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Old 08-14-2008, 06:04 AM
Bluemaxboy Bluemaxboy is offline
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Join Date: Aug 2008
Posts: 18
Default Questions on US Firmware for Zen and Album covers

I joined the forum a couple of weeks ago and been impressed with the feedback received in support. I have bought the 32GB Creative Zen and started syncing my music. I am generally happy with the product so far but just a couple of questions:
Volume level as predicted is poor and therefore recommended that I use US frimware to get round this.
On installation here in the UK the second screen asked to confirm which region I was in from Europe; Americas; Asia.
1) Should I have chosen Americas instead of Europe and then I would have got the US firmware?
2) As I now have to download US firmware and I have synced about 50 albums, will I lose all the data in the zen or will the firmware change preserve the files?
3) I have album covers for about half of the albums transfered over to the zen but no reason I can see why the other half don't have covers when they all have them in itunes. Some of the covers automatically through itunes, some I cut and pasted onto the board in itunes, having obtained from the website albumart; and others pasted from a jpeg which was present in the folder of the MP3 files. It seems that when the files are transfered over to the zen either manually or syncing that the jpegs are not shown or seen in the music folders (even though some are present on the zen itself) One has turned up in the pics menu on the zen without it being on the music menu?
I know I will have to play around to sort out the files but what should I be looking for in the files to ensure the album art downloads?
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