Connecting problem?

[Seffa]

I have a strange problem with my Zen V. When I plug it to computer's usb port, the player shows the mark that it's connected, a window (http://img523.imageshack.us/img523/9186/apuaaty4.png It's finnish, you don't understand) pops up in computer screen, but Zen V Media Explorer, Winamp or Windows Media Player don't show any players connected to computer. I also tried to update the firmware, but it had the same message, "Your player is not connected. Please connect your Zen V to computer." I've reseted the player, tried different usb-ports and cables, but it still doesn't work. It has worked before and I can still charge it from computer. Help me, or I will change to iPod!!! And my english may be bad, sorry.

[ZenChick]

The problem appears to be that improper drivers have been installed. Try following the steps for the second question in this FAQ thread. The question is specific for the Vision:M, but the steps should work for the V-series as well.

[Seffa]

It works now, but I had to format the player. I tried everything else. Thanks for advice anyway.

[ZenChick]

Glad you got it working!