Sandisk Clip 2 GB frozen...tried everything
Okay....I need help. I have tried most things on these posts and I can't seem to get my clip to work. I was downloading music to it tonight when it froze on the SanDisk Sansa screen. I have tried resetting it by holding up the power button for 15 seconds....did not work. I have tried putting the power button in the lock position and holding down the center button while plugging into my computer...did not work. I may need to update the firmware but how can I do that if my computer won't recognize it? I get the message "USB Device not Recognized." I just got this tonight and I'm ready to take it back and not buy another Sansa product again.
Thanks in advance!