Originally Posted by WoodHawk
If the included ArcSoft media converter isn't working for you consider using iRiverter instead. Another forum member, Voxitage, suggested it and I was very successful in converting a 20min video with it. One nice thing is that iRiverter is cross-platform. It runs on Windows, Linux, and Mac OSX.
When converting your videos with iRiverter choose the Creative Zen Vision:M as the device, set the video bitrate to 512k, the audio rate to 128k, the video size to 320x240 and you should be all set.
Thanks guys, It works great!
Looks really nice too.