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  #1  
Old 01-15-2008, 11:38 AM
mihaiABI323 mihaiABI323 is offline
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Exclamation Recover data - removed drive

Hello everyone and great forum!!

So my Zen froze on me while viewing images. Rebooted, tried to rebuild, then "Firmware Problem", cleaned up, rebooted and the same. It cant be detected by the pc, i got it to connect on another but no content in the drive and all properties "unknown". Battery full and charges ok, runs on its own etc... just wont rebuild. Ran fine for a year.

it has a good installation of the latest firm on it which worked fine.

I need to recover the data on the disk. I have a few sensitive documents on there i NEED to get out ... i dont care about the player at this point.

I saw online that this player uses a Toshiba hdd1442 with ATA-6 interface.

The disk sounds ok, no grinding or loud clicks, just normal clicking of an operational drive... (listened to it when it was rebuilding)

Question of the day... if i remove the hard disk and use an ATA-6 interface to connected directly to my pc, will i be able to access any of the files or run any software that will recover the files?



I was going to back up the drive this week... pissed i didn't do it more regularly

Thank you kindly
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  #2  
Old 01-15-2008, 01:28 PM
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Almoxil Almoxil is offline
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I guess the filesystem used by Creative on the ZV:M won't be readable by your PC.
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  #3  
Old 01-15-2008, 01:53 PM
mihaiABI323 mihaiABI323 is offline
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Quote:
Originally Posted by Almoxil View Post
I guess the filesystem used by Creative on the ZV:M won't be readable by your PC.
are there any available windows utilities that would make it readable? how about unix or linux?
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  #4  
Old 01-15-2008, 06:13 PM
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ZenChick ZenChick is offline
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Doubtful. The ZVM uses a unique filesystem only used in Zen-series players. However, based on your problem description, it sounds like the hard drive has failed or the filesystem has somehow gotten corrupted to such a degree that Clean-Up can't fix it. Reformatting the player could fix this issue, but will wipe your data as well.

The only thing that could possibly save your data at this point is some sort of specialized software designed to "nibble" a drive's contents byte-by-byte. Such utilities are commonly used by data recovery specialists, but are really hard to find outside of that community.
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  #5  
Old 01-17-2008, 11:14 AM
mihaiABI323 mihaiABI323 is offline
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Quote:
Originally Posted by ZenChick View Post
Doubtful. The ZVM uses a unique filesystem only used in Zen-series players. However, based on your problem description, it sounds like the hard drive has failed or the filesystem has somehow gotten corrupted to such a degree that Clean-Up can't fix it. Reformatting the player could fix this issue, but will wipe your data as well.

The only thing that could possibly save your data at this point is some sort of specialized software designed to "nibble" a drive's contents byte-by-byte. Such utilities are commonly used by data recovery specialists, but are really hard to find outside of that community.
Thank you for your help. I ended up formatting the drive as the second opinion i got said the same about not being able to read the files. After formatting it i am able to use it again. I was able to dig through the recycling bin at work and at home and found a mojority of the documents i needed. Lesson learned -- backup often
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  #6  
Old 03-04-2011, 07:22 AM
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shantelhaynes - look at the date of the last post...
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  #7  
Old 03-04-2011, 04:42 PM
Audiobooks4Me Audiobooks4Me is offline
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The best thing to do is put your working drive into a working player and recover it that way. there is no risk in doing that. Contact me and I can help with that.
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  #8  
Old 03-09-2011, 05:27 AM
AirBender AirBender is offline
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Yes you can use an ATA-6 interface to connect the drive to pc directly but for the missing files you have to use a third part data recovery software, go for Kernel for FAT and NTFS data recovery software for the same.
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  #9  
Old 03-09-2011, 09:40 PM
Audiobooks4Me Audiobooks4Me is offline
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What 3rd party data recovery software? No one on this forum has ever come up with such a utility...
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  #10  
Old 03-30-2011, 07:15 PM
firion1234 firion1234 is offline
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I too am experiencing a very similar problem with what I also consider to be sensitive data. I purchased an enclosure for my hard drive in the hope that it would allow me to circumvent not having a drive letter due to the Media Transfer Protocol. No go. In disk management the unused portion of the hard drive shows up as "Unallocated." Is there some software that will allow me to search through this unallocated space in the hopes of restoring this data? Curiously, every piece of software that I have tried thus far "restored" photographs that to my recollection I never put on the hard drive. I have every Windows OS available to me and I am passably computer savvy. I look forward to your input and I thank you in advance.

-Travis

Edit: By the way, there is nothing physically wrong with the drive and I have every reason to assume that the data is still recoverable.

Last edited by firion1234; 03-30-2011 at 07:18 PM. Reason: omitted important detail
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  #11  
Old 03-30-2011, 11:39 PM
Audiobooks4Me Audiobooks4Me is offline
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Hey, I have been trying this for several years. Nobody, but NOBODY has come up with a solution where you can use the USB enclosure to recover data. I have been watching this forum for years and it has never happened. I wish I was wrong.
The ONLY way is to take your drive and put it in another working player.
Creative has some freaky file system that cannot be read by windows.

Send me the drive and tell me what you want recovered. I will do it for you. Free.
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  #12  
Old 04-01-2011, 05:27 PM
firion1234 firion1234 is offline
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That's very kind of you! Although, as I said, the information I hope to restore is what I would consider "sensitive". Would it be unreasonable of me to ask you to detail the process? I looked at pricing on a used ZVM and not only is it reasonable, I could get a second awesome mp3 player out of the deal! I've always loved this product, maybe I can make lemons into lemonade. Lastly, would anyone be willing to speculate on why certain file restoration software is returning information off the hard drive? Not only did they return the pictures I previously mentioned that I wasn't aware were ever even on the drive, it also spits back out the pictures that I know are currently on the drive. One can hardly call it "restoration" software if the files it returns were never lost to begin with. I mention this only because in finding the pictures that are currently on the drive it leads one to believe that perhaps there is indeed software that can make heads or tails of the players odd file system. Maybe there is hope yet.
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  #13  
Old 04-02-2011, 12:20 AM
Audiobooks4Me Audiobooks4Me is offline
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I can understand your hesitation. I recently bought a "broken" player from an eBay member. When I repaired it, I happened to notice that there were still movies on the drive. Natural curiosity caused me to find that the movies were home made "private" movies. I am sure that the previous owner assumed that the videos were destroyed when the player broke. I am not a deviant so I just deleted the files and I did not embarrass the seller by telling him or his wife.
I know that this does not likely apply to your situation but it came to mind and I thought I might share that on the forum. Maybe it will save someone the same mistake.
Dont assume that your data is gone just because your player doesnt work!
I really want to know what restoration software you used. Nothing I hae ever tried has worked and no one on this forum has ever named such a utility..
Maybe I misunderstood your post.
The way that I have recovered data for people in the past is fairly simple.
I have several boards that I use for testing and personal use. All I do is connect the drive to my known working boards and then connect them to my computer.
Then transfer the data to my hard drive.
I have done this many times. Mostly when I am upgrading someones player and they want all their old files on their new upgraded player.
Does that help?
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  #14  
Old 04-05-2011, 04:00 PM
firion1234 firion1234 is offline
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I apologize for the delayed response. I will do my very best to back track and recall as many of the programs as I can. This may take awhile so I may end up bumping an old thread, but if there is any hope that I can help put this issue to bed I think it will be worth it. I will try to be as expedient as possible in putting this list together. Thanks again.
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