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Old 02-12-2008, 05:00 PM
eskimo eskimo is offline
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Join Date: Feb 2008
Posts: 2
Default Zen V plus not functioning at all.

Alright here is my dilemma. My Zen V plus hasn't been responding, the screen is black. I thought the battery needed to be charged, so I plugged it into the computer and my computer does not find it. The screen is black, however the lights flash blue, so I left it.. About 4 days later, the Creative logo appeared, but did not move or when I pressed any button nothing would happen. I tried recovery mode, but no luck

THEN, after numerous attempts of trying to get it into recovery mode, the player doesn't turn on again. I thought that if I charged it again, got the battery up I could try recovery mode again. BUT this time, when I plugged it into the computer a little bubble comes up, and also the noise which means that a device is connected to a computer. The bubble says "Found New Hardware - STMP3600". I clicked it and it said to insert my installation CD. So I inserted the Creative Zen V plus installation CD. Then it installed something - something called "Player Recovery Device Class". I thought to myself "HOORAY!" .. BUT after the installation was completed, the player connection was nowhere to be found. And now the lights don't even flash blue

But when I disconnected the player from the computer, the computer makes that disconnection 'da-dun' sound. And when I reconnect it, it makes that connection sound again. BUT IT DOESN'T SHOW UP ON MY COMPUTER

How can I fix this problem?!
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