Can this M be saved? Computer won't recognize AND a firmware error
Sorry for the newbie question. I did a quick search and could not find both problems. We were having issues with our computer(s) recognizing our Vision M. We tried to reset back to the factory settings. We tried various fixes on this and the Creative Boards. Nothing worked. I'm afraid the firmware on the unit was corrupted or removed because now we have a firmware error.
Do I have a brick on my hands? I bought an extended warranty from a third party vendor. Do you think they'd cover software failure if it's not listed as one of the exclusions?