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Old 06-09-2008, 10:01 AM
troll311 troll311 is offline
Junior Member
Join Date: Jun 2008
Posts: 3
Default Blue backlight for buttons stays on draining battery

The blue backlight for the control buttons stays on, even after powering off. The lights also stay on during play mode when the screen is locked. I've tried reboot from the recovery menu, recharging, upgrading the firmware to 1.62.02e (latest version), the backlight timer is set for 10 sec under the setup, player idle shutdown is set for 5 minutes.

This occurs when I power it off with the switch or if I let it power down after the idle period shuts it down automatically.

I have also tried to open an email support case, but somehow I keep getting looped to the knowledge base and it never lets me submit my problem.

What am I missing??? Any help would be appreciated.
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