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#1
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Four days ago, when i turned on my zen (30 gig ), it wouldn't go past the boot screen, all i got was a blank screen, and nothing happened. However, about ten minutes later, it seemed to have started up just fine. However, yesterday, the same thing happened again, only it didn't fix itself. I tried reading other posts on this forum for help, but none of them seemed to exactly fit my circumstances.
most of them seemed to say that a bad hard drive was the problem, but i'm not sure if thats happening here. I can hear the HD spinning up when i turn it on (though it stops when it gets to the blank screen). Also, I read that if the hard drive is bad, doing the disk cleanup or formatting might take a while or not work. When i did them, however, the cleanup was pretty quick, and the formatting (after i had tried everything else) took about 5 seconds, and all the hard drive space was recognized. Also, it won't charge by usb (though charging from the wall plug still works) and my computer won't recognize it, so i can't try reinstalling the firmware Does this mean it could be something wrong with the main board? My zen is out of warranty, and while i think i could replace a broken hard drive, i dont think my skill extends any farther than that. I would be so grateful for any advice. Thanks for reading my overly long post too... |
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#2
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Have you tried plugging it into another PC, jonfiredaman02? If you manage to get it recognized by other computer, you will be able to try reloading the firmware.
__________________
Cowon D2 4GB + 16GB A-data SDHC card • Meizu M6 SP 8GB • Zen Vision:M 30GB • Zen V Plus 4GB • iRiver SlimX 550 Sennheiser PX-100 • AKG K81 DJ • Alessandro MS-1 • FutureSonics Atrio M5 • Audio Technica ATH-CK7, ATH-AD2K • ATH-ESW9 Meier Corda Move |
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#3
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Based on everything in that problem description, I'd have to go along with the "bad hard drive" diagnosis, but it seems to be more of an elecronic failure than a physical failure - that is, the interface is getting hung up.
__________________
ZenChick - The one them iPod-owners warned you about! Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod |
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#4
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Well, thanks for all the help, but as i was trying get a different pc to recognize it, it just totally died. the screen flashed a bunch, went white, and i couldn't reset it, or even get it to charge or get the blue light on or anything. So i opened it up, and saw the problem- one of the chips somehow separated from the board, i don't know how, but there was no way i could have fixed it.
thanks anyway though. |
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#5
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Ugh! What a horrible way to go!
*bows head in silent reverence* Rest in Peace.
__________________
ZenChick - The one them iPod-owners warned you about! Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod |
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#6
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Still puzzling as to why a chip came off, unless it was dropped or something got a bit too hot, was it dropped at all?
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Sansa View 16GB (DEAD) Sony Walkman NWZ-S544 (DEAD has a mind of it's own and don't feel like fixing it!) Zune HD 32GB
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#7
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sounds more like heat than shock, it would take a pretty hard collision to knock a chip off the board, but heat could warp one or the other pretty easily
__________________
Leprechauns hide their gold in Electrical Outlets.. ..Use Forks to Get em Out.. |
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#8
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yeah, it wasn't completely off, but the solder points were broken or craked or something along a whole side of the chip. I had dropped it a few times but not recently.
and thanks for the condolences, i guess my zen is in creative heaven now...
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