches power off to 0 v. I am betting it is a firmware problem since I did not know about version 2.13 until looking at the support site. The pc cannot see the device which is inert whether powered by USB or charging pin. I noticed another thread where someone just kept resetting and turning on and off, but I have tried that so many times. Any other ideas?? Otherwise I will have to get the dreaded ipad out!!!