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Old 06-18-2008, 03:10 PM
benesotor benesotor is offline
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Join Date: Jun 2008
Location: UK, Southwest
Posts: 73
Default Is my player dead?

Sorry about the reams of text, but i hope i've said all you need to know...

I bought a Zen vision:m 30gb off ebay yesterday, and was stated to being 'fully functioning'. I went to turn it on, no luck, so i though ill charge it (i installed the software before) and left it to charge for a few hours, no luck.

I then did the reset procedure and it came to life, until it crashed on the 'zen' screen, i repeated it a few times and got a little further each time.

Eventully i got onto the main menu and track list (thinking it was fixed) and the battery level displaying half full. However after 20 seconds, it froze, and after many attempts to reset and turn on it failed to boot.

I left it to charge for 7 hours (blue LED blinking to start, then stayed on blue when i got home) but the LCD not lit up, it still wont turn on whatever i try. I cant get my PC to finish off the driver installation process, because i havnt been able to get it to recognise the zen due to its malfunctioning nature. Because of this i cant use the 'recovery' tool.

Bear in mind this is used so there is no 'initial' charge. I'm totally stuck for ideas now (after reading reams of related cases) as is the suspicious seller, im not sure what to do (ie keep trying, or ask for a refund, or god forbid start up a 'dispute' on ebay). Normally id say, dead... but because it showed glimmers of life before, im not going to give up right away.

I just need to know, is it dead, if so... i need to arrange getting my money back from the seller.
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