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Old 05-15-2007, 05:41 PM
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Default Recovery Mode

From time to time it may be necessary to boot the ZVM into Recovery Mode. This may be needed to clear the player or fix any database, filesystem, or firmware corruption.

To boot the player into Recovery Mode, do the following:
  1. Insert a paperclip, earring stud, or other slender, unbreakable item into the reset hole located at the bottom of the player to press the reset button inside. You should feel a "click" when you've pressed the button. Press and hold the reset button.
  2. While holding the reset button, slide the power switch toward the power icon and hold it there. Let go of the reset button.
  3. When the Zen bootscreen appears, release the power switch.
The Recovery Mode functions are as follows:

Disk Clean-up: Cleans up any filesystem and database errors that may exist, along with other hard drive housekeeping tasks. This also resets to default any user settings in the player, such as equalizer settings, FM presets, Hidden Folder password, and so on. The system time, firmware, and all uncorrupted stored media will not be affected.

Reformat Disk: Removes all stored media from the player and resets the database. This will be necessary if switching from one library manager on your computer to another - for example, changing from Media Explorer to Windows Media Player. Firmware and user settings will not be affected.

Reload Firmware: Removes the existing firmware and prepares the player for a new firmware load. This is necessary if the firmware is suspected of being corrupt, or to change from European firmware to US firmware (to remove the volume restriction). Stored media will usually not be affected. Note: You MUST have the new firmware file on your computer and be ready to load the new firmware, as your player will not properly boot until the new firmware is loaded!

Reboot: Performs a soft reset and reboots the player.
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