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Old 08-15-2007, 07:31 AM
Ragnarok Ragnarok is offline
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Join Date: Aug 2007
Posts: 2
Default ZEN V Plus- Copy/Transfer freeze.

Morning all,

This is an issue I have read a lot about on the internet but I have never found a solution, so I'll attempt to reach out for help before sending my Zen V Plus back to creative with a frowny face.

The story goes, yesterday I got a Zen V+ 8gb from a friend, and much happiness was had. When I got home, I tried to use it, this is where things got awkward. Every process I use, it essentially transfers a handful of songs, but then stops. Completely. Freezes the window and the player. If I force close the transfer window, my PC is ok, however the MP3 player is now stuck in permanent "docked" mode. If I reset it via the tiny hole, it reboots, and then sits infinitely at "rebuilding library". The only option is to delve into recovery mode and format it ALL. So far I have tried out these methods:

Main Machine - Creative Software
Main Machine - Windows Explorer
Main Machine - Gnomad2 (on linux)
Main machine - WMP11 sync
Laptop - Explorer (transfer over network to the Zen plugged into my laptop)

As you can see it looks pretty dire. I'll try another computer now, but ALL of these methods involve the transfer freezing at a certain point, and buggering up the player to the stage where it needs a complete wipe. Oddly enough if I pick a very small amount of music (5 ish tracks) it will transfer them before "the crash" and they will work fine on the zen :s.

Any help or advice would be greatly appreciated.

-Ragnarok
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