Prev Previous Post   Next Post Next
Old 01-29-2008, 12:36 AM
Southwest Southwest is offline
Junior Member
Join Date: Jan 2008
Posts: 8
Default The Case of the Vanishing Albums

Hey, folks.

I got a 16GB Zen a couple of days ago for my birthday, and I've been rather enjoying it. It's a wonderful spiritual successor to my recently-deceased Zen Micro (crushed by a car, though its converted Altoids tin of a case protected it from being pulverized), and after a couple of false starts, I thought I had everything pretty well figured out.

But now I've noticed something. I'm absolutely positive that I have uploaded tracks to the player on albums that start with letters past H. For example, I know that I have uploaded tracks from Apocalyptica's Reflections. I also know that I've tagged said tracks correctly-- I spent all of yesterday meticulously checking the tag of every song to be uploaded, adding album art and making sure all the details were correct. However, when I browse by albums, I get all the way to Hot Chocolate and (the album by Justice), and no other albums are shown. I can't find Reflections by browsing albums, in either cover or title view, when I'm certain I've uploaded that album, all properly-tagged.

Strange, no? It gets stranger. If I go to "Artists", and select Apocalyptica, I can still see the album Reflections. If I click the album with the center button, it gives me the message "No tracks in this category." If I highlight Reflections, hit the menu button and select "View Tracks", I can see the tracks-- and play them! By viewing their details, I can confirm that they are indeed filed under "R" for "Reflections"; however, the Zen just seems to be expressly refusing to include anything from an album after H unless I really poke and prod at it.

There's one other odd thing I've noticed. I have one other Apocalyptica track, Nothing Else Matters, from the album Inquisition Symphony. Once I've viewed the tracks of Reflections, Nothing Else Matters shows up in there as well-- even though it's tagged as a track from Inquisition Symphony. If I view the tracks of Inquisition Symphony, I get all of the other Apocalyptica tracks as well. In short, the albums are getting muddled together.

I tried resetting my player, hoping that doing so might inspire it to rebuild its library properly. Nuh-uh.

To recap:
  • 16GB Zen
  • Windows XP SP2
  • Using supplied Creative software to load my player (against my better judgment)
  • Albums past letter H are not indexed correctly, despite proper tags
    • They do not appear when viewing albums
    • When accessed through artists, the albums appear, but deliver a "No tracks in this category message" when selected
    • If one "View[s] Tracks", the tracks appear and can be played, but all tracks from affected albums by the same artist are jumbled together
  • Reset does not fix problem
Apologies for the verbose post; however, does anyone have any ideas on how I might fix this?

Thank you!

EDIT: It gets curiouser and curiouser... I just now uploaded Queen: Greatest Hits (well, it's Greatest Hits by Queen, but I tagged it with the artist name in the title since it was a compilation). "Queen: Greatest Hits" starts with a Q, which is far beyond H, last I checked. Yet, it displays and works fine, which makes me think that something happened once that upset the indexing at H, but everything done since then is fine.

Last edited by Southwest; 01-29-2008 at 12:41 AM. Reason: Added a new test result.
Reply With Quote

Advertisement [Remove Advertisement]


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 11:42 AM.