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  #1  
Old 02-01-2008, 06:10 PM
framed framed is offline
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Default dropped x5 60gb..

dropped my x5 last week and ever since its been going mad.
when i try to turn it on the screen just scrolls mad of its own accord and it wont respond to the joystick.

im afraid its looking like its had an early death.
does anyone know if it could be fixed?

if not, its probably a long shot but if anyone needed it for parts ...
sooo gutted, i loved that player

so ill prob need to get a new one and since the x5 are like hens teeth,
cant find any on line, does anyone know if cowon plan to bring out larger than 16b capacity for the i7?
thanks.
F
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  #2  
Old 02-01-2008, 06:14 PM
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dfkt dfkt is offline
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Is it still under warranty? Just send it in for repair.

Even if you have to pay for the repair, the X5 is definitely worth it.
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  #3  
Old 02-02-2008, 05:02 AM
framed framed is offline
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i bought it on Wednesday, Feb 21, 2007, from ebay.
im not too sure about the warranty, if it still holds? plus im in ireland? and the reason its not working is because i dropped it ?
other qustion is it worth fixing in terms of cost and postage etc.
I paid $284 for it.
I know they are much sought after now and a great player.
I'm lost without it.
not sure what is the best thing to do?
I'd go for an i7 but the capacity is too small, then theres a 60/80gb zune.
decisions decisions
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  #4  
Old 02-02-2008, 05:22 AM
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Quote:
Originally Posted by framed View Post
...other qustion is it worth fixing in terms of cost and postage etc....
Definitively yes

btw, have you seen how much they’re selling for now, there’s a strong following…
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  #5  
Old 02-02-2008, 08:57 AM
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I dropped my X5 as well, and Cowon Germany repaired it free of charge.
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  #6  
Old 02-02-2008, 03:55 PM
framed framed is offline
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Quote:
Originally Posted by dfkt View Post
I dropped my X5 as well, and Cowon Germany repaired it free of charge.
thanks all for the advice.
dfkt how one would go about getting it repaired with cowon germany?
is there a website to make contact with them?

I'd definitetly love to have it fixed..I suppose I'm impatient to have it working it again,so its probably easier to just give in and buy a different one..but I'll hang on to see if it can be repaired
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  #7  
Old 02-02-2008, 04:20 PM
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Bummer...

Quote:
Dear Customer,

If you acquired your COWON IAUDIO device in Germany or Austria, or at a German online dealer like www.mp3-player.de, www.amazon.de or www.cyberport.de please send your device for service with an invoice copy and a error description to the address below.

If you acquired your COWON IAUDIO device outside from Germany or Austria, please ask your local dealer who supports your after Sales service.

Best Regards,

Cowon-Germany Team

JP Global Markets GmbH
Mergenthaler Allee 55-59
D-65760 Eschborn bei Frankfurt/Main

Germany



Phone : +49 (06196) 76916-60

Fax : +49 (06196) 76916-11

Email : michele.penta@cowon-germany.com

Internet : www.cowon-germany.com
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  #8  
Old 02-02-2008, 05:09 PM
framed framed is offline
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Default cowon global

thanks for that.
unfortunately since i bought it from a US seller the germany option is out.

I had a look on the cowon global site but couldnt find details on how to get it repaired.
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  #9  
Old 04-12-2008, 08:29 PM
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Default Parts

I might be interested in this unit for parts. Let me know.

pushpull
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