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#1
12-31-2008, 06:43 AM
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Received my X-FI 32gb today, minor panic!
Hi guys.
This seems like a nice community for people to discuss and offer advice for their Zen products. I am glad I have stumbled across it!  Anyways - I got my X-FI 32gb model from Amazon today. £149.99, which I thought was a bargain price. I have actually sold my Archos 605 160gb to fund this mp3 player - so it best be worth it!  Ordered a wall plug off eBay few days ago - and it came today same time as X-FI, which was nice timing. Opened box - first impressions were good. Nice packaging, player slightly smaller than expected but I am pleased with this - it's the reason I got rid of my Archos. Heard great things about the headphones but I am yet to test them. Hopefully they'll be a huge step up from my current Sennheiser headphones I currently have and used with my Archos. After reading the documentation that came with it I then decided the first thing to do would be to give the player a good 4/5 hour charge. I plugged my wall plug into the socket and attached the provided USB cable into it and into the Zen. Flicked switch on and voila - Zen shown me that it was charging. Lovely. I was curious as to whether, if I turned Zen on whilst it was on its initial charge, it would damage the battery life in the long-term. Did a quick Google search and it seems it wouldn't - so I turned on the Zen whilst it was still on charge. Looked fine, worked great so turned it right back off. Hour later, still on charge, and I noticed that the charging indicator was no longer being displayed on the screen. Hm, seemed quite strange. Surely it wouldn't be ready after a mere hour? Attempted to turn on player, nothing.  Wouldn't go on. Panic sets in. Took USB cable out and attempted to turn it back on. Nope, won't work. Held slider on back for 3/4 seconds to ON position but still wouldn't turn on. Okay major panic now - I've just shelled out £150 for this and now it doesn't work. That's where I found this forum(!). Google searched for problems with charging Zen, and stumbled across somebody on this forum suggesting holding down the play/pause button whilst putting a pen/pin into reset button and moving slider to ON. It worked, it came on. Phew. Still had no idea why it wasn't going on automatically though. Plugged USB back in, but this time into computer as it wasn't picking it up from the wall. Haven't attempted it since from the wall, but it still attached to comp for another 1/2 hours to give it a good charge. So I am at the stage of coming to the end of my initial charge to set up the battery for a long, happy battery-life. I hope Media Monkey works to sync the device, 'cos that's where all my music is nicely tagged and saved in. I am sure it will work! I may post a full review later on once I have transferred my music and some video to it. I also hope this is a one-off problem and it isn't going to happen again. I always feel that my electronics mess up for me!  - DanyCH 
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#2
12-31-2008, 06:58 AM
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omg, i'd freak out if that happened to me, i always just use my PC to charge it as for im always on it.and all my outlets are being used haha with lights, tv, 2 computers, 2 monitors, cellphone charger, fan, alarm clock mini fridge, blah you get the point XD my room probably uses most power in all of house... and im rambling hah,
any way, Glad to hear it ended up working, magnificent player, magnificent sound. Zen X-fi 32 gig, ibasso D2 boa [Headphone amp/dac], AKG K701 Headphones [epic headphones of awesome <3]
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#3
12-31-2008, 07:04 AM
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Well it is still charging. It's 1pm here now, and it's been on charge since 10am.
I'm going to leave it 'til 2pm, then I will take it off. Just sync'd a few albums to it, so will go and have a shower and grab some lunch, then come back and give it a test
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#6
12-31-2008, 08:02 AM
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Quote:
Ordered it on the 28th for £149.99, by the 29th it had shot up £35 to £185.00 or something. Lucky me I guess. Really impressed with their free delivery though. The delivery estimate is 6th Jan... 
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#7
12-31-2008, 08:24 AM
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Quote:
My Archos had a pathetic battery life. Really, it was disgraceful. A 10 hour charge would last about 10 hours music or bout 3 hours video. I got rid of it because it was far too big. This Zen is literally about one sixth the size of the Archos. I finally have a player that can fit in my pocket!
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#8
01-01-2009, 09:34 AM
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Quote:
Quote:
Quote:
__________________
. ~Light travels faster than sound, which is why some people appear to be bright until they speak~ Zen FAQ
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#9
01-01-2009, 10:19 AM
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Quote:
Why would you consider sending the Zen back? After my panic it's been running perfectly. Plus I had it on for about 3 hours straight last night on X-FI mode and it hardly touched the battery. Still looks bout 80% full at the moment. Surely the warranty will cover me if it breaks within a year?
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#10
01-01-2009, 10:25 AM
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Quote:
Quote:
Quote:
__________________
. ~Light travels faster than sound, which is why some people appear to be bright until they speak~ Zen FAQ
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#11
01-01-2009, 11:05 AM
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Problem is I have registered it now with Creative, and also uploaded all my media to it Im not sure what the problem was, but if it happens again then I think would be the time to get it checked out.
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#12
01-01-2009, 11:15 AM
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It's your call. I was just stating what I would do. It can be much easier and quicker to deal with a store's/website's return policy than deal with Creative's warranty return/replacement.
__________________
. ~Light travels faster than sound, which is why some people appear to be bright until they speak~ Zen FAQ
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#13
01-01-2009, 11:45 AM
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Quote:
I might drop Amazon a line to see what their returns policy is. If I was to tell them I had a problem with it and wished to have it replaced would they have an obligation to do so, or would they do some sort of testing on it or something to determine if it is actually dodgy? Just thinking.. because it works like a charm atm, and nobody could tell I had a problem with it.
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#14
01-01-2009, 01:08 PM
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Like I said, it's your call. Amazon is actually one of the better online retailers for returning/replacing items.
__________________
. ~Light travels faster than sound, which is why some people appear to be bright until they speak~ Zen FAQ
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#15
01-02-2009, 02:51 AM
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Wow - Amazon are great.
I asked them if they would extend the refund/replacement past the 30 days and until the mp3 player is back in stock there, so that, if I have the problem again in the meantime, I can send it back to them when there is stock again - which will be between 4 and 6 weeks. Quote:
Brillo!
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#16
01-02-2009, 08:16 AM
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Quote:
 Quote:
__________________
. ~Light travels faster than sound, which is why some people appear to be bright until they speak~ Zen FAQ
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#17
01-02-2009, 05:02 PM
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Weird happenings at dabs.com though, which was £170 on the 31st and went up to £178 yesterday; so much for post Christmas sales!! I'll probably end up with an iPod classic now though..... (please don't ban me!! ; I didn't want an iPod but looking at all the specs it looks like the best one for the job.... (plus, for once, it's a decent price as well).
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#18
01-02-2009, 08:54 PM
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Quote:
__________________
. ~Light travels faster than sound, which is why some people appear to be bright until they speak~ Zen FAQ
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#19
01-11-2009, 09:28 PM
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looks like colinn has been sucked in to the land of the sheep....
bye bye colinn..... (tho you cant really blame him.. if he's looking for a large hd player that's not a brick where do you go) shame he cant rockbox the classic....gutted! lol
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