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Old 07-04-2008, 01:26 PM
benesotor benesotor is offline
Junior Member
Join Date: Jun 2008
Location: UK, Southwest
Posts: 73
Angry agrivating problem - cant charge/transfer files

I bought a new Zen after being sent a faulty one off ebay .... and i got the new one working fine, charged it up, put all my music on it, worked great.

But yesterday, i started getting problems, i couldnt transfer any music or video, when i attmpted to, it got a certain % of the way, and would stall, and display an error.

Then i thought i should update my firmware as it was old, so i did so with the recovery tool, and it updated successfuly.

Still no luck, by this time, i couldnt charge the player (would display being docked, but the battery symbol wouldnt display charging) but my computer still recognised it, just couldnt do anything with it.

I decided id do a system restore, as it was working a couple of days ago. I did so...

now i cant get mediasource to recognise the player, and it wont go about charging. It recognises it in device manager, so i set about installing the latest driver, but i already have the latest driver.

It seems as though when i plug it in via usb... it stalls so it wont charge, and files cant be accessed or transfered.

I could really do with your help, because i now have 2 pretty useless vision m's, and ive spent a lot of money trying to get a working one. Suggestions?
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