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Old 07-20-2008, 01:10 PM
TheBard TheBard is offline
Junior Member
Join Date: Jul 2008
Posts: 7
Default Grey screen when turned ON

Just received an 8Gig Pilot from Overstock / Best Buy Outlet. Everything seems to work OK, except the screen / display.

Frequently, when I turn the device ON, the screen is grey ... no image. The backlight is visible, and it eventually goes off when the screensaver activates. Pressing the MENU button does nothing.

If I reset the device by holding the power switch OFF for 20 seconds or so, then wait five minutes, the next power-up seems normal.

Sometimes, after a normal startup, sliding the LOCK switch to LOCK then UNLOCK causes the same problem. Audio is OK ... but screen is grey.

Has anybody else encountered this problem? Any fix?

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