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Old 05-21-2008, 12:59 PM
Scraper Scraper is offline
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Join Date: May 2008
Posts: 1
Default Any help from Creative on battery issue???

I have been reading alot about the issues with Zen V+ having no power. Mine is doing the same thing. All indications point to a "deep discharge" issue. I am having trouble understanding how a rechargeable device can be rendered useless for simply letting the battery die. Mine is only 5 months old, I forget to charge it and it is now a very tiny brick? I have Li-ion batteries in other devices and tools and have never had this issue.

I am going through the RMA process with Creative now. Has anyone had any success getting support from Creative on this issue?

In my opinion, it is irresponsible of a company to produce a rechargeable device that can be ruined by a dead battery. I am hoping they are the kind of company who realizes they have a problem and are willing to do the right thing for their customers. If anyone has any suggestions, please let me know.

Thanks for listening,
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